AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. We had a pleasant experience here. There is a good mix of games and providers, and you’ll be able to enjoy numerous bonus offers and active promotions.
We were able to navigate seamlessly through the menus, and live chat is easy to locate.
- Fast withdrawals
- No payment fees
- Live chat feature available 24/7
- Limited responsible gambling tools
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Wintopia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Wintopia Casino
Wintopia Casino is an online casino that supports a wide range of games from industry-known software providers and upcoming studios.
You can register via AskGamblers, and you’ll have access to a quick deposit option. We’ll talk more about payments below in our expert casino review.
Once you’re a member at the casino, you’ll have the chance to become a VIP and work your way through numerous levels based on your activity and wagering. You’ll enjoy exclusive perks such as the best casino offers, cashback, faster withdrawals and more.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Wintopia Casino
The casino supports a wide range of payment options for your deposits and withdrawals, and there are no payment fees. The minimum deposit and withdrawal is 20 EUR.
You will be required to verify your identity before you can withdraw, and your documents can be sent by email. The verification process can take up to 24 hours, and the processing team works from 09:00 - 18:00 (GMT+3).
You can withdraw up to 2,000 EUR per transaction, up to 2,000 EUR per day, up to 5,000 EUR per week or up to 10,000 EUR per month.
All withdrawal requests are reviewed on a daily basis, 9.00-18.00 (GMT+3), and processed within 24 hours after a successful identity and account verification. You may also be eligible for faster withdrawals depending on your VIP status.
Games at Wintopia Casino
The casino is home to a mix of games, including the latest online slots. There is a good selection of gaming providers to choose from, which can be listed in the games lobby so you can select your favourites and see how many are available in your country. If you want to find your favourite slots, you can use the search engine.
You can enjoy a selection of progressive jackpot games, or if you’re from an eligible country, you can try the Bonus Buy titles.
As well as slots, there is a selection of casino table games, including some of the casinos' in-house games. So you’ll be able to bet as you wish. Or you can jump to the live casino and join the live dealers with a range of rooms that are fully interactive. They’ll be open during different intervals of the day, and you’ll be able to find tables that have betting limits to match your budget.
Wintopia Casino Casinos Commitment to Responsible Gambling
The casino supports responsible gambling and has a trained support team should you need help. If you feel like you need to take a break, you can set a cooling-off limit by emailing the casino. The casino also listed that advice can be obtained from external organisations, including GamCare, although no further information has been provided, which is something we’d like to see improved in the future.
Customer Support at Wintopia Casino
Whenever you need help, you can contact the casino, and the fastest option is through live chat which is available 24/7.
There is no chatbot, so you will be transferred to a customer service agent when they are available within minimum queuing time. We had a pleasant experience with live chat and have no concerns.
If you want help outside of live chat, you can email the casino, although we are unsure of their response timeframes.
There is a separate email address for when you need to provide verification documents, which can be found in the Support section.
Complaints
Read the complaints other players have left for Wintopia Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Johnston33, Thank you for taking the time to share your positive feedback. We're thrilled to hear that you are enjoying our service and we for sure look forward to providing you with more fantastic experiences in the future.If you would like to share with us any of your ideas for a better promotion and we will try our best. Kind regards, WintopiaTeaM!
It’s good, can’t complain, sometimes the games shut off but that's alright. Besides that I really like the sportbet section because it very good with the cashout.
Sometimes the games just shut off for no reason at all. Some games you can build up the bonus and they won’t credit you the progress for a long time. Live chat isn’t available always, pretty weird but okay.
Dear kj42r, Thank you for taking the time to share your feedback with us. We are grateful to hear that you are enjoying our casino. Wintopia is thrilled to see players enjoying their time with us and hope to keep you happy with our services. Kind Regards, WintopiaTeam!
Has good promotions and bonuses. This is a reliable casino with great service. Various types of withdrawals and deposits. I have a good level of confidence in this casino In fast support and various forms of withdrawal. The bonuses are always great. Large variety of great games to enjoy.
Dear Rozpierdalacz, Thank you for taking the time to share your feedback with us. We are delighted to hear that you're having a great time and enjoying our top notch customer service. Kind Regards, WintopiaTeam!
A good casino, a variety of providers and slots, a good selection of bonuses, responsive support. The casino deserves trust, I advise everyone. Easy registration, great welcome bonuses, lots of offers. Lots of good games. A good deposit method.
Dear Witko, Thank you for taking the time to share your feedback with us. We are delighted to hear that you're having a great time and enjoying our top notch customer service. Kind Regards, WintopiaTeam!
So far it's a good gaming platform. It's blocked in some countries but for me it's not a big issue. The selection of games is nice, it runs well both on mobile devices and desktop. The customer support is nice but (in dislikes)
The support is a bit slow, and the sound of the support chat is very annoying, otherwise I don't have many complaints, just one time that a deposit took a bit to enter but no big deal.
Dear andrei228, We're happy to see that you are enjoying our services and thank you for taking the time to share your feedback. Your satisfaction is our goal, and we're here for more great experiences ahead! Kind Regards, WintopiaTeam!
There have never been any problems with the game or the withdrawal of winnings. Support often helped in incomprehensible moments for me at any time of the day and quickly resolved all contentious issues. The range of providers is fully consistent with my preferences. For all the time of my game, I did not find any serious shortcomings in this casino. Cool Casino!! 🤩🎰
Dear NeNiMi, Thank you for taking the time to share your feedback. We are grateful to hear that you are enjoying our casino and the variety of slots that we provide. Wintopia is thrilled to see players enjoying their time with us and hope to keep you happy with our services. Kind Regards, WintopiaTeam!
This is really cool newschool casino where you Can forget about trouble in the outside world. Just sit down relax and Play some interesting games. On this platform there are a lot of new games and ALSO old ones so there will be something for you too. Always the best bonuses, promotions, and just good stuff going on here. Personal ALSO is Next level, very positive and friendly. There is always fun when you Play some cool game. I can't say anything bad about Wintopia. Go check BY yourself because it's worth it. I played in a lot of casinos but Wintopia is something special and incredible. If you are searching for a good place to Play,its Wintopia
Dear Sancho123, Thank you for taking the time to share your positive feedback. We're thrilled to hear that you are enjoying our service and we for sure look forward to providing you with more fantastic experiences in the future. Kind regards, WintopiaTeaM!
The casino is great, they have many payment methods, hassle-free withdrawals, high-level support as well as many different games and providers. RTP is really good for a casino and contrary to opinion, you can win anything there. One of the best casinos in my opinion.:)
Dear Lepzig, Thank you for taking the time to share your positive feedback. We're thrilled to hear that you are enjoying our service and we for sure look forward to providing you with more fantastic experiences in the future. Kind regards, WintopiaTeaM!
There have never been any problems with the game or the withdrawal of winnings. Support often helped in incomprehensible moments for me at any time of the day and quickly resolved all contentious issues. The range of providers is fully consistent with my preferences. For all the time of my game, I did not find any serious shortcomings in this casino.
Dear Sanoy We greatly appreciate your positive feedback and recommendation! We're committed to delivering an easy registration process, generous bonuses, and exceptional customer support to all our players. Thank you for choosing us! WintopiaTeaM!
I love everything about this casino. A large selection of various games, many interesting providers, and periodic tournaments with interesting prizes. They can send a personal promo, for a deposit and no deposit. My account was quickly verified. But what I like the most is that the winnings are quickly withdrawn.
Dear Pomidora, Thank you for taking the time to share your feedback with us. We are delighted to hear that you're having a great time and enjoying our top notch customer service. Kind Regards, WintopiaTeam!
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
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This casino has a good layout and provides great bonuses. The customer service is 24/7 and they are thorough in the support they provide. This casino has a wide range of game providers also.
My only negative review I could give is that this casino is not promoted as much as it should be. It would also benefit from making it easier for customers to navigate the casino and sport site but that is all.