24kt gold Casino is run by Playtech, it has all the usual games you would find on any normal Playtech casino and also has an instant play version. The reason i am writing this review is because of the financial losses i incurred here. I was offered a free £10 no deposit bonus and that was the reason for registering, was a good idea to offer me that coupon as it has brought 24kt gold a small profit from me.
After receiving the free sign up money, i played some slots and lost the money, fair enough you can't always win. But the next day i decided to have a nice long sleep as i had no work that day, my sleep was going nice and soundly until my phone started buzzing prominently. I picked up the phone, the person on the other side was from 24kt gold Casino. I mentioned how i was sleeping comfortably but they didn't give a toss, their main priority was to tell me how i could benefit from a 100% deposit bonus, i was beginning to hit rage mode. I hung up the phone (politely), made a coffee and decided to investigate this casino.
I was thinking, why would they call me up, they must have thousands of customers.
Does my name sound rich? I had money to spare and decided to take the plunge and put a £30 deposit into my account. I claimed the 100% bonus and started gambling my £60 balance on Top trumps world cup stars, a 15 line football themed slot game where the symbols are made up of footballing legends with the greatest footballer to date being the wildcard. This slot also has 2 bonus rounds, both consisting of free spins depending on which symbols land on the first and last reel. I lost my deposit and bonus after a short while playing £1.50 per spin.
The next day i got a phone call again from the same people, seems they must be thinking they found a right fool. They told me how i could claim a 2nd deposit bonus.
Correct me if i'm wrong here but is it not true that a casino shouldn't need to encourage you in such ways by contacting you like this? I have registered on hundreds of online casinos, never have they called me up in person to offer me a deal, much easier to send an email with their offers attached to the email. I ignored their offer and stayed away from the site for a few days. I received a phone call from them again (3 times now) and this time they caught me at a bad time, i told them very promptly to get stuffed and that i would deposit when and where i feel like.
This casino may have a great selection of games and easy to contact support (they respond to live chat within 1 minute) but this seems like a desperate for customers type of casino. Not my type. If you prefer to gamble without being pressured to take up on certain offers then this casino is not for you. I am yet to make a withdrawal and may never attempt to. Although if anyone does make a safe withdrawal i would appreciate a short message letting me know as it would be helpful in case i do decide to play here again.
Thanks for your time, i would give this site an overall rating of 5/10. They are hiding something me thinks.