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ChipsPalace Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

ChipsPalace Casino Review

  • Large catalog of all types of games from Playtech and GamesOS
  • Available in either downloadable or instant-play modes
  • 24/7 support via live chat or email
  • Protected with the latest SSL encryption technology
  • Proven fair by audits from iTech Labs
  • Unavailable to residents of several countries, including Afghanistan, Belize, Bulgaria, Cuba, Estonia, France and its territories, Iran, Iraq, Israel, Palestine, the Philippines, Syria, and Turkey
  • No phone support
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General info & Latest Promos
Website http://www.chipspalace.com
Owner CN Payment Services Ltd
Casino Promotion

ChipsPalace Casino is an online gaming site with a glamorous dark theme and easy-to-use online or downloadable interface. It features hot video slots and other casino games from two leading software platforms: Playtech and GamesOS, as well as robust 24/7 live chat assistance. ChipsPalace Casino is licensed by the government of Curacao.

Restricted Countries

ChipsPalace Casino is unable to provide games to players in the US and its territories, Afghanistan, American Samoa, Antigua and Barbuda, the Bahamas, Barbados, Belize, Bulgaria, Cuba, Cyprus, Dominica, Estonia, France and its territories, French Guinea, Grenada, Guadeloupe, Guam, Guyana, Haiti, Iran, Iraq, Israel, Jamaica, Libya, Martinique, Mayotte, Netherlands Antilles, New Caledonia, Northern Mariana Islands, Palestine, the Philippines, Puerto Rico, Reunion, Saint Pierre and Miquelon, Sudan, Syria, Turkey, Wallis and Futuna, Montserrat, Saint Kitts and Nevis, LC Saint Lucia, Saint Vincent and the Grenadines, Suriname, or Trinidad and Tobago.


ChipsPalace Casino has a royal selection of slots for players to choose from. These include some of the most popular games in the world from Playtech, including Mr. Cashback, Lucky Panda, and Ocean Princess, among dozens of others. The site also features quirky video slots from GamesOS like Party Slots, Freaky Bandits, and World Cup Soccer. A good assortment of single-line classic slots are also provided.

The number of table games at ChipsPalace Casino is impressive. The casino features several different variants of Blackjack, including 21 Duel Blackjack, Progressive Blackjack, and Blackjack Switch. Roulette players can play in American, European, or PRO styles. Other games include Craps, Sic Bo, Baccarat, Card Wars, and numerous casino pokers.

ChipsPalace Casino's lineup of video pokers is diverse enough to entertain all types of players. Choose classics like Jacks or Better and Joker Wild or try more modern games like Coliseum Poker and Shockwave Poker. Most of the games are even available in single-hand or multi-hand mode, too.

For the chance at big wins for small stakes, players can also check out ChipsPalace Casino's assortment of scratch cards. A variety of themes and paytables included, like Sparkle Ladies, Jackpot7, and House of Scare.


ChipsPalace Casino makes sure that representatives are available day and night to take care of all players. A live chat service is provided directly on the casino website and in the downloadable client. Players can even attach documents into the live chat window, ensuring that even complex matters can be handled easily. In the event that live chat is offline, players can email the casino directly.

Security and Fairness

Player safety is of the utmost importance to ChipsPalace Casino. That's why they use SSL encryption whenever sensitive data is required. This advanced technology keeps private information like credit card numbers and login credentials out of the wrong hands.

ChipsPalace Casino has its games routinely audited by iTech Labs, a highly respected gaming mathematics testing firm. Players can rest assured that they are getting a fair game here.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Antigua and Barbuda
    • Asia
    • Australia [1]
      • New South Wales
    • Bahamas
    • Barbados
    • Belgium
    • Belize
    • Bulgaria
    • Cuba
    • Cyprus
    • Denmark
    • Dominica
    • Estonia
    • France
    • French Guiana
    • Germany [1]
      • Schleswig-Holstein
    • Grenada
    • Guadeloupe
    • Guyana
    • Haiti
    • Hong Kong
    • Iran
    • Iraq
    • Israel
    • Italy
    • Jamaica
    • Latvia
    • Libya
    • Martinique
    • Mayotte
    • Montserrat
    • Netherlands
    • Netherlands Antilles
    • New Caledonia
    • Palestinian Territories
    • Philippines
    • Puerto Rico
    • Réunion
    • Saint Kitts and Nevis
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Spain
    • Sudan
    • Suriname
    • Sweden
    • Switzerland
    • Syria
    • Trinidad and Tobago
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Wallis and Futuna
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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ChipsPalace Casino Reviews by Players


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zerooo 742 reviews
Reviewed on May 31, 2015


ChipsPalace Casino offer games powered by Playtech and GameOs software. I joined this casino because I saw offer for 700% deposit bonus with minimum 10€ deposit. So I created account and I was ready.

I made deposit with bonus code for 700% bonus. After that my balance was at 10€, so I have not receive any bonus. I was surprised so I opened live chat support. The chat started immediately, maybe after 1 minute and I asked them what happened with bonus. I gave them bonus code which I used on deposit. They said that the bonus code is invalid so I was even more surprised. I asked them if they can offer me some other bonus with this deposit I made.

While I was waiting for a response from support, I looked at what kind of games they offer. I prefer to play Playtech games rather than GamesOS. While I was looking it passed over 15 minutes and I still have not received an answer for bonus offer. I waited another 5 minutes and then I decided to play with my money. I was really disappointed that live support did not offer me something. I understand that I was not the only one who contacts live chat that time, but in those 20 minutes I was expecting at least a reply from agent to hold on or something...

Well after that I started to play Foxy Fortunes. That day luck was not on my side, so in a few couple of minutes my balance was at 0. I had some winnings, up and down, but I did not want to change game because my balance was small, so I played only this one.
After this with live chat support and bonus I am sure I will not deposit here again. I like Playtech games, but I think that there are better casinos with this software.
Nevezuha 17 reviews
Reviewed on January 15, 2015


Thomas Berg thank you, the problem is solved.

Yes, I was upset that the game will not load. And when I tried to run the game through the casino client, they did not work. Later, I tried to run the game through the VPN and everything turned out. Honestly I do not really know that I can play only OS games.

All the best. Thank you.
ThomasBerg 1 review
Reviewed on January 15, 2015


Nevezuha reviewed on 01/13/2015 Russia

Today I wanted to play in the ChipsPalace Casino, make a deposit and took the bonus. But immediately there were problems. Wu Long slot on the site does not load. I downloaded the casino client. But no one slot casino client does not load. Naturally I did not want to play at this casino and contact support. They refused to remove the bonus, but told me to make a withdrawal request. However forbidden to create a withdrawal request if there is an active bonus. The issue is not resolved. In this casino, I will not come back ever.

01/15/2015 Thomas Berg - Casino Manager

The player made a deposit of $10 on January 13, 2015 - using coupon code: KNIGHTED. Bonus is on the website in the promotions section - http://www.chipspalace.com/en/promotions/ - «Knighted 2000% Bonus»
Where all the rules of the bonus described. Player received a bonus of $ 200 on January 13, 2015 and contacted support via Live Chat, where stated that the problem is "games not to load, download casino does not open and I ask for you to return my deposit" To which, the player was asked to go to the casino and open another game, which is available as the PT WU LONG about which player wrote to support is not allowed to play with bonus (this is indicated in Rules of the bonus - Eligible games: All Games-OS Slot & Scratch Games (Games that are not marked with PT letters) - http: //www.chipspalace .com/en/promotions/ - «Knighted in 2000% Bonus», where this information is available in the public domain 23/7, regardless of whether it's downloadable casino or the site itself. The player refused to try to open another game and asked to return a deposit of $ 10 to which he was asked to put money on withdraw, in order to successfully withdraw funds back. Information on the withdrawal is also publicly available 24/7 on the site: http://www.chipspalace.com/en/how_to_make_a_withdrawal/
Player responded that it is a violation of rules and a statement that he will complain through its payment system to return the deposit, to which he was again asked to put money up for withdrawal and in no violation of the rules took place. The player can optionally refuse bonus, contacting support with the specific request to refuse a bonus, but in this case it was enough to just put a deposit up for withdrawal, which at the moment - January 15, 2015 has not yet been done and deposit made by a player of the Year January 13, 2015 is still on the balance due to the fact that the player did not put money on the withdraw. Support Service responded to a request from the player immediately after player complained about it. It was suggested that the decision to eliminate any discomfort on both sides it was suggested for player to put this money up for withdraw on what the player did not do anything, and a bonus of $ 200 + deposit $ 10 is still on the balance. We remind you that if you want to return your deposit of $ 10 - please go to your profile on www.chipspalace.com, enter your login and password, go to the section "Banking" and click on the "withdrawal" and your deposit will be returned within one business day, which could have to be done on the same day that a request to customer support has been made - January 13, 2015.

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