Crazy Spins Casino - Withdrawal requested but not processed yet, no response from the casino

Hi, I have a problem with this site, I deposited 220£ and won 370£ and I made a withdraw. I have uploaded documents to the site and I don't know the status there. I have tried livechat, but they are not online, they are never online. I have tried for about 1 week and 2 days now. I have sent them several e-mails with no response. I have found the skype adress to the owner of the site, but he wont accept me. It seems like a huge scam site.
With this I hope the casino will respond now.

Dear Player,

Hope you doing well.

On behalf Crazy Spins Casino please accept our apology.

As Crazy Spins is in phase of transition, that's why our support and accounts team is inactive. Transition period we will complete over this weekend and we will be up and running from starting of next week.

I assure you, your withdrawal will be processed in starting of next week. I will also like to tell you new rules and new bonus structure will be more player friendly.

Once again please accept our apologies.

We look forward to seeing you play on Crazy spins.

Regards,
Team Crazy spins

I have sendt your site 5-10 E-mails about this matter. Why wont you answer them? As soon i put an conplaint out here it took you about 12 houers to reply. And your site is under transition has notting to do with withdraw. You can fix my withdraw today if you want it. I really do not trust you in this matter. I can see that you have more complaints about this here. Im not the first one who have set up an complaint against your support,inactivity and withdraw. It looks like your site is an HUGE scam site. Prove me that i'm wrong wrong here!

Dear @hurricanez,

Any update regarding your complaint? Thank you.

No, there is no update here. the casino wont respond to anyting. So I guess I have to send an complaint to their licence provider. To other players out there. STAY AWAY from this site!