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King Casino

VERYGOOD 8.05
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

King Casino Review

  • Top tier software providers
  • Live chat is available
  • Mobile friendly design
  • Multiple reputable licenses including the UKGC
  • Limited live chat hours 06:00 - 23:00 GMT
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General info & Latest Promos
Website https://www.kingcasino.com/
Established 2019
Owner Aspire Global International Ltd Casinos
Casino Promotion King Casino: 100% up to €/$ 50, 1st Deposit Bonus + 100 Bonus Spins

King Casino is an online casino which is owned and operated by Jupiter Gaming Ltd and offers players a range of games that include slots, table games and they have a live casino. They are able to provide players with some of the best games in the industry due to being home to top software providers like NetEnt, Play’n GO, Microgaming and Big Time Gaming. The sites primary language is in English but is also available in several other languages as well. Users can play straight through their web browsers or use the mobile casino. King Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commision. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The casino lobby boasts hundreds of the industry's best video slots from some of the most talked about providers in the market like NetEnt, Microgaming and Play’n GO. Players can easily search for their favourite games which will help find them quicker but other than that other filters here are limited. Players will have to browse the lobby until they find what they want to play. Titles include the Book of Dead Slot, Bonanza Slot, Aloha! Cluster Pays Slot, Thunderstruck 2 Slot and Starburst Slot

Of course, there are table games here as well for anyone looking to play something different to slots. These include popular versions of blackjack and roulette.

Players who prefer card games can try their luck with the video poker games like Jacks or Better and Joker Poker.

The casino lobby is also home to some other casino games like scratch cards. 

Live Casino

Anyone who is looking for the thrill of a live casino can join any of the live dealer games here which are all hosted by real life dealers. There’s plenty to choose from which are being run around the clock and can cater for all kinds of budgets and playing style. 

Mobile Gaming

King Casino is also available on the go and players can access the mobile version of the site through their compatible mobile browsers. This means players won’t need to worry about having an app to play and will still be able to enjoy a large selection of the casinos most popular games.

Support

Anyone who needs help and assistance can contact the casinos customer support team. The fastest way to speak to a customer service agent is by using their live chat facility which is open between the hours of 06:00 GMT to 23:00 GMT, 7 days a week. Players will also be able to email the casino for further assistance or call them.

Security and Fairness

When it comes to security, King Casino utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely over the Internet to the casinos secure server, which is also protected by the latest firewall. 

The casino also uses a Random Number Generator (RNG) which is used to determine the random outcome of the games here. This ensures consistently random results which has also been extensively tested by running and analyzing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment for complete peace of mind. 

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Aland Islands
    • Algeria
    • Angola
    • Anguilla
    • Anonymous Proxy
    • Aruba
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Benin
    • Bolivia
    • Bouvet Island
    • British Indian Ocean Territory
    • Cambodia
    • Chad
    • China
    • Colombia
    • Congo
    • Costa Rica
    • Cyprus
    • Czech Republic
    • Democratic Republic of Congo
    • Djibouti
    • Dominica
    • Dominican Republic
    • East Timor
    • Ethiopia
    • France
    • French Polynesia
    • French Southern Territories
    • Gabon
    • Gambia
    • Gaza Strip
    • Germany [1]
      • Schleswig-Holstein
    • Ghana
    • Grenada
    • Guadeloupe
    • Hungary
    • India
    • Iran
    • Iraq
    • Israel
    • Italy
    • Jordan
    • Kenya
    • Kyrgyzstan
    • Laos
    • Madagascar
    • Malawi
    • Malaysia
    • Malta
    • Martinique
    • Mauritania
    • Mauritius
    • Montenegro
    • Morocco
    • Mozambique
    • Namibia
    • Netherlands
    • Niger
    • Nigeria
    • Pakistan
    • Paraguay
    • Philippines
    • Poland
    • Portugal
    • Puerto Rico
    • Reunion
    • Romania
    • Rwanda
    • Satellite Provider
    • Senegal
    • Serbia
    • Sierra Leone
    • Somalia
    • South Sudan
    • Spain
    • Sri Lanka
    • Sudan
    • Swaziland
    • Sweden
    • Switzerland
    • Syria
    • Tanzania
    • Thailand
    • Togo
    • Tunisia
    • Turkey
    • Uganda
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
    • Zambia
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

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King Casino Reviews by Players

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Jordantparry 1 review
United Kingdom
Reviewed on October 27, 2019

LIKED

The selection of games are really good with some absolute classics like eye of horus and centurion which you find in bookmakers. The site is really easy to navigate around when it works.

DISLIKED

I'm not to keen on having to pay a fee for depositing money with a debit card, at other casino sites I deposit roughly £2000 a month but I wont be doing that on this site with fees like that.
I joined 3 days ago and deposited £300 over multiple deposits and never got a welcome bonus but I dont mind as I always opt out of them due to wagering requirements.
I'd like to see a option where I can deposit money in play instead of having to go back to the main screen to make a deposit then back to the game.
My pet hate on some sites is being able to cancel withdrawals. I think once u make the withdrawal then that's final having the option to cancel it makes it more tempting to loose more money especially with a 48 hour processing time for it to be approved

Other than that it's not to bad
KING CASINO REPLIED ON NOVEMBER 5, 2019
Hello Jordantparry,

Thank you for your review!

We pride ourselves on being able to provide popular games to our players and are very pleased that you have enjoyed them.

Regarding your comment about card fees please contact customer services at care@kingcasino.com and provide your username so that they can look into this for you.

We apologise for any inconvenience caused, customer service should be in touch with you soon after sending your username.

Sincerely,

The King Casino Team
Reviewed on October 7, 2019

LIKED

They have a good selection of slots and live casino dealers.

The software flows well and it looks to be relatively well designed.

Responsible gaming tools within software for self action.

DISLIKED

2.5% deposit fee on card is not legal in the EU, also insane to charge that to large depositing players.

I have used both this brand and their play club brand.

I have been waiting 11 days for a withdrawal to be actioned.

I send in the documents that they request, they wait 28 hours to review them and then accept them.

They then require another type of document 2 days later. I send it and wait another 48 hours for them to accept.

They they ask for a picture of another card that I used on a brand many months back and again wait for 48 hours to accept.

The chat agents contradict each other and I am still no closer.

This is for 2 withdrawals totaling £5,500 across the two brands.

Any other casino brand when I am depositing multiple thousands pull out the stops but these have obstructed and slowed everything down at every point. No customer support agent has taken ownership and solved any issues.

At this point I am extremely reluctant to move my business to them as they are the absolute worst withdrawal process of any online casino I have ever played at.
KING CASINO REPLIED ON NOVEMBER 5, 2019
Hello Michael,

Thank you for your review of King Casino!

We are very pleased to hear that you have enjoyed our software and the games on offer across our site.

Regarding your review about card fees please contact customer services at care@kingcasino.com and provide your username so they can look into this for you.

We apologise for any inconvenience caused, customer service should be in touch with you soon after contacting them with your username.

Sincerely,

The King Casino Team
catapultaudio 187 reviews
United Kingdom
Message
Reviewed on September 30, 2019

LIKED

Honestly, what is wrong with these casino groups coming up with these ridiculous brands all the time ?? KingCasino eh, I figured it was just a lame “we are the king of casinos” type of branding idea, but no … check out these guys website and you’ll soon realise that, in fact, this one seems to be modelled after King Arthur and the Knights of the Round Table. What that has to do with casino gaming, or gambling in general, I have absolutely no idea… the abysmally poor wordplay that features on the homepage definitely did give me a laugh though. So, I’ve donned my crown and got my royal mace at the ready, and am finally ready to write my review. I kid you not!

I’ll give them a pass for the silly name though, as it’s actually amazingly common within the industry today. I always say that the things that matter these days are the customer support, the promotions/VIP scheme offered, and the speed of withdrawals, as there’s often not much else to separate many online casinos now. In some of these three key areas King still has some way to go as far as I can tell, although this does seem to be their first online casino brand so perhaps with a little time they will find their feet.

I won’t complain about the support at least – they were fast to respond and very polite whenever I requested an update regarding the delays getting my documents checked and my withdrawal processed, but I’d have been much happier still if I hadn’t needed to contact them in the first place.

It’s not a BAD casino by any means, just a little rough around the edges at the moment. There’s definitely some promise with their promotional offerings, enough to ensure I’ll be checking back in with them from time to time for sure!

DISLIKED

The VIP program seems very confusing at this casino – for a start many of the levels have a range of benefits that seem completely redundant, such as having a different welcome package for each level? How exactly do I earn enough points to become a Prestige VIP and receive £100 in bonus cash on day one, before I have even signed up? I guess I would need a personal invitation to join the site, but where will that come from if they have no other brands for me to be a member of?

More pressingly, “Fast Cash Out Process” is advertised as a benefit of every VIP level, yet the higher levels apparently get an “express” cash out, and my first request was handled very slowly. Whether this was due to the usual new player document checks and the like remains to be seen, but there was no reason for that to take so long either – other sites are much better at this now.

One extra important element casinos NEED to think about now has to be the experience across multiple device, which is taking even some of the bigger brands a while to really get right. I didn’t notice this so much until recently as I have begun spending more and more time playing using my tablet instead of my desktop PC, and it seems many sites just aren’t yet optimized properly for the full range of devices players are now using to access them. King is one such site, and didn’t work properly at all on my tablet for some reason. On my smartphone the main website did resize to fit the smaller display correctly, but the game selection was not properly updated to reflect the device being used and as such I found many games would not function .
KING CASINO REPLIED ON OCTOBER 7, 2019
Hello Catapultaudio,

Thank you for your in depth review of King Casino.

We are very happy that King Casino sufficiently entertained you and that you found our support helpful and fast to reply.

We have also taken on board your feedback regarding our VIP program, we are very grateful that you took the time to review us and help us improve King Casino!

If you have any further questions regarding King Casino feel free to get in touch with us at care@kingcasino.com

Regards,
The King Casino Team

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