With plenty of player wins and resolved complaints under its belt, it seems that AskGamblers Casino Complaint Service has truly become your go-to place whenever you run into trouble with a casino.
Recently, one of our players learned that first-hand.
They’d been rolled into a VIP program at Sportuna Casino and had a whopping $61,000 stuck in their account. As they put it:
I have 61k in my account, I am trying to withdraw these funds. I am fully verified. The terms and conditions for withdrawals are 3-5 business days. I know I have $3750 in withdrawals that have taken 3 weeks and still have not been paid.
To make things worse, the player was told to “keep playing” to speed up the process. That, of course, set off alarm bells.
That’s when they turned to our complaint service for help.
Sportuna Steps Up: Fast Action, Happy Player
Right after the complaint was submitted, AskGamblers Casino Complaint Service contacted the Sportuna Casino. Two days later, Sportuna responded and the entire payout was processed successfully.
Yup, the situation was tense, but credit where credit’s due - Sportuna’s quick action is a trend we hope sticks around
If you ever find yourself in a similar pickle, don’t hesitate to submit a complaint.
We hope this and other success stories give you the confidence to speak up and claim what’s yours.
Good luck!