Unresolved
Unresolved
GummyPlay Casino - Casino won't pay at all
I have repeatedly tried to get my redemption approved. They denied my first withdrawal within 24 hours, then left my next attempt in limbo forever. ...
Unresolved
$6,000
Unresolved
Sportzino Casino - Complaint regarding account lockout and withheld winnings
I am filing this complaint regarding Sportzino’s handling of my verified account and the funds I won fairly through their platform.I initially ...
Unresolved
$50
Unresolved
Casino Click - No paying out and block players
Not paying redemptions and only giving delaying responses. They say the expedite claim but nothing happens. Redemption for Gift Card of $50 submitted ...
Unresolved
$5,000
Unresolved
DingDingDing Casino - Refuses to pay me for my winnings
On 1/31/25, I won 5,000sc ($5,000) on DingDingDing (DDD) and submitted my redemption request in the amount of $5,000. That same day, I received an ...
Rejected
₦3,000,000
Rejected
BCGame.us Casino - My deposit is not credited into my account and suddenly temporarily suspend my account
I registered with bcgame and I have been trading fine but on May 3rd, 2025 at around 1.20am, I made a deposit of 3million naira which was debited from ...
Resolved
$180
Resolved
The Money Factory Casino - Help because they are silente
Been waiting since 5/10/25 with no updates from support. They keep telling me they will update me if anything comes up. All they do is give me the ...
Unresolved
$300
Unresolved
Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved
I’m hoping someone can help me. I redeemed 6 days ago for 300$ with hopes it would be approved and in my account in 24 hrs or less as all my ...
Unresolved
$12,000
Unresolved
Pulsz Casino - Restricted my account won't pay
I have been trying to redeem my sweep cash for seven days. Every time I message customer service, they send me the same message over and over again ...
Unresolved
$800
Unresolved
High 5 Casino - High five casino closed my account during redemption of winnings
My account was closed after trying to redeem about $800 worth of winnings. Everything was done correctly. I entered in my information and social ...
Unresolved
$400
Unresolved
WOW Vegas Casino - No Response on Tickets 644637 647033 for 5 Days 400 Pending in Account
I’ve been experiencing an issue with WowVegas regarding my account verification. I submitted my identity verification request, and after five days, ...
Unresolved
$10
Unresolved
Casino Click - Never Received Gift Card
I redeemed a gift card for $10 on Casino.Click on April 28th and it says it was supposed to take no longer than 3 business days to go through Prizeout ...
Unresolved
$1,000
Unresolved
Pulsz Casino - Blocked my account after uploading Green Card
They have ghosted me with no explanation. They were more than happy to take my deposits and when I go today to redeem, I provide my green card and ...
Unresolved
Unresolved
High 5 Casino - High 5 verification issue
I have been playing on high 5 for some time now. I won a significant amount of money this time and though it says my account is fully verified they ...
Resolved
$5,103
Resolved
Crown Coins Casino - Crown Coins Casino Redemption still in progress after a week with no response
I'm a relatively new player with a fully verified account on CCC. I have fully verified my account and received 3 redemptions around $100 without any ...
Unresolved
$200
Unresolved
DingDingDing Casino - It has been over a month still waiting on redemption
On March 23rd I made a redemption of $200 and received an email saying that I would get a phone call within 48 hours to verify my identity. Or I could ...
Resolved
$2,400
Resolved
Pulsz Casino - No one contacting me back
Hello I’m hopping I can get some help this has happened to me before on this site and this time it’s taking over two weeks for me to even get a ...
Resolved
$500
Resolved
High 5 Casino - Lack of Customer Support
I usually had a good experience with High 5 Casino and think they are one of the better casinos out there... Until you have an issue or need support. ...
Unresolved
$450
Unresolved
The Money Factory Casino - No response No payout and it has been 12 days
I have had a redemption pending for 12 business days. I’ve spoke to live support 10 times and emailed 6 times with no response. I’ve done ...
Unresolved
$1,550
Unresolved
DingDingDing Casino - Waiting since February 23rd
The redemption # is (170243), and my ID # is 1591309
Unresolved
$500
Unresolved
DingDingDing Casino - Never received payout
My player id #1857378. my account info, my identity and banking information has all been verified. I received my redemption verification email on 3/27 ...
Unresolved
$212
Unresolved
WOW Vegas Casino - I have emailed them and submitted a complaint on there website and still nothing
Been stuck in verification mode for 6 days and no response I have emailed them and submitted a complaint on there website and still nothing. I have ...
Unresolved
$130
Unresolved
DingDingDing - Stopped offering sc and customer service vanished
I had $130 pending cashout and I was one of the last people to speak with customer service before they shut thier phones off. They tried to ensure me ...
Unresolved
$1,200
Unresolved
DingDingDing Casino - I have not received my redemption
It’s been over a month and I haven’t received my redemption. I’ve emailed several times only to get a bot to respond saying support team is ...
Resolved
$9,000
Resolved
Pulsz Casino - Locked account after verifying myself and trying to redeem 9k winning
I opened an account under my email and started playing slots. After winning 9k and trying to redeem it by submitting verifications. It started that I ...
Unresolved
$50
Unresolved
Chanced Casino - Unresponsive to the account issue
Make a $50 deposit on 3/30/25. Account immediately locked and could no longer place any bets. Chat support suggested I clear cache and some other ...
Unresolved
$3,000
Unresolved
Mega Bonanza Casino - They hadn’t verified my account
I can’t believe it, but after spending almost $2,000, I finally won something. I redeemed $500 of my winnings; I know it's not much, but that’s ...
Resolved
$40
Resolved
Legendz Casino - Promo credit denied after being told I was eligible
On April 3rd, I received an email offering a limited cashback promo. The offer stated that: If I suffered a net loss of 40SC, I would receive a 20SC ...
Unresolved
$4,152
Unresolved
The Money Factory Casino - Two redemptions delay
I'm starting to believe that all three online casinos don't actually pay out. This is the third redemption I have not received. The first two, Ding ...