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Lucky Spins Casino

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Average Complaint Response Time: 5 days
Average Complaint Response Time: 5 days

Lucky Spins Casino review

  • Accepts players in the US
  • Features an extensive variety of slots, table games, and video pokers
  • Available on mobile devices
  • 24/7 support via live chat, US and UK toll-free phone, and email
  • Secured with SSL encryption
  • Proven fair by independent audits from TST
  • Does not accept residents of China, India, Pakistan, and a few others
General info & Latest Promos
Website http://luckyspinscasino.com
Established 2015
Owner Greatwin Holdings Ltd Casinos
Casino Promotion Lucky Spins Casino: 425% up to $2125

Lucky Spins Casino is a US-facing RTG casino. The site provides players around the world with leading Reel Series Video Slots and other casino games via a downloadable client, instant-play mode, or mobile. The online casino is available in English, French, German, and Italian, and provides players with 24/7 live chat support. Lucky Spins Casino is licensed by the government of Cyprus.

Restricted Countries and Territories

Lucky Spins Casino does not offer games to players residing in Poland, Cyprus, Israel, Bangladesh, Bhutan, China, India, Iraq, Nepal, Pakistan, or Sri Lanka.

Games

The majority of the games at Lucky Spins Casino are slots. It is most well-known for its Reel Series video slots, all of which offer at least one bonus feature and one random progressive jackpot that can pay at any time. Some, such as Jackpot Cleopatra’s Gold, have a much larger progressive that can be won in-game. Among the most popular titles are Megasaur slotAztec Treasure slotNaughty or Nice Spring Break slotAchilles slot, and Orc vs Elf slot.

The variety of table games at Lucky Spins Casino is good. Blackjack enthusiasts can try their luck on a number of traditional and modern variants, from European Blackjack to Super 21. The roulette selection features American, European, and French versions of the game. Players will also find other favorites like Red Dog, Baccarat, Craps, Let ‘Em Ride, Vegas Three Card Rummy, and others.

Lucky Spins Casino’s selection of video pokers is one of the most diverse on the web. It offers players several different types of games, some of which can’t be found anywhere else. Among the most popular variants are Bonus Deuces Wild, Jacks or Better, All American Poker, Pick em Poker, and Double Double Jackpot Poker.

Lucky Spins Casino also offers a modest selection of scratch games, bingo and keno variants, and a few other specialties.

Mobile Gaming

A growing number of Lucky Spins Casino’s games are available to players on mobile devices, including iOSAndroid, and Windows Phone smartphones and tablets. No app download is necessary to access the mobile games. Players just have to open up the Lucky Spins Casino on their mobile to get started.

Support

Lucky Spins Casino has representatives available 24 hours a day, 7 days a week through their live chat service. This enables players to get help for any issue quickly. Players can also call the casino using its US or UK-based toll-free phone number, fill out an online contact form, or send them an email.

Security and Fairness

Lucky Spins Casino uses SSL encryption within the sensitive areas of its casino lobby, including the login screen and the cashier page. This technology garbles private information with one of the most advanced algorithms currently available, preventing anyone from being able to read personal and financial data.

All of the games at Lucky Spins Casino are regularly tested by TST, a highly trusted independent auditing agency. As such, players can count on a fair game here.

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Lucky Spins Casino Reviews by Players

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bg1221 2 reviews
United States
Message

LIKED

Nothing at all...

DISLIKED

Everything, horrible, thieves... They will rob your money and then tell you over and over you will get paid and you won't get paid. I placed a withdrawal on 5/21/15 and today is 10/2/15 and never got paid. This casino is practicing thievery. Steer Clear, you will lose your money and not get your winnings.
blondie 1105 reviews
Malta
Message

LIKED

I have a few months long experience with Lucky Spins casino and most of it was unpleasant, to be completely honest. At some point I was really considering to filing a complaint against them. They are powered by Real Time Gaming software and offers a 24/7 live chat assistance.

I am quite lucky when it comes to wagering RTG bonuses, so a few months ago when I saw that Lucky Spins offered a 20$ no deposit bonus (they still offer it) with high wager of 60 x and max cashout 100$ I was really interested in the offer. I played only Aladdin Wishes slot that quite often can bring incredible winnings. After a few hours of playing I managed to clear wagering and had 90$ to withdraw. I spoke with support and they told me everything I need to send them in order to withdraw. The next day I had sent all documents and received email that they were approved. I then made a minimum deposit with my card because at that time they didn't offer any ewallet. I withdrew to my card and since they have 48 hour pending period just waited. I didn't get any email and it was still pending after 76 hours, so I spoke with support. They were quite unprofessional and rude, I got disconnected many times and all I heard was: Come here later, send us an email, just wait. I even had many screenshots that proved their unprofessionalism.

At the end, I received my withdrawal to Neteller. but it was just because the last time I spoke with support, I was connected to a manager. Overall I waited more than a month to receive my rightful winnings.

Overall, I played at this casino once again with their welcome bonus just because the offer was generous, but that time I didn't meet wagering and busted. My experience with this casino was rough and I think they have a lot to improve, games on flash play laggs a lot and support often times is more than just rude, the withdrawals take too much time as well. I wouldn't recommend them.
StinkyPete 2 reviews
United States
Message

DISLIKED

Refuse to pay legitimate wins and play games with you when you try and get answers. I wasn't going to play at Lucky Spins because of other players having problems with them but I decided to try them anyway. They are a complete scam. I got burned for $3,000. Stay away.

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