I have played in this casino on 05/05/2020 and won £4971, made withdraw and I am still waiting for them to process this withdraw, all my documents are approved and their terms and conditions state that they will process withdraw within few days of it being requested. Please process my withdraw as soon as possible.
AskGamblers
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
I did resolve this problem but only after contacting Betting Adjudication Service. Very poor communication from casino. This case can now be closed.
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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