Virgin Games Casino

Been playing with Virgin Games for well over a year now, and it’s possibly one on the best casinos I use. It has a good selection of games to suit most tastes, withdraws are super quick and hassle free, verification process is easy to follow and completed at the casino side immediately.

Had a few calls from them just checking up on me, usually after a heavy loss or a big win, agents are first class and truly have your back.

Where Virgin games rise above all others are with there daily free games (you must have made a deposit of minimum to qualify), these games run on a 7 day period Mon - Sun enabling you to win either cash or free spin awards.

You also have a end of month game with picks from the amount of days you have played the free games. Last month, with no deposit, I played the end of month game and withdrew 200GBP, it was in my bank account within 25 mins.

Like any casino you will have losses to content with and it could have a better selection of game providers, apart from that, truly a first class UK casino.

There a a few ok slots that haven't been made in a matter of minutes. The pay out is quickish when you withdraw. I don't go on this site loads the win ratio is ok but I'm a small gambler. CH Indie is a nice person and good at his / her job.

I hate when I go to play slots how online chat appears. Several times I say hello. No one ever replies. Tonight I tried to make banter with the CH and he was more interested in the regulars and dismissed me saying enjoy your games. I suffer from massive depression and social anxiety. So I don't think there should be an obligatory chat room that has made me feel more useless than ever.

They look after you, I can’t really fault them I’ve lost and won with this site but compared to others the return is much better. I played sky Vegas for a while and with their promotions being better the return from them is terrible I’d stick with virgin games now on Vegas as put me right off. Live chat with virgin are very helpful (except one time I had a rude one) but any other time they are lovely and caring.

Promotions although I have entered in a few and wagered what they said to qualify nothing ever happened no notifications or anything that I’d been entered although I know I did it all right. Live chat for this one time asking about this promo was rude to me, but I can’t fault any other time I have chatted with them,

I love my VIP rep ! Thank you Joey
Payout is fast when u get one

1. Think female host in bingo chat are very rude
2. Female host pick and choose who they favor and who they are nice to
3 I deposit a lot of money here prob 4500-5k since January ( think host forget who pay their salaries) FYI its the players
4. For what I put in, I would think they would want players opinions or a least take in to consideration what players are telling them!
5. Virgin has to remember this is a site for adults over 21, host treat some players like children
6. If virgin does Not want players to use emoji on their site remove them ! Dont players when and how to use them!
7. Don’t allow one player to say and do as they please because u happen to like them!! Treat people as you wish to be treated!
Last thing virgin host need to know respect is earned not giving so step up your game
8. I will Not deposit here again

Good when I played, they do look after you. When you are a member, payouts and rewards are good, and customer service is outstanding. But unfortunately I have to leave a bad review.

I used to love playing on here, was a great casino at the time, I was a vip and had a weekend away with them, but virgin games took my account away from me, and refuse to let me have it back after a good few years. Said they would put it on hold for a while, until I sorted my finances out, but still refuse to give it me back. Sorry virgin games but I would like my account back.

Excellent selection of games. Good returns. Nice support teams when contacted.

Horrible verification process that took 2 months.

Lifetime deposits of £9100 and no bonus or freebie due to their inefficient verification process. Due to this I can’t recommend the casino if you are a high roller.

Games, quick payouts

First week the game I liked most (Secrets of the Phoenix) seemed like a good game with decent payouts. Since then it has completely changed and you can spend hundreds without a decent payouts.

Nice website, has some good original games. I like Search for the Phoenix. Box Banazas drop into your account from time to time or via promotion. Lots of promotions on all the time.

Live Signature Roulette is brilliant, especially with Streets of Gold.

Payouts are fast!

The daily free game rewards at the end of the month are very lacklustre. You can do the game every day and wait until the end of the month for bonuses in pennies.

After using a lot of different online casinos. Virgin games is by far my favourite. Very fast payout, great customer service and very good loyalty bonuses and promotions.

After lots of bad experiences with other online casino that do everything they can to hold on to your money and make you reverse your withdrawal, it’s refreshing to find a casino like this that processes withdrawal within 4 hours.

Fast payout, they add new games, players are nice bingo is fun when host are not rude

In bingo couple of host are very rude.. When you contact virgin reps nothing is done about. Dont waste your time sad to lose players because of how they allow host in bingo rooms to treat certain people, of course they pick favorites.. SMH step it up Virgin or you will lose more then 3 players that I know of