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Sloty Casino - Waiting for withdrawal for 22 days


Complaint Info

Disputed casino

Sloty Casino


£ 1000

Johnc1985 United Kingdom
Posted on September 26, 2022

I've deposited 450 pounds into this casino and won up to 7000,

I've tried to withdraw 1000 so far but I'm having trouble with that waiting over the expected 21-day waiting time at 22 days now.

I've seen all the complaints against this website is there anything I can do? What should I do even just to get my money back .. total scammers

Posted on September 27, 2022

Dear JOHNC1985,

We are sorry to hear that you are experiencing issues with our casino.

Kindly note that unfortunately we could not locate your account with the details provided on AskGamblers, we kindly advise for you to provide us with the email address and date of birth you used to register your account with.

Thank you.

Kind Regards,

Sloty Casino

Posted on September 30, 2022

Dear @Johnc1985,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the requested information has already been sent to the Sloty Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.