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Page 29 – Player Reviews for Windetta Casino

Windetta Casino
Welcome Bonus

100% up to €500, 1st Deposit Bonus

Our Rating CasinoRank
8.5/10
CasinoRank
Player Rating 825 reviews
9.7/10
825 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints

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Player Rating
9.7/10 ● 825 reviews

Top Reviews From Our Players

In my experience, Windetta casino is trustworthy online casino operator with great customer support. Never had any problem while playing/withdrawing. Withdrawal requests are processed as stated in terms and conditions, most likely it will be processed sooner rather than later. They have a huge amount of games and wide choice of slot providers. And maybe the best part of Windetta casino is possibility to play every game in fullscreen mode (while playing on computer).

Only one thing bothers me, and that is not having ability to play a lot of games while you have active bonus offer. I am a fan of Pragmatic play provider, but while wagering bonus I cannot play half of the games inside Pragmatic play.

Dear DonKoza, Thank you for such a positive review of our casino. Our team is very glad to hear that you have enjoyed to our casino. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected] We are always happy to help you.

user avatar

A totally honest and decent casino my experience there was unforgettable. I always play there when I have time.
Windetta can deliver the best of slots experience, I enjoy play there a lot.
All things in windetta are going as is should be - deposits withdraws.. All the slots are enjoyable to play. I recommend all players to play there and have Windetta as one of the main casino sites

Actually there isn't negatives things in a good site, only a few.. All the basic things are working very good. Only negative I found is sometimes the games are taking too long to fill the bar, and also as player you can't always have access to daily bonuses.

Dear SIATA, Thank you for sharing your experience playing at our casino. Our team is very glad to hear that you have enjoyed our casino. We make every effort to ensure that our players feel comfortable and pleasant playing in our casino, as well as to increase the list of bonuses available to players. We are looking forward to seeing you again! Please, if you have any questions or difficulties, please contact us via live chat 24/7 or email [email protected]. We are always happy to help you.

user avatar

The website boasts a modern and attractive design, coupled with outstanding bonuses that not only meet favorable turnover requirements but also make for a genuinely commendable casino experience. It stands out as the swiftest online casino in terms of reviewing verification documents.

Securing withdrawals appears to be an arduous task, as customer service either remains unresponsive or employs tactics to avoid or delay the process. An aspect that occasionally troubles me is the necessity to repeatedly prompt the agents about the bonuses associated with my recent deposit.

Dear HelenJericho, Thank you for sharing your gaming experience at our casino. Thank you for such an objective and positive review of our casino. We are trying to increase the list of bonus offers. We would like to inform you that the financial department is trying to process all withdrawal requests as quickly as possible and strictly follows the established rules. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected]. We are always happy to help you.

user avatar
Inactive user
1/10

Nice and simple design, big variations of providers, good selection of bonuses and a fast live chat.
Good system with earning coins that you can buy bonuses or money for.

Sadly they removed the last good provider for swedish players (PlayNGo) so now the site is useless, 90% of the slots blocked.

I have a withdrawal of 350 euro that still has not been processed because they ask for documents that doesn't exists and have to be created by Curve who issued the virtual Mastercard.

Can take weeks but these guys don't accept any other proof. Treat players like criminals.

The financial team works office hours only so things take time at this casino, with hundreds of alternatives there is no reason you deposit your money here.

Dear JayJayD, Thank you for sharing your gaming experience at our casino. We would like to inform you that the financial department is trying to process all withdrawal requests as quickly as possible and strictly follows the established rules. Verification is a standard procedure prescribed in the rules of our project. All documents are requested in accordance with the rules of our project, non-existent documents are never requested from customers of our casino. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected]. We are always happy to help you.

user avatar

The design of the site is very contemporary and appealing, the bonuses are really good, also from the turnover conditions and in itself actually a good casino, I must say, as it is...

I was able to deposit at Windetta (€25 cash to code) and the money was unfortunately gone, but I had a bonus and I converted it and then wanted to withdraw €480 and it was confirmed with green writing. After 7 days I wanted to log in because the money was not on the account and suddenly it was blocked, I wrote to customer service and they said an email should be sent to customer service, I did that 7 times and sometime after 2 weeks I received an email saying that I was blocked at a partner casino, but it was from a completely different casino group, they have not even refunded me the €25 I deposited....I was blocked in 3 from 6 Casinos from the casino group Alimaniere Sociedad de Responsabilidad Ltd, What would have happened if I had deposited in the 3 remaining casinos and won something? Would they have banned me again and taken my money? If they take player protection seriously and I'm supposedly banned, I couldn't have signed up at the 3 remaining casinos….

Dear tiza0609, Thank you for sharing your gaming experience at our casino. Your account has been closed after a check of your account. The check showed that you had previously closed your account due to gambling addiction at our casino partners. For this reason, your account has been closed and your winnings canceled due to the fact that you bypassed the system of blocking registration and violated the rules of our casino. A letter with the detailed reasons for account closing was sent to your email address which you had provided during registration. Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected]. We are always happy to help you.

user avatar

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