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Mummy's Gold Casino

GOOD 7.73
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Mummy's Gold Casino Review

  • Wide array of Microgaming Casino games
  • Customer support 24/7 via live chat, e-mail, or phone
  • Encrypted by the strictest 128-bit SSL encryption
  • Mobile-friendly
  • Unavailable to players from a number of countries
  • Pending period for payouts is 0-96 hours
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General info & Latest Promos
Website http://www.mummysgold.com
Established 2003
Owner Bayton Limited Casinos
Casino Promotion Mummy's Gold Casino: 100% up to $500

Mummy’s Gold Casino is a Microgaming online casino and a true embodiment of pure gaming excitement. With a swashbuckling theme that brings the breathtaking spirit of Ancient Egypt to life, dazzling riches on offer, dynamic games, and an insatiable thirst for fun this is a perfect place for true gaming aficio­nad­os. ­M­ummy's Gold Casino is licensed by the Malta Gaming Authority and accredited by eCOGRA. The casino is also certified by the Kahnawake Gaming Commis­sio­n.  

Restricted Countries and Territories

Due to high regulations, Mummy's Gold Casino cannot open accounts, or process bets or financial transactions, for individuals residing in Australia, Austria, Belgium, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Portugal, USA & Outlying Territories, Spain, Sweden, Switzerland, Turkey, Hungary, the United Kingdom, and others. 

Virtual Games

One of the most excellent Microgaming casino platforms on the iGaming sky, Mummy’s Gold Casino is all about game choice. From video slots and progressive slots to table games, Blackjack and Roulette, there's something for everyone. Video slots at Mummy’s Gold Casino come dressed as 3-reel and 5-reel entertainment. Depending on your preferences and general mood on the day of play, go for slot titles like Jungle 7's slot, Bar Bar Black Sheep slot, Off the Hook slot, and Sonic Boom slot to evoke the good old days when slots were simple, and the payouts were big. If, however, you want to take things a bit further, 5-reel entertainment is a click away as well, filled with exciting features like Scatter symbols, Wild symbols, interactive bonus rounds, and free spins. 

Progressive slot games include titles like Mega Moolah slot, Major Millions slot, Fruit Fiesta slot and Cash Splash slot when you sign up with Mummy Gold Casino. You never know where your next big win lurks from! Most progressive jackpot games are slots-based; however, Mummy's Gold features Blackjack, Roulette, Poker and Video Poker progressive jackpots as well, as a part of their regular game setup. 

Mummy’s Gold Casino has got its players covered for table games too, offering Roulette and Baccarat. The offer extends to Blackjack, too - which is one of the oldest table games in the world. There's also a full range of Roulette games available at Mummy's, including classic French Roulette, European Roulette, American Roulette, as well as Live Dealer Roulette. Speciality games like Craps are on offer as well. 

Live Casino

Players who are looking to experience the action and drama of a real live casino, coupled with the convenience of an online casino, can find their excitement in Mummy's Gold Casino. The casino's live platform is powered by Evolution Gaming, offering live dealers and real studio­s. M­ummy's Gold Casino offers an extensive range of live dealer casino games. Players can indulge in a range of live dealer Roulette games, including double ball Roulette, classic European Roulette, and French Roulette. For poker fans, Evolution Gaming has prepared Casino Hold 'em Poker, 3 Card Poker, Caribbean Stud Poker, along with Texas Hold 'em Poker. Blackjack or Baccarat are perfect options for everyone who's looking for one-on-one casino action, with either single-player or multiplayer options.

Mobile Gaming

Mummy's Gold Casino is fully compatible with Android and Apple, enabling players on the go to have their fun at all times. The games are optimized for tablets and smartphones and are available to play from a browser. 

Support

Customer service agents are available to help via Live chat and email. Unfortunately, live chat is accessible for registered casino users only. Also, the casino doesn't specify customer support availability (i.e., working hours). 

Security and Fairness

Mummy's Gold Casino fully supports responsible gaming and therefore provides helpful links and contact information for everyone who feels they should consider speaking to a professional. The casino uses SSL, a high level of encryption to protect its users' data against abuse.

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Mummy's Gold Casino Reviews by Players

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amaru50888 6 reviews
Victoria
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Reviewed on April 11, 2017

LIKED

A very good offering overall. My WIN/LOSE ratio must have been towards the wrong end of the spectrum because there would be no way the unprecedented unlucky streak that I experienced would have returning customers. Variety is good, bonuses ok, depositing great, withdrawal could be faster.

DISLIKED

The customer support are either the first version of an AI trial or some/most of the human customer support people do not actually care about their customers. I understand there would be the standard answers/greetings etc that would be used across all the customer service operators, and that's fine. What does really lose them are the obscure questions half way through a inquiry. Requesting a bonus credit, the answer there should be yes or no thanks, but when awaiting a reply that can take up to 20mins,your really only after an answer to your request. After you've been waiting for and answer to your inquiry this is asked "how are you today" "hows the weather" & my favorite what would u do if you won the jackpot". In all honesty we both know you don't care what I say, but its a tactic/advert
Reviewed on October 7, 2016

LIKED

Mummy's Gold is one of my favourite casino's from the Palace Group of Casino's along with Spin Palace. I very much prefer solely Microgaming platform casino's these days as I find they run better, have higher quality games and generally have pretty decent Wagering Requirements (WR) associated to the individual casino brands... (see the below comments under the 'dislike' tab to see what I mean when I say "generally have decent WR Loving the updated deal a day offers which are usually around 65% for the first deposit which are followed by approx. 10 other in play deposit offers/spins each day which range from between 25%-100% (usually I get a few 50% and 70% reload in-play offers but also seem to manage a few 100% reload offers too which is fantastic.

The Palace Group of Casino's also employ very friendly and helpful staff which I am always chatting too which is always great because there are some online casino's have shocking customer service reps... As for the bonuses, the WR is set at 50X bonus funds received (usually).... See the below comments under the 'dislike' section where I have explained what I mean by the WR requirement is "u s u a l l y" defined as 50X bonus funds received)

All in all, I am pretty happy being an active member of the Mummy's Gold online casino

DISLIKED

***Please, any comments, questions or feedback from any of the Palace group moderators from this site are all welcome, maybe you could shed some light on the WR issue I have been faced with***


Considering how much of a loyal customer/depositor I am to the Palace Group and its Casino brands, I was quite shocked (and left feeling as though I have been singled out and punished for no apparent reason) to discover that my WR terms had been altered (at the Casino's discretion) meaning that my WR for each and every form of bonus received had the number of times required to be wagered increased significantly from the stock standard 50X WR to such an unreasonable 70X WR which for a Microgaming casino is pretty unheard of nowadays.I think the reason behind me feeling the way I do is that when I initially discovered the discrepancies with bonus play through figures (which I obtain from the Casino Connect app) only realizing the issue and contacting the casino support desk to be told that at the discretion of casino management, certain (but not all) accounts had their bonus WR increased from the 50X to 70X quite some time ago now and that I must be one of those unfortunate members who was affected by this just got me a tad annoyed because I’m left wondering why??? Why my account, why not everyone’s account...OK maybe someone who doesn’t play much or hardly deposits would have this applied to their account but I deposit a very considerable amount into all of my casino accounts under the Palace Group of Casino’s so it really doesn’t make sense as to why you would, in a way, punish one of your loyal customers and to top it off, I was never informed by any form of correspondence of this major adjustment on my account... Yes I know that there is a clause under the terms and conditions with most casino saying that final decisions will be made by the casino management at their discretion but a simple email or phone call to the customer would have gone a long way.

Now I have also done my homework and reviewed the Palace Group Bonus System terms and conditions document which was last updated: February 17 2015 (09:23) (GMT) which can be found via this link: http://www.thepalacegroup.com/bonussystem.asp

So there has to be some reasoning as to why certain casino account holders are treated differently than the majority as we're now not all bound by the same bonus wagering conditions and I believe that those effected deserve the right to know why, I think that is a fair call from my behalf, right?

Apart from the above, I have no other issues with the casino at all and will continue to remain a customer but would like some light shed on this issue, please.
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
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Reviewed on July 27, 2015

LIKED

This casino, as well as Spin Palace and Ruby Fortune, belongs to The Palace groups of casinos. I have never until now had a deposit in one of these three casinos but I have no doubt that they are safe casinos that you can trust. First of all, I say that because the casinos have eCogra certificate and are licensed by the Government of Malta.

It is a classic Microgaming casino. You have a choice between an instant play and downloadable casino. Whenever I have the opportunity I choose the downloadable casino. The reason is that it seems to me that some games work better on the download software. Also, all casinos from this group are online for a long time. For example, Mummy's Gold was established in 2003. Although I never had a deposit at this casino, I played here several times. Several times from Mummy's Gold I received some free spins.

Welcome bonus of 100% with wagering requirements of 50 x bonus offered by this casino for me is one average offer for some Microgaming casino. Sure there are Microgaming Casinos that offer bonuses with lower wagering requirements but 50 x bonus is still acceptable. The welcome offer is no longer valid for me because I did not used it on time, but this casino also offers some other interesting bonuses as well as a large selection of Microgaming Multiplayer Slot tournaments. I love this tournaments and I believe that with good tactics and a little luck you can earn well on them.

Mummy's Gold has a live chat support available 24 hours every day of the week. So far I have never contacted the casino support in this casino but I did at Spin Palace. I suppose that these casinos, as belongs to the same group of casinos, share the same live chat support. If my assumption is correct, then Mummy's Gold has a good and fast live chat support.

For Mummy's Gold Casino I give 7 out of 10 stars.

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