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Captain Cooks Casino

GOOD 7.72

Captain Cook's Casino is one of great Microgaming Casinos. This exciting online casino, with a quaint seafaring theme, is part of the huge Casino Rewards Group. Like all casinos in the group, they are licensed in the jurisdiction of Kahnawake. Recent developments in US politics prevent them from offering games to American players.


Because Captain Cook's Casino uses Microgaming software, they offer a wide variety of games. If you like slots, Captain Cook's Casino offers a growing selection that is already larger than most other platforms'. From the popular Thunderstruck to the relaxing world of Beach Life, there's plenty of video slots to choose from. A number of three-reel slots and British pub-style AWP games are also available.

If you like table games, Captain Cook's Casino will give you the thrill you're looking for. Players looking for blackjack or roulette will find several variants of these popular games, each with their own unique spin. In addition to these popular favorites, players can also select from numerous other card and dice games, as well as casino pokers.

Video poker lovers are certainly not neglected, either. Captain Cook's Casino offers a multitude of variants from traditional Jacks or Better and Deuces Wild to less common ones like Louisiana Bonus. Additionally, these are available in single-hand poker, multi-hand Power Poker, and multiplier-enhanced Level Up Poker.


Captain Cook's Casino meets our high standards for customer service. They offer 24/7 support to all of their players through live chat. With live chat, players can easily get in touch with a representative. Captain Cook's Casino also has toll-free telephone numbers for a variety of countries, as well as an email address specifically designed for player issues and feedback.

Security and Fairness

Safety on the Internet is a serious issue. Captain Cook's Casino understands this. Any personal or financial information you send to Captain Cook's Casino is guarded with 128-bit SSL encryption, which prevents anyone from being able to see it in transit. Once it arrives at the Captain Cook's Casino server, it is protected with an industry standard firewall.

Captain Cook's Casino also ensures that their players are getting a fair game. They guarantee this with an eCogra Safe & Fair report, which anyone can read by clicking on the seal on the bottom of the site. The report is updated on a monthly basis and even states the previous month's payout percentages. This level of transparency leaves little doubt that their games are genuine.


  • Huge library of Microgaming games
  • 24/7 support through live chat, email, and toll-free phone
  • 128-bit SSL encryption and firewall protection
  • Certified fair by eCogra


  • No US players accepted
  • Withdrawals subject to 48-hour pending period


Captain Cooks Casino Reviews by Players


Write a review
Operators are available 24 hours to help with anything so that's the only good thing.
Very slow payout more than the 48 hours often since the risk management takes further delay to payout and emailing is responded very slow.

Very uptight and strict policies with the bonuses, I would honestly encourage players to not even buy in for the bonus and have it removed since there are so many absurd and vague policies that screw up the player big time I was a victim myself.

When you sign up for the 100 free spins be extremely careful because apparently you're not allowed to bet more than the 25% of the money they've given you which is often $25 so you can't bet more than $5 until you wager for the $25 bonus (which is basically playing up to 30 times more the bonus). I had a very bad experience because I had won up to $1,893.19 and all my money was confiscated although I played fairly and legitimately and my winnings very completely legitimate.

SO BE EXTREMELY CAREFUL WITH THIS CASINO WHEN YOU'RE BUYING IN FOR THE BONUSES, DOUBLE TRIPLE CHECK WITH THE OPERATORS TO MAKE SURE YOU CAN BET. Otherwise you're just basically gonna lose all your money. Very crafty and sketchy casino policies. Always lesson learned study the casino policies before playing in it. I know as a real casino gambler this never happens in real life but in online casino anything can happen so be careful.

I advise playing in other online casinos altogether than this since yeah you're in for trouble.
HelmG 83 reviews
Bosnia and Herzegovina
Captain Cooks Casino is one of the best Microgaming casinos. This online casino with a maritime theme belongs to a huge group Casino Rewards. Like other casinos in this group, is licensed in Canada. Recent changes to US regulation of games of chance do not allow American players playing in the casino. However, it is for the rest of the world is not a big problem. Due to the fact that Captain Cooks Casino used Microgaming software, has a wide selection of games. If you like slot machines, Captain Cooks Casino offers a wide selection of slot games which makes it stand out from the crowd of online casinos. There is also a large number of video slot machines, from the popular Thunderstruck by relaxing Beach Life. Also available is a large number of slot machine with three reels and slot-style British pub.

With such a varied selection of slot machines, each player will find what they most worship or what suits him best. Captain Cooks Casino has not forgotten the fans of table games. In the offer, they have several varieties of the popular blackjack and roulette, each of which offers some of its uniqueness. In addition, players can choose among many other card games and dice games and games such as casino poker. Video poker attracts lovers of the game. Captain Cooks Casino offers more variants; of traditional games of Jacks or Better and Deuces Wild to lesser known as Louisiana Bonus. With the atmosphere accompanied by stunning graphics and sound effects, you'll feel as if you are physically present in a terrestrial casino. When all this is added and a thrilling experience, there is no reason for the reluctance to play in this casino.

On Captain Cooks Casino, you have a stunning online bonus. When payment of only 4.5 euros you get 100 opportunities to become a fresh millionaire. 100 opportunities will immediately be available as a supplement from 22.5 euros that can be used in the way of setting up 100 bet worth 0,225 euros to the progressive jackpot slot machines. Captain Cooks Casino sets high standards when it comes to customer support. 24/7 non-stop support is available to all players via live chat. In this way, players can quickly get in touch with a customer service agent. Captain Cooks Casino also has available free phone numbers for a number of countries, as well as the email address that is specifically designed to solve user problems and receive feedback. Great casino, and I recommend it to all serious gamers.
raverbabe 559 reviews
United Kingdom
The Casino Rewards group usually offer a number of welcome bonuses at their casinos and Captain Cooks is no different. A bonus is offered in your first five deposits all with 30x wagering requirements which is a good enough reason for me to give each of them a blast despite the relatively slow withdrawal times at this group. Whilst I do rate the 32red group casinos far above those from the Casino Rewards stable I've resigned to the fact that these casinos are basically my only other option now that Vegas Partner Lounge and Digimedia are no longer accepting UK players and although I don't really play at any of them very often I still recommend giving some of these casinos a try just for the sake of their welcome bonus offers.
I spotted Captain Cooks on the list of Casino Rewards group casinos here at AskGamblers and didn't remember having played there before so I followed the link to see what kind of new player bonus they might have available for me to try. The landing page promised 100 spins on Mega Moolah in return for a £5 deposit which sounded pretty fair to me so I went ahead and downloaded the software. After installation though the client immediately stated I already had an account at the casino which was obviously a little disappointing, particularly as I felt reasonably sure I had not in fact played at this particular brand already. I requested a password reset which appeared to work but the e-mail failed to materialize and a search across my GMail account returned no results for a previous Captain Cooks account either.

I felt I had no choice but to get in touch with support to see if I could sort the whole mess out, they answered my live chat request immediately and after a few checks were able to confirm with me that I had not actually played at this particular brand in the past but they couldn't explain why the installer had got this wrong and were also unable to offer me any advice to get around the error and register a new account from within the download client either. I was getting a little frustrated by this point but to the casinos credit they did come up with a solution by giving me a link to the flash casino which allowed me to register an account which I could then use to login to the download client I had just installed. A lot of hassle just to get going at a new casino, true, but I really appreciated the way that support did their best to help me with what was obviously an unusual technical situation.
blondie 1094 reviews
Captain Cooks is a Microgaming powered casino and also a part from Casino Rewads Group. Few days ago they sent me a promotional email offering 500€ freeplay bonus. I really liked the name of casino, it reminded me something about sailors and pirates and their casino page is designed in that theme, which was beautiful. I wasn't a member there and after seeing that their rank on AskGamblers was good, I decided to join them. I downloaded the software, signed up and I didn't take the bonus though and made a 50€ deposit.

Although my balance was high, I decided to play Witches Wealth. I placed 0.09€ bets and started autoplay. About 30 spins later I received the Spinning Wand bonus and I won only 10 coins. Overall I played around 300 spins, got many bonus rounds with small wins and lost about 8€.

After that I spent some time with Break Da Bank Again slot. I know it's a very loved game for many gamblers but so far it hasn't impressed me much. I placed 0.45€ bets and after a couple of minutes I got 3 scatters and was awarded with 15 free spins. I got about 4 respins, so I managed to win 16€ on free games, which was great, nearly 100x bet size. I increased bets to 0.81€ per spin and played 100 spins, but the winnings were really small and my balance went down to 10€. Then I decreased them to the minimum size of 0.09€ and played for about 20 minutes. Received one free spins round with 40x bet size win and at some point my balance got empty.

So far I have a good impression about them. Haven't spoken to their support or withdrawn, but I have a feeling they're trustworthy, they've been in the business for 16 years now,even on our forum they don’t have any complaints. Game selection on download was more than pleasing, the only thing is that I would have wanted to see more bonus options, for me free play bonus wasn't interesting enough to take it.
Ahmo6 232 reviews
Captain Cooks Casino is another casino powered solely by Microgaming software and also with a really interesting name that I decided to try out.

So I loaded their page which was a simply one and then i made my sign up after I downloaded their casino. I dislike it that I couldn't see a mobile play or instant play which would be a nice addition to this casino. So after I signed up I saw the offers they had and I saw the No risk Casino play like the one I played at Casino Classic, this time I decided to play a bit more calmly and actually try to make some money, after when that hour passed and didn't make much only 5$ so I just made a deposit of 20$ and give it another shoot.
So I decided to play Thunder struck II which is a game I haven't played in quite some time, I started off with a minimum bet and as I gained more bonuses unlocking more features I started to increase my bet. But with increasing my bet it was like my previous luck just abandoned me since I started to lose my balance after my auto spins.
So I was in a doubt to change the game or lower my bet, I went with lowering my bet and I simply kept pushing onward in hope that my luck would change. After a lot of struggle and a lot of ups and downs I almost got to the last feature in FS but that is when my luck completely abandoned me and I lost all of my balance.

Overall this is not a bad casino but it has some flaws. Still I would say to give it a try and rate it with 7/10.
aussiejass 114 reviews
Another casino which is owned by the casino rewards company. They all are taking games form the Mg software. That is the good sign of this casino and that is also the main reason I join almost all their casinos because MG is the best in business and you do not want to miss out on an opportunity like this. This one has been established for more than 15 years now and all of their casinos do not give real money game services to US based players. I need to solve this mystery that why 90% of the casinos in business block US players. This one also had a 500$ free one hour play bonus. I do not understand the deal with these bonuses because I lose them all the time. I create an account here and claim the bonus and got straight to the action.

I started with game gypsy queen. I was betting 10 per spin and not a very good start but not disappointed because the start is always slow. Then I got the ring and it was my first hit on this game and I got the ring with gypsy queen feature and it paid me 4.50$. After that not a lot of action but I\ this game kept me entertained and I was not very concerned about winnings because I was just playing for fun.

After this I moved to the roulette game and here I was betting 5 per spin and was betting on odd most of the times and the start was just vulnerable. But then after some time I got in the game and was changing the bet every time and I sort of got the trend and made some good money. 25 minutes were left with the bonus and I was up by only 11$.

But I lost some good money in TS and BJ. And it was all because I was betting like a stupid man and going crazy. And then came down to 240 and had only 10 minutes left so I just quit the casino.
I would give them 7 out of 10 and thanks for the amazing bonus.
Imvikas911 117 reviews
Captain cooks casino is a part of the casino rewards group of casinos and have Micro gaming portal on the casino that provides us the games. Now Micro gaming is probably the biggest game and software provider in the gambling world and Casino rewards is probably the biggest group
with a large no. of casinos under their name so I think this casino is a jackpot and you gotta try this one for sure.

I was glad that they had an instant play mode because very less casino from MG have instant play. They had a free play offer of 500 credits for one hour and that is strictly only for the new users. And it had been a very long time since I played on a casino from this portal so I decided to join this one. This casino has also won a lot of awards and think this is also one of the finest casinos in existence.
I signed up and got 500$ from the casino as part of the free play promotional offer. The first game that I played was the Gypsy queen and I was playing this game for the time. Started with bet of 3$ per spin and got nothing for a lot of time. Then got the lady with card thing and this one got me around 5$. Played this game for around 10 minutes and left this game with a loss of 35$ and my balance was now 460 something. Then played thunderstruck and this one had a lot of
action and managed to recover the money lost in Gypsy queen and also went up by 25$.

But after that I started betting 10$ per spin and it was a bad decision and I started losing money fast and then by the time my free play time was over I was only left with 90 something so I just quit
the casino.
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
Captain Cooks Casino is run by Microgaming software. I joined this casino a long time ago about 4 years ago and it was one of the first casinos I made an account in. Captain Cooks is one of the members of the big group of casinos called the Casino Rewards group. If you are a member in one of these casinos the amount of spam messages you will get will seem incredible.

That is my first association with a casino that belongs to this group. For these four years since I joined this casino I have gotten hundreds maybe even more than 1000 of those messages. My gmail inbox is literally overcrowded with those messages. From the few deposits I made in these casinos I made most of them in this casino. If I remember correctly I had two smaller withdrawals from 50 and 100 euros.
I got the impression that the documents verification process takes longer here than in most Microgaming casinos. The first time I asked for a withdrawal it was over 7 days until I got payed. The second time the process went faster and I was paid after 3 days. Waiting for a payout is always a hassle but what's most important is to get payed at the end. When it comes to support this casino has a solid live chat. I would say that it is not any different than the ones in most Microgaming casinos and the differences are minimal. Lately a lot of my friends complained that they can't open an account at the casinos from this group. If they contacted live chat support they would get an answer that this casino doesn’t accept players from my country. That is probably for new players because I have an active account in all of these casinos.


Captain Cooks isn't perfect but what's most important is that it is a safe casino. I recommend this casino.
swati 102 reviews
It was established in 1999 and licensed by Kahnawake. It provides both types of casino whether it is downloadable or instant play you can play it everywhere with any device of yours that is if you carry your android device you can play with it .

I played a variety of games here of video poker. As I love video poker games a lot. They are the best and I always played them and had done various bets there. some of them I played are named as jacks or better, multi hand power poker casino rewards group has made a very big and good name for themselves and has almost 30-35 casino registered under their name it provides the bonus of $ 500 as limited time free play in one hour. It is unbelievable bonus, every casino does not have a promotion offer like this for the new players to enjoy the games and have fun with. This is one of the best casinos given by the Casino rewards group and their is something about the support service from this casino group casinos because they are just too good and always make us feel very good about joining this casino whenever you get in touch with them .

They should work on their table games which are not that good if compared to the slots and loved Break the bank and Immortal romance game and every thing offered by Micro gaming software is just A class. Their tournments were not that good for me as I did not even get close to winning any of them. This casino is a one time play and if you win just withdraw and switch to another one I gave it a overall rating of 9/10 and in terms of software 9/10.
yapro 790 reviews
Captain cooks casino using Microgaming software, and a part of casino rewards group. This is very important to know, because this group of casinos have the rule which restrict to get two bonuses in a row at any of their brands. So this is important to make at least one real money deposit between bonuses, I am usually make just deposit 20$ and play table games, and this is good strategy, because usually I had withdrawal like 20-40, so generally I did not lose anything with such their rule. But it is really bad rule, because if someone will not read the rules, this player can lost his winnings, and this will be really painful.

Captain cooks casino has welcome offer which is free play bonus, I was able to get 50$ bonus for deposit of 20$, and if I am not so bad in math this is just 250% bonus. Of course I take this bonus and have some playtime on different games, but generally without any lucks, I can't say that it was really bad streak, because I had few features, but they just did not pay anything decent. But I had one withdrawal from this casino, I was just need to make real money deposit without bonus to get welcome SUB at another their brand, and with 30$ deposit I had sweet run on roulette, and then on blackjack, I won 200$, and funny thing that I played 50$ per hand on blackjack for something like 20 hands, and managed to win some money, because usually I just lost when playing this way. Withdrawal was paid in timely manner, like always with this group. I mean 48 hours in pending (reversable) period, but I was strong and did not cancel my withdrawal. After pending end, I get my money on Skrill.
Captain cooks casino has good welcome bonus, two days pending for withdrawals, and I rate it with 7 stars.
Captain cooks is a member of the big family of casinos “Casino Rewards Group” which I think has over 30 casinos. This is a safe group of casinos which will always pay you if you have cash outs but I still have some remarks when it comes to casinos from this group.

For instance the amount of spam that they send to my Gmail inbox is really incredible, and I’m also not very happy with their withdrawal process. A few days ago I had a small problem that I can’t really blame on the casino but I will share it with you.
I sometimes play on Microgaming slot tournaments and I played here on a tournament that is called €10K Sure Win Tournament with a fund prize of 10 000 euros. The maximum number of players in this tournament is 15 000 and it consists of several rounds after which half of the best ranking players go to the next round and every round lasts 7 days. When I got to the last round because I used the Rebuy option a few times I had a good score and ended the round among the top 10 with a win of 250 euros. But right after the tournament was over it said the tournament was canceled.
I couldn’t believe my eyes. I contacted their live support immediately and asked how the tournament can be canceled after one month of playing. The operator said that sometimes Microgaming cancels the tournament if there are not enough players or if a technical error occurs but I could rest assure that all of my money would be returned to me.
He also said he would send an inquiry to Microgaming and that in the next 24 hours I would get an email with all the details why the tournament was cancelled. I didn’t get an email from them but tomorrow when I logged on to my account all the money won from the tournament was on my casino account.
I don’t know what happened but I got payed at the end,
About a year ago, I made a deposit of $220 at Captain Cooks Casino. I played at the European roulette and reached almost $300, on the first day. A few days later, I came back to the lobby to play again and lost $70. My balance went back to my initial deposit amount. Then, I wisely (or not!?) decided to leave the roulette room and moved to Thunderstruck. I always have been attracted by this slot machine, I am a fan!

I lost everything and quit the casino. After 3 or 4 weeks, I returned to the casino lobby and deposited $700. I played during a week and won a very substantial amount, I’ve been paid in full! Since then, I’m still a regular player at Captain Cooks Casino and I am very satisfied by the quality of all its services. Captain Cooks Casino is probably one of the greatest sites to play! For those who want to play with no risk to their personal funds, there is a free play bonus of $500. Whatever you win in your first 60 minutes is yours to keep (up to $150). Many gamblers succeeded with this bonus and withdrew interesting amounts. One day (four months ago), it took me about 2 weeks to make a withdrawal at Captain Cooks Casino. I was not worried about the situation because I have complete confidence in Captain Cooks. A few times after this small incident, I discovered that it was the payment processor fault!

The customer service at Captain Cooks Casino has all the qualities required for excellence. They are very fast and take real good care of customers. At Captain Cooks Casino you can cash in fast all the time with all the care of their customer service. Absolutely one of the most honest places!
What should I add… a nice place to gamble, fast payouts and reliable service. What else?!
fueldrockets 11 reviews
Sucks! I cannot stand Casino rewards! AlI have done over there is lose! Last 5 Casino's reel riches, Vegas slot, Luxury slot, Casino share, Captains Cooks an 9 deposits have all been straight loss! Casino Lavida! Now there is a site! I been doing nothing but win over there, eveyrtime I deposit I wonder IF this is the one where I lose! And last Friday when I was having nothing but problems with casinovrewards! Casino Lavida Gave me free $50 Bonus just out of the blue for nothing!!
I registered at Captain Cooks because I get spam email that I can get 200% bonus in this casino if I join. I get such emails from casino rewards quite often, every day I think, so if you never play at Casino rewards casinos, I suggest you to use another email inbox, because you will get a lot of spam.

This is very bad for casinos, but I had good experience with this group, so I joined Captain Cooks without any doubts. I start with only 50$ deposit, because 200% bonus offer boost my money to 150$, and I can get a lot of fun with such amount, so no need deposit more. I prefer made many small deposits in different casino, than made one big deposit in one casino.
I start my trip in Captain Cooks casino with Hellboy slot, I watch movie, and I think I try all slots that movie I watch, I am sure you guys do such things too. With 0.9 bets I get supermode in around 80-100 spins( it activates absolutely random, so this is really fun to wait this supermode every spin). It does not pay me as I want, but at least it boost my money to 165$ and I happy leave this slot.

After it was Leagues of fortune slot, Monster slot I think, because if it will be hot, it can pay very big money from stacked wilds and free spins, which have nice x5 multiplier. I play this slot around two hours at 1-2$ bets, and finish my wagering with 200$.
One bad thing with Casino rewards group - pending period of 48 hours, so you should expect your money in 72 hours after requesting withdrawal.

That's all, now i will give some marks to Captain cooks casino:
Support: A
Games selection: B
Withdrawals: C
Promotions: A
cocopop3011 264 reviews
United Kingdom
Captain Cooks casino is yet another Microgaming casino which is part of the Casino Rewards Group. It's actually not one of the most popular casinos of the group, well not in my eyes anyway, but nevertheless it is still a pretty safe place to bet your money.

Since joining the Casino Rewards Group, many moons ago I was constantly being bombarded with Junk/Spam emails from them offering bonuses for their many partners. I recall one of the most popular emails I had was for this casino, although it took me a while to actually make my move here. I will warn you now, if you have yet to join a casino part of casino rewards, then this is definitely something you have to be prepared for, receiving spam emails. I probably receive at least 10 a day if not more, it doesn't both me so much because like I said they go straight to my junk email, but it can become annoying once in a while.

Anyway, Captain Cooks Casino offer you £500 no deposit free play, which for once I decided to take them up on, which I don't usually do. I didn't do very well on it at all and didn't proceed to the deposit when my time was up. It wasn't until a month or so later I decided to deposit, and I just done a straight deposit of £25, no bonus, no wagering. I played on their download, although they do have an instant flash version too. When you deposit and accept no bonus its either going to go one way or the other, you loose it all quick or you win and withdraw. Unfortunately for me it was the latter of the two lol, but its nothing what I didn't expect with Casino Rewards, I'm not the luckiest when it comes to these casinos. On saying that though, I'd have no reason not to return here again in the future. I just hit some sheer bad luck. When reviewing their live help, I have to say they are faultless, they are very helpful, knowledgable and trustworthy, when reviewing their slots, again they are faultless, supplying some of the finest Microgaming has to offer and when reviewing their terms and conditions, they are pretty much on the ball and are definitely about as fair as they come.

I think they definitely earn the right to be in Ask Gamblers top 50, whether or not they would make it to mine I don't know, but they by all means would never be in my worst casino list so for that reason I definitely give them a thumbs up for an all round good, safe casino.
samico58 21 reviews
As you read before , the message I received by mail to refund my deposit from Captain Cooks was not processed, read this: As such, the winnings have been voided and confiscated. As a sign of good faith, your deposit will be refunded.
Captain Cooks Casino- they blocked me to logg in and they did not refund my deposit.
samico58 21 reviews
Just got an e-mail from risk management avoiding paying as per them, I have multiple accounts, they will refund my deposit, again I warn players to play at Captain Cooks, my question is why they processed two withdrawals last week to my Neteller account if I have multiple accounts?
I'll tell you why, coz the winnings were too little, but now 500 dollars, as I aid before, if you lose that's fine with them, if you win, then the rules and conditions takes place. Here u can see the message:
Our systems have detected that multiple Casino accounts have been created using your PC, email address or personal details.
The Casinos terms and conditions do not permit more than one real account per household, personal computer or e-mail address. This is necessary in order to reduce the casino's exposure to online losses.
As such, the winnings have been voided and confiscated. As a sign of good faith, your deposit will be refunded.
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