Turns out you don’t need to be lucky to get a lot of cash from a casino.
One of the members of our forum, kingjames09, logged into his bank account and found $10,000 sent from one of his favorite online casinos. The only problem? He didn’t win anything!
A 10K mistake
Kingjames09 is a big fan of blackjack. And on this particular day, he hit a hot streak on the tables at his favorite site. He told us, “When I got to [$10,000 USD], I decided to withdraw it into my bank account, so I started the process. After 1 hour, I decided that I wanted to keep gambling and asked the casino if they could cancel my withdraw, so they did.”
Unfortunately for him, his luck turned sour immediately. A few hours later, he lost the whole thing. So he logged off of the casino and called it a day.
That’s when he noticed that the casino sent the withdrawal even though he had cancelled it.
But when he checked his bank account balance, it was about $10,000 bigger than he expected. That’s when he noticed that the casino sent the withdrawal even though he had cancelled it.
Trying to make things right
Kingjames09 knew that the money wasn’t rightfully his. So, he wasn’t surprised when the casino contacted him shortly afterward.
I followed the instructions they gave me to return it, but…
“So when the casino realized they made the mistake, they contacted me so I can gave back the money,” he said.
“Willing to help, I followed the instructions they gave me to return it, but the problem was that the amount of money was a lot, and also the info they gave me was not working on the online payment method my bank provides me (the server told me that the number of account was not correct).”
Perhaps most surprising of all is that the casino has made no effort to collect the money since this incident. Nearly two months have passed and no one from the casino has reached out to kingjames09 to rectify the issue. It seems as though $10,000 just isn’t worth the hassle to the casino.
Put yourself in his shoes
What should you do if a casino pays you cash you didn’t win? How quickly should you contact them, if at all?
Well, like most things in life, it depends. But following kingjames09’s example is a good start.
We believe that being honorable is a big part of gambling. We work hard to help players who have had their funds confiscated by unreliable sites. So when the reverse happens, it should be up to the player to make things right. The best way to do that is to contact the casino and let them know that they made a mistake.
There is also the legal issue. More and more online casinos are choosing to be regulated in locations where oversight is stricter. Withholding the funds can potentially lead to civil suits or even prosecution in some jurisdictions. If the casino won’t respond to your inquiries, contacting the licensing jurisdiction is an important next step.
And if that doesn’t work? Well, odds are the money is considered abandoned property and is yours to keep. But we are not attorneys. If you can’t make things right after contacting the casino and/or the licensing body, finding legal counsel in your jurisdiction is the best thing you can do to protect yourself from civil or criminal penalties.
What do you think about kingjames09’s “fortune”? Share your thoughts over on the forum thread!