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Page 2 – Player Reviews for Zet Casino

Zet Casino
Welcome Bonus

100% up to 1000 NZD + 200 Free Spins + 1 Bonus Crab, Welcome Bonus

Our Rating CasinoRank
5.1/10
CasinoRank
Player Rating 45 reviews
5.1/10
45 reviews
Complaint Response 42 complaints
2 days avg. 42 complaints

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Player Rating
5.1/10 ● 45 reviews

Top Reviews From Our Players

I only like this casino because have lots of game and deposits very fast.
This casino very funny not need lots of time to lose always fast.
Hungarian support girls very helpfull and best support.

Support always lie and always NEXT deposit
Bonus free spins never activated, always write suppoort say NEXT deposit

I never win this casino i depisit many times never get my balance +

If I try to closed my account support give me bonus and want stay again fast lose.

English support very bad.

I like the variety of games. This casino is easy to navigate around in and I've had some small wins. It has almost all of my favorite games. Chat is polite.

Some bonuses are trouble to get. I just opt to not use them. It's really bad since I like it using bonuses for my betting. but that's about it. The casino is really good to stay.

Inactive user
2/10

Lots of games, beautiful interface and easy to use, lots of bonuses for every single deposit without game restrictions and very good and friendly chat and email support

They do everything to avoid processing withdrawals. This is literally thé worst casino to cash out money. I used hundreds of online casinos and I can guarantee this one is a living hell to withdraw. The Finance department is worthless and they lie and don't follow their own schedule. It takes weeks or months of daily e-mails and harassing live chat to get one withdrawal! And the withdrawal limit for New users is 500€ even if you deposit 10k. To withdrawal, 10k would take 1 year!!!

Inactive user
1/10

Nice amount of games and good support.
Don't want to comment everything else but need to write something.
Be careful and find yourself site that will pay you in time and not some ZetCasino that will pay you who knows when..you'll get winnings when forget about it probably.

Asked for withdrawal on Saturday, they told me that financial service working only Monday to Friday 10:00-18:00 and that they need 3 days for processing, now is Thursday (4. working day) and still not a word of them, when contact support on live chat it's like I'm getting copy/paste answer every time.
Now they are telling me that my withdrawal will be paid on 13.9. Do that would be 10 days after I asked for withdrawal. 10 days!!
Here they are claiming that pending period is 24 hours and I will wait for 10 days.
Which online casino taking 10 days to pay your winning???
Catastrophic!!

Good amount of games and lots of providers. Nice bonuses for loyalty. Friendly and fast chat support, they helped me to figure out all the problems and were qualified.

Thank you for a finally helpful support. My cashout was processed after solving some issues pretty fast. What else positive? Casino website is working flawless on my iphone.

Maybe there could be more live games, but in general games choice is very good. Withdrawals limit per day could be a bit bigger maybe, at least till 1000eur.

Recently signed up with these guys and I must say pretty good so far. Helpful support team, good bonuses. Nice and quick game response. What else can you ask for :)

Good casino with clear and concise support. The choice of games at crazy fox is good and the site is good and practical, also when using your smartphone with no lagging at all.

What I like about this casino is the free-flowing convenience of it all and payouts are breezy. The name of the casino itself is what had me at hello cheers.

Dislikes none so far. When I do find anything that I am uncomfortable with I will let it be known for future players and gambling enthusiasts around the globe... cheers :)

I find this online casino very easy to use, and I like seeing the newsfeed on the left handside showing other people's wins. They have a great selection of providers, and I've been having great luck here too!

Not a bad range of bonuses, I was able to find the one for myself and the conditions of getting them are also fine. The interface is nice, so I found everything quite comfortable.

I didn't like this lack of providers, I was not able to find my favorite game, so I had to play others. Not really fast withdrawal, I guess 2 days are more than enough.

This casino offers great bonuses, I had a glitch on my first bonus but they provided another bonus as well. Although I wasn't happening with the glitch, I felt the casino went above and beyond to provide support for a replacement bonus. The game selection is quite good and they have a really generous rewards program. And they keep their word, the withdrawal was fast and efficient, which I really appreciate this.

It was a systematic issue with my first bonus and resolved extremely well. So far the makings of a really good casino. I hope they continue on the path that they are on, they have good customer service as well.

There are many bonuses and special offers here, they try to attract new gamblers as they opened no so long ago. You can get a 100% bonus for your first deposit, but you must use all the bonus money before transferring your money back to the e-wallet. You get weekly free spins if you gamble regularly, I usually play card games, but sometimes I play slot machines and I can’t see any difference between usual and free spins, they are totally legit imho. The dealers in card games aren’t bots, you can earn some money here. There is also a partnership program, if someone uses your link to register, you will get a percentage from his deposits. And you only need an e-mail to register here.

How easy it is to use and how many different choices you have. Great fun. Different withdrawal options. When it allows withdrawal to visa it happens in 1-2 banking days.
An ordinary casino with a standard set of bonuses. Nothing special. Staff are friendly, polite, and helpful.
Has promotions.
I like a lot of things: a great interface that is not overloaded, great bonuses for both deposits and for nothing (which is especially nice).

The bad reviews here is not same as high ratings.
I played the casino games and wanted live games. I tried some games because they have lots of new names of providers, I like that.

The verification period was awfully long. I have something against casinos who ask for too much personal information and processes them in a long time. It is stressful plus talking to live chat does not help

Hey VERGEOFDEATH, We are happy that you liked our selection of games. As far as personal information is concerned, there is a good reason for us to make thorough checks - security is paramount and we are not willing to make compromises with it. We understand that there is a fine line between security and optimal player journey and we are doing our best to get it right. Note that verification is done once and things are much simpler and hassle-free after that. Kind regards, ZetCasino

user avatar

Avoid this casino. There is cashbacks on VIP level 3 but when you deposit within a week (monday to sunday) you need to remind to ask separately this cashback on next monday. This doesnt comes automatically and you need to ask this separately from support / live chat.

And if you forgot this, you dont get nothing.

Please aware this and all of this casinos sister sites.

Hey SAMITUOH, A manual, requested-by-player or an automated cashback is a business and technology choice each casino needs to make. One of the reasons for our generous bonus offers and loyalty programme is the fact that our processes have allowed us to limit bonus abuse, and thus commit a larger bonus/loyalty budget to our regular players. We are truly sorry that you feel that way about our casino but if this is your only concern, please be aware our processes are what they are for the good of the huge majority of our players. ZetCasino

user avatar

I like the visual feel of the black and yellow website. There are many ways to deposit and withdraw. There are basic bonuses. Chat service works (tested many times unfortunately...)

They are very slow at paying out your winnings. I was repeatedly asked for documents, some even twice by accident. Every time I responded to their demands it took another two to three days to process that particular step. It has been 13 days now since my withdrawal and I still haven't received all of my money, which I had to withdraw in separate parts because the limits are so small. Will not be coming back to them.

Hey LEPAUS, We are sorry that you feel that way - can we do something to bring you back? As mentioned above to another reviewer, thorough checks are necessary as security is paramount for us. We understand that such detailed checks may be frustrating at times but we are an established casino with strict rules which we aim to follow. As for the small withdrawal limits - we have different withdrawal limits for different VIP levels and even personalized ones which can get very high. Kind regards, ZetCasino

user avatar
Inactive user
3/10

The graphic design on the site looks nice & appealing. I can't say anything more about it, because I never got the play the games, despite my effort. The design looks modern & nice.

I deposited 100 euros via "Quick deposit", successfully. After that, I was asked to put in my personal information. No problem. I put them in; but I just couldn't fill my date of birth to the respective windows on the pop up window. They just didn't react. Also tried it with my phone, with no success. I had to explain the problem to at least 3 different people on the chat, on 2 days, every time starting from scratch, and they made me clear history and try this and that multiple times. First time when I inquired this was at night; the chat person wasn't really even trying to help at that point, just making me wait on the chat. I think I spent/worked at least like 2 hours total, just to make it work and to get access to my money, or to get it back. Finally I was just begging them to return my money via Trustly. Which they finally did. It was totally not worth it. Good thing is, that I at least got back the 100 euros, so I give the 3 stars for that.

Hey, We apologize that we haven't responded more promptly to this comment. Note that this was a technical glitch that was quickly resolved and you shouldn't experience this anymore. Kind regards, ZetCasino

user avatar

This casino looks great, many variety of games slot and live casino. They have slots from almost all providers, easy to deposit money, bonus I do not know

I look at zet casino details and it says 24 hours wait on ewallet. I talked with chat and he explained that it took up to 3 days on e wallet. Further he explained that 24 hours is 3 days, mmm, another thing is max withdrawals at 500 euros per day, is shameless

Nothing exceptional. The Casino has a classic variety of games slot and live casino. There are many ways to deposit and withdraw. The bonuses are interesting.

Time to withdraw shameless, I wait a withdraw from 8 days (not yet completed). The daily withdrawal is really low even with the VIP level. The VIP level is slow to reach and quickly lost. The site is quite slow and it is difficult to play from a smartphone.

The live chat while still available does not solve the problems. Most of the time you lose time by contacting them. In my profile I have not found where to set the daily deposit limits or timeout periods.

I am not sure why they are on a 9 rating with Superb status, maybe something happening that I don't know? Because of my experience there is no way Zet casino could have that rating. There is no signup bonus, no freebies, no nothing deposit you deposit a lot. I think the only thing that’s great is there slot selection.

I joined Zet casino sometime last year after hunting a good deposit offer. I saw they offered 100% with 200 free spins. Minimum deposit is 20 euro which was cool and e-wallet deposit made it claimable. I am not impressed by the fact that they do not give you a currency option, as they force euro currency and me depositing here suffer the fees. The bonus sounded good, but the wagering that comes with it, is high.

The have slots from all providers, Netent, Play N Go, Push Gaming, BGaming, Pragmatic play etc. You just name it and its there. However, do not get excited when you claim a bonus as you will be surprised of the number of slots that fall under the restricted umbrella.

Live chat seems to be 24 hours or let say there were always there when you I needed them, late at night or during the day. I know this as I needed to claim 20 spins per day in Eastern Goddess or Gods Temple, which are horrible slots, so do not let this fool you. Live chat is up to scratch and good though.

I have not completed verification, but they do not have these ridiculous selfie request. However, I would still encourage you to read the terms carefully as they reserve the right to request a transaction history of the last 3 – 6 months of your account to check for top-ups when making deposits using e-wallets.

The withdrawal limits per transactions and per 24 hours for the first 2 VIP levels are 500 euro, which is insanely low if you ask me and I would never be able to put up with that. VIP level 3 is 800 euro, VIP level 4 is 1000 euro and the highest VIP level which is level 5 only give you the right to withdraw maximum 1500 euro from your money. Seriously? What the .... Very bad.

The range of games is excellent and the layout is user friendly, however, in my opinion that would be all that was satisfactory, .....
However there wasn't A long wait for the customer service team

The time it took for me to have my deposit credited to account was appalling, 4 months is far too long to wait to play, the customer service team are rude and incompetent,

Inactive user
1/10

The truth I was coming from here because I trust askgamblers and I was seeing good rate and reviews here.
The chat they answer even with small knowledge because all time they should take manager opinion

First problem and the big one is that I register as every player and I try to play my favorite game Moon Princess but the problems beginning in every 30 or 40 spin error message and game close with the spin wining. I open it and come from beginning and nothing about last spin is despear.
Tel I get the bonus and the sane error message comes and I was thinking is not possible that its take it. But the reality that over 11 days now no body even say nothing about that bonus.
In second day I was asking them we solve this friendly or I will review them Casino they was trying with promise I get my bonus... they dont keep them promise because good will they separated in 2 times and also some free spin in good will they calculated as my bonus welcome.
I wish new players read my message and understand thats what they wait them here. The same games stucks here I open them in 4 other Casino nooo errors or nothings. Only here

They have got alot and WILD amount of slots, The Chat support are one of the best that I have ever dealt with to be honest, Deposit and bonuses went really smooth for me. Withdraw was pretty fast I was impressed.
One of the best casinos I played at so far

The payment goes throw quickly. And in my account in a day or two. I like overall design. Response from the casino is quick and they find always a good solution.

24 h service, although usually they can't help much and they simply send you to finance department.
Good website design.

Extremely low payout limits, which was even lower in my case where they didn't explain me why ( I guess I won too much). I won around 5 K euro, where I only withdrawn less than a half of it because they were executing only 2 withdrawal/ week with a limit less than 250 EURO per transaction. Not bad casino for super mega low amount players, read other comments ... They try to extend withdrawal process as long as they can simply counting you loose your money what most people do although we are all gamblers. I played on dozens of online casinos but this happened to me for the first time. My personal advice, stay away from all casinos that belongs to the owner of those.

This casino, is most likely great for low stake players.

I made the mistake, of trusting the Withdrawal limits mentioned here on AG. BIG mistake. I deposit 3-4 times for a total of €1100. On the last deposit I make a small hit and increase balance to €3000. I take a gamble (that's what gamblers do) and decide to give it a go with €20 bets on Bonanza. It turns out well, and a bonus game later, I am up to €24.000 balance. I might as well withdraw some of that, and thought €10.000 would be just fine. I am met with a €500 withdrawal limit per day / €6000 per month.. The VIP point system is broken, and only increases on new deposits, not on wagering (I at least could not move up 1 category, from wagering 20.000€), so withdrawal limit of €500 per day, €6000 per month was fixed.. Casino did not offer any withdrawal schedule (I asked), and was not interested in taking a cut of winnings and in turn let me withdraw at least 10.000 at once (i offered). I set up 3 withdrawals over next 3 days of €500 each, and gave up. Blew the balance on €1000 a hand blackjack and closed my account again. Stay clear of this casino and others in same network, if you play anything higher than €0.20 bet-size.

Amazing Casino!
-Support is great
- Offers are very tempting
- Rewards are great

Good service client
Fast payout 24 hours
Many games and slot

Low limite withdrawal........
Wagering bonus.....

Terrible online casino .
Mice games, but after deposit 1000€ of euros, impossible to have 1 cashout processed.
Every step they’re making is to delay verification of your account . And when it’s g they take every opportunity not to pay. VIP doesn’t mean anything.
If you want to play as a loyal player and deposit a lot of money be sure you can never win any money back ... and for sure not win any money

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