Lucky Spins Casino - Payment delayed for more than a month and a half

UNRESOLVED

Complaint Info

Disputed casino

Lucky Spins Casino

Reason

Delayed payment

Amount

kr 44715

eirikaath81

Hi, I made an account and won around 88k NOK. I verified my account and withdraw half of it successfully. Then I tried to withdraw the rest of it ( 44k nok) but they keep saying its a problem (technical issue ) and to retry withdrawing my money ( from almost a month ago). I tried numerous times but still have the same issue and I don't get any help from them, chat support just keep telling me to redo the withdrawal and "it'll be good this time" ( it wasn't good any of those times).

I just want to withdraw my money but I don't get any help.

AskGamblers

Dear Lucky Spins Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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