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Crazy Spins Casino - Withdrawal and enquiries ignored

UNRESOLVED
JulieC Guernsey
Posted on July 11, 2015.

I requested a withdrawal on the 28th May. Spoke to online help and submitted my documents on the website and by email. Online help confirmed they had been received. No response, acknowledgment has been recevied. Have emailed the manager, the site several times but no response. The online help has been inactive for 2 weeks. I have tried morning, afternoon and evening. It is a substantial amount to me of £1500 and am really upset. I play on many sites and have never been ignored like this.

AskGamblers
Posted on July 11, 2015.

Dear @JulieC,
Any updates regarding your complaint?
Thank you.

JulieC Guernsey
Posted on July 13, 2015.

Hi just to let you know that I have not heard from Crazy Spins, they are no longer sending me their promotional e-mails and my issue is not resolved. I have tried to use their Live Chat and it is still not open.
Thanks for asking

Crazy Spins Casino complaints

  • 5 of 13 resolved
  • 4 days avg response
  • 1 week avg complaint life
  • 282 USD avg amount

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