Grand Reef Casino Complaints - Withdrawal & Other Problems

Grand Reef Casino - Non payment of withdrawals

I have two withdrawals ($590 and $500) which were not paid and another balance to withdraw. Verification was completed and previous payments have been ...

Grand Reef Casino - Money not paid after many requests

Okay so here goes, I started playing at this casino last year and everything was okay until I got to the point where I was able to withdraw money. I' ...

Grand Reef Casino - Requested payouts three months ago, still not processed

I have typed a lot of emails to all Grand reef contacts ie: support, cashier, VIP and manager the last 2 months with no replies and only about 20% out ...

Grand Reef Casino - Not paying

Grand Reef Casino owes me $6000 I have been waiting 33 business days, I withdrew $2500 and still have $3500 in my account waiting to be withdrawn. I ...

Grand Reef Casino - Cannot withdraw my money

I have been trying for over a week to get my withdrawal from here. I have been a long term client but haven't used them for some time. I am trying to ...

Grand Reef Casino - Withdrawal of $1,000 delayed for weeks

I made a withdrawal 08/07/2019 $1000, I received an email confirming they have received my request and that it would take 4-7 working days to process ...

Grand Reef Casino - Withdrawal $2,500

Requested withdrawal at the end of January 2019 and have received numerous emails stating: From finance team 7/2/19 - apologies for delay, we are ...

Grand Reef Casino - $967.67 Outstanding Since Nov 2017

I don't even know where to begin or the frustration. My understanding is GRC has been taken over by new management and I was first contacted by them ...

Grand Reef Casino - Giving me hard time with payments

I have wont $1700 + at Grand Reef Casino, I deposited using Skrill.If you check the attachment you will be the date the withdrawl was made. I was ...

Grand Reef Casino - Never got paid out my first withdrawal

Hello, everyone!I played at Grand Reef Casino in April this year for the first time, got a bit lucky and wanted to withdraw 800 Euro. That was ending ...

Grand Reef Casino - Withdrawal of 5,000 NZD never paid out

I have always had trouble getting my withdrawals paid by Grand Reef. This time i have a $5000 withdrawal made 26 May 2018 and despite sending several ...

Grand Reef Casino - Frustrated after waiting months with no sign of my payment

Sorry for my earlier complaint was writing in the spur of the moment. I have been with grandreef casino since they first came online and have never ...

Grand Reef Casino - Unpaid withdrawal, can’t play with balance

Was trying since February to withdraw $2500, every 4 or so weeks it would bounce back into my playing account. Played it down a bit in April to $1500 ...

Grand Reef Casino - Delayed withdrawal payment of 70.000 INR

It's now more than 3 months up after requesting a withdrawal at this casino. I have called more than 20 times and send many emails but no response at ...

Grand Reef Casino - Payment Withdrawal Delay, Account Still Locked

Dear Askgamblers, I deposited at Grandreef ....played through my wager. Then won over $1500 dollars and decided I would withdraw $1400.00 and carry on ...

Grand Reef Casino - $4000 still unpaid 4 months later

I am very annoyed that after 4 months of waiting my withdrawals totalling $4000 still remains unpaid. I withdrew $1000 in March 2018 and then another ...

Grand Reef Casino - Awaiting €500 payment since April

I have been playing a long time at Grand Reef Casino. Never had any problems. At April 23rd, 2018 I asked for a withdrawal of Euro 500. I still did ...

Grand Reef Casino - 1 month 16 days and counting for withdrawal

Hi there, I made a withdrawal request 02/05/18 for a total of NZD$3510.15 that I have still yet to see anything of. I was emailing, online support and ...

Grand Reef Casino - Withholding refunds without any valid reason

I had winnings of $650. I requested to withdraw this money on 02/03/18 After over forty emails and phone calls, I was refunded $200 .i have been sent ...

Grand Reef Casino - Gaming server, live chat and email support unavailable

I have been a player at Grand Reef for many years. I was recently playing, and amassed funds of $614. When I went the following day to play further, ...

Grand Reef Casino - Winnings not paid out

About a month ago I won $10,000 . This has not been paid out after calling and being told it would be within 5 working days . Now the grand reef ...

Grand Reef Casino - $9,000 still unpaid after almost a year of waiting

I have been waiting close to a year now for amounts totalling just over $9000. I get the same answer everytime that my complaint has been escalated ...

Grand Reef Casino - 4 weeks waiting and still not paid

i have been waiting almost 4 weeks now for 2 withdrawals to b processed 1st on the 17/5/18 an 2nd on 21/5/18 , repeated emails with no reply's ,have ...

Grand Reef Casino - Waiting on $600 payment for 3 months

3 months ago I withdrew $600 and just keep getting the run around and told different stories about how i will recieve my payment. I email them and ...