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Grand Hotel Casino

GOOD 7.57
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

Grand Hotel Casino Review

  • eCOGRA Seal of Approval
  • Live chat open 24/7
  • UK Gambling Commission license
  • Powered by Microgaming
  • Live chat bot
  • No mobile casino
General info & Latest Promos
Website http://www.grandhotelcasino.com
Established 2001
Owner Technology Services Trading Ltd
Casino Promotion Grand Hotel Casino: 100% up to £100

Grand Hotel Casino is a reputable online casino, known for offering safe and fair gaming experience. Being a Microgaming casino, Grand Hotel provides everything that players of this software provider's casino games have learned to expect. Their game selection is impressive, with numerous video slots and table games on offer. Their customer support team is available 24 hours a day, 7 days a week. Grand Hotel Casino is licensed and regulated by the UK Gambling Commission and under the terms of Kahnawake Gaming Commission, Canada.

Restricted Countries and Territories

There are several country restrictions, when it comes to setting up an account at Roxy Palace Casino. However the entire list of prohibited countries can be found under our "More Casino Details" section. 

Virtual Games

The casino offers a solid collection of gameplay, featuring some well-known titles with superior graphics and sound effects. More preciesly, hundreds of games are available on the website, which consists of mostly video slots. Also, those who prefer betting at table games can enjoy their favourites here too. These include variants of blackjack and roulette and there’s poker games and other popular tables.

Mobile Gaming

Grand Hotel Casino is optimised for compatible mobile devices, so players can easily access and enjoy a solid portfolio of mobile slots on the go.

Support

Anyone who is looking for help and assistance can use the Grand Hotel Casino’s live chat facility, available 24 hours a day, 7 days a week. In addition, players can email the casino with any questions or queries they may have. 

Security and Fairness

To ensure players have a safe gaming experience, the casino employs a high level of SSL encryption. That way, all sensitive information is being encrypted before it is transmitted over the internet. This basically means any personal and financial details will always be kept secure. 

Grand Hotel Casino also uses a Random Number Generator (RNG) so players can rest assured they’ll be getting fair and random outcome on all the games.

 

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Angola
    • Armenia
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Azerbaijan
    • Bangladesh
    • Belarus
    • Belgium
    • Benin
    • Bhutan
    • Bolivia
    • Bosnia and Herzegovina
    • Burkina Faso
    • Burundi
    • Cape Verde
    • Central African Republic
    • Chad
    • Christmas Island
    • Comoros
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cyprus
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Dominica
    • Dominican Republic
    • East Timor
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • France
    • Germany
    • Guinea
    • Guinea-Bissau
    • Hong Kong
    • Hungary
    • Iran
    • Iraq
    • Ireland
    • Italy
    • Kiribati
    • Kyrgyzstan
    • Liberia
    • Libya
    • Lithuania
    • Malawi
    • Maldives
    • Malta
    • Mauritania
    • Mayotte
    • Metropolitan France
    • Micronesia
    • Myanmar [Burma]
    • Nauru
    • Netherlands
    • Netherlands Antilles
    • Niger
    • Nigeria
    • Niue
    • Norfolk Island
    • North Korea
    • Pakistan
    • Palau
    • Papua New Guinea
    • Peru
    • Philippines
    • Pitcairn Islands
    • Portugal
    • Romania
    • Rwanda
    • Serbia
    • Sierra Leone
    • Singapore
    • Somalia
    • South Africa
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Syria
    • Taiwan
    • Tajikistan
    • Uganda
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Western Sahara
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Denmark Toll Free Telephone: +8088 45 74

    UK Toll Free Telephone: 0800 917 1545

    Canada Toll Free Telephone: 1 866 312 7466

    Germany Toll Free Telephone: 0800 182 0567

    Italy Toll Free Telephone: 800 871 068

    Other Countries Toll Free Telephone: 1 888 942 7466

Grand Hotel Casino Reviews by Players

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katemak 1249 reviews
Reviewed on August 31, 2015

LIKED

Grand Hotel is a casino I have registered not so long ago maybe year or so, being member of the famous Casino Rewards group I think they are more then casino we can trust and feel secure when we spend our money. Established in 2001 yet not even one single complaint, no negative comments I guess those all the reasons why many people choose to play and let's not forget the very trust able casino license they have Kanhawake, Malta and UK Gambling I think I said it all.

Grand Hotel as every Casino from this group having the best deposit welcome bonuses, ok the welcome bonus is kind of average one but I meant was the wagering requirement of their casino offered which is X 30 but only the bonus. Knowing that many Microgaming casinos give the same bonus but with much bigger wagering requirements, I guess that's a pretty nice friendly bonus for us players.

I made small deposit of 25$ and took the bonus and had the bonus after few minutes ago. Having 50$ to play, well 50$ isn't that big amount to play,b ut having experience with 60$ and withdraw 2200 euros I guess everything is possible. Break Da Bank slot was first my choice and played with 0.36 cents.

At first the game was loading nice hit the free spins feature and got 24$ plus on my account. I played for another 50 spins and the game has eat all the balance I got from the free spins. Next game was Immortal Romance and that's where my play time here ends. I played with 1.20$ and lost it all. About the casino as I mentioned before, trusted no complaints so you are good to go as for the live support as always friendly and professional.

I would rank this casino specially the bonus 9/10.
blondie 1146 reviews
Reviewed on May 1, 2015

LIKED

Grand Hotel is a Microgaming powered casino and I joined them when I was looking for another Casino Rewards Group casino I haven't joined yet. I truly like CRG, I always have pleasant experience with them and the customer service they provide. I visited their page and started to speak with live chat, as I wanted to know about their welcome bonus options. On AskGamblers I saw they have 100% welcome bonus and I was interested in it. Support was wonderful and told me I was eligible to play there and get the 100% welcome bonus with 30x bonus wagering.

I signed up and made a 30€ deposit and received 30€ bonus, so with 60€ balance I went to play The Osbournes slot. I placed 0.80€ bets and played with autoplay. Few minutes later I received "pick your gift" bonus and won 9.80€ which was really nice. Then I had some mediocre wins until 3 scatters appeared and I won 10 free games. Luckily Mini's symbols appeared often and I managed to get to second Osbourne, so I played overall 20 free spins and won 19€. I did increase my bets to 1.20€ after the first feature. I played with them for around 100 spins, within them I got Knock Knock bonus that paid 9.60€ but still, at some point the game turned into a dry mode and I lost most of my balance. I gave up on this game when I had 6€ left.

With the rest of the money I played Game of Thrones 15 payline version, so I played with 0.15€ bets and even though I got free spins round that paid 60x bet size, I ran out of money completely within 20 minutes.

I really liked Grand Hotel casino and the time I had there. The bonus was a great for me and the support was really great. Game selection is wide enough for everyone to find their favorite, so from me they get only good words!
Ahmo6 232 reviews
Reviewed on January 31, 2015

LIKED

Grand Hotel Casino is powered by Microgaming software. Which is one of the reason that I decided to try it out and also it had a decent rank on AG list. So as I loaded the page the first thing that I saw was the huge picture of 5560$ free welcome bonus, I have seen this lately in many other casinos but never once did I take it or had any need for it, I don't know it is not that appealing to me as they may think.

So after further more looking at their site which was a decent one I suppose, I saw they only had the downloadable version of their casino. Which was a shame, with instant play and mobile play they could attract much more people that prefer the two methods I mentioned earlier. But it's there call, so I just went and downloaded the software made my sign up and made my deposit. After that I indecisive whether to choose Playboy, Thunderstruck II or Game of thrones since I haven't played them in a long time besides the GOT since it is a newer game. I decided to play Thunderstruck II for now. I started the game with only 30$ but that didn't bother me that much. So as I started playing the game it had a lot of ups and downs but luckily for me the bonus games appeared quite often which saved me in the beginning since I was losing quite fast. After hours of time spent playing I was finally starting to make a profit and my balance started to rise. Also I was close to unlocking the final feature in the bonus game, but then I don't really know why I decided to give Playboy a chance and after 30 minutes of playing I didn't even get a scatter bonus nor anything special just wasted my balance on empty spins. I was quite mad at myself for switching games, so I decided to leave the money and come back later to continue playing Thunderstruck II before I did something impulsive and regret it later.

Overall the casino experience was quite a ride and as I mentioned earlier some things need to be done or added to make this casino much more desirable. Definitely a recommend and 7/10 from me.

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