Unresolved
$600
Unresolved
Sportzino Casino - I have been waiting 10 days for a redemption from Sportzino
I won 200 SC on Sportzino on Oct 30th. It sat for 5 days in "processing" so I opened a ticket. "Arya" responded and said it was because of new game ...
Unresolved
$2,500
Unresolved
High 5 Casino - Missing redemptions and account closure
My username on High 5 is jhagy.I have been playing on high five without issues for about one year. On or around October 15, 2024, I bought two $1000 ...
Unresolved
$350
Unresolved
Pulsz Casino - Declined payment redemption 350 USD
I won $100 on 10/31 and submitted a redemption claim form. I also won $250 on November 1 and submitted a redemption claim form. I got an email from ...
Unresolved
$200
Unresolved
High 5 Casino - They closed my account
I've had my account for awhile, it's been verified with photo Id through their verification process, just recently on the 28th of October I won 200$ ...
Unresolved
$400
Unresolved
WOW Vegas Casino - Verification has taken 1 month or more with multiple email attempts to verify
I have tried to redeem $400 SC but my account still isn’t verified after over a month of sending in documents. I’ve sent my ID, my bank statement ...
Unresolved
Unresolved
WOW Vegas Casino - Continous Fail Verification
I continue to fail my verification, this is the third time now, last tried today. Due to this, I cannot redeem my balance. I uploaded bank statements ...
Unresolved
$978
Unresolved
WOW Vegas Casino - Verification problems could not be verified
Hi my name is Levon, I made an account and won big and wanted to cash out the same day. During verification process I successfully did the live ...
Resolved
$1,000
Resolved
Mega Bonanza Casino - Poor Redemption Process
I have been trying to redeem a win for almost 2 weeks. There is no phone customer service, only chat and email. Several different agents have given me ...
Unresolved
$233,000
Unresolved
Pulsz Casino - Won over 200000 then locked out after redemption request
I won $233,000 this past Saturday. They sent me an email congratulating me on my big win, asked me if they could send me a bottle of champagne and one ...
Unresolved
Unresolved
Crown Coins Casino - Bonus game frozen
Bought a package for $80 which included a mini game bonus but game froze mid play and never rebooted. Contacted support they stated the issue would be ...
Unresolved
$500
Unresolved
Pulsz Casino - As soon as I verified to redeem they kicked me out my account and locked it
I am just so sick that this company has done this. They don’t mind taking my money but as soon as I tried to verify to redeem they kicked me out my ...
Unresolved
$500
Unresolved
WOW Vegas Casino - Account locked after submitting redemption
Submitted a $500 redemption request. Next day when trying to log in say account is locked contact support for details. I previously had communication ...
Unresolved
$2,000
Unresolved
NoLimitCoins Casino - My first two redemption requests for 1000 dollars never went through
My first redemption game session with no limit coins I accrued and redeemed three transactions of $1000 and one transaction of $352. My second ...
Unresolved
$6,710
Unresolved
WOW Vegas Casino - Block account with 6710
Hello. Please accept my complaint and respond! Otherwise, I will sue you as well as this lying casino that did not give me $6710 and blocked my ...
Unresolved
$172
Unresolved
WOW Vegas Casino - Verification failure and I can’t play any more games, as I have an error message every time I try
I went through the verification process, they kept saying that the proof of address was invalid and stated they needed a PDF..I sent a downloadable ...
Unresolved
$300
Unresolved
High 5 Casino - Will not payout winnings
I won a little bit of money from this casino and have redeemed several times and fully verified my account but for some reason, they will not push it ...
Unresolved
$600
Unresolved
Pulsz Casino - Casino has not paid my money
I requested a few cash outs over the past month. On 09/19 i submitted one for $600. It did not hit my account in the expected time frame.Whenever i ...
Unresolved
$1,300
Unresolved
Mega Bonanza Casino - My account is verified, but now my account is restricted
I won 1300 on September 21st.My account is verified, I sent in bank info just in case. They don't ask you bank info when verifying bout now my account ...
Unresolved
$490
Unresolved
Pulsz Casino - Pulsz redemptions pending for days
I’ve played on Pulsz for some time now and never had any problems. I’ve redeemed before in the past and it would take one day maybe two at most ...
Unresolved
Unresolved
DingDingDing Casino - Wont Pay me my winnings
I am writing to formally complain about the delay in processing my redemption request. I redeemed my winnings on 9/10/2024 and it has now been over 10 ...
Unresolved
$415
Unresolved
RealPrize Casino - Requested permanent account closure
According to RealPrize policies, requesting a permanent account closure, results in account being closed and it cannot be reactivated.Therefore, I ...
Resolved
$588
Resolved
Pulsz Casino - Still not paying out my winnings
On 9/5/24 I deposited $19.99 two times to Pulsz.com to purchase Sweeps Coins to be used on their casino website. After playing for a while I won $588 ...
Unresolved
Unresolved
WOW Vegas Casino - Redemption verification failed and then all of sudden all errors on games
Went through the verification process so I can redeem but going in circle with them. When asked to upload a file, tells me file not accepted so I ...
Unresolved
$123
Unresolved
Jackpota Casino - Redemption or refund 123
I have been waiting 3 weeks for my redeption to be approved. My account has already been verified. They asked me to send in the cards I used, which I ...
Unresolved
Unresolved
WOW Vegas Casino- Account has not been verified in over a month
I submitted an account verification 26 days ago but my account still hasn't been verified yet. I made multiple help request tickets/emails to support ...
Unresolved
$2,500
Unresolved
WOW Vegas Casino - Unable to Redeem
I am unable to redeem over 2.5k. I have never had any issues with Wowvegas until now where I have a large amount of money in my account. When trying ...
Unresolved
$500
Unresolved
WOW Vegas Casino - Won 5000 cant verify
After several attempts attempts at redeem, every document I sent gets denied. All documents have all the info required in including dates and ...
Unresolved
$10
Unresolved
Pulsz Casino - Never Received 10 Dollar Gift Card
On August 12th, 2024 I redeemed 3 different gift cards on PULSZ Casino and got all gift cards except one which was a Xbox Gift Card through prize out ...