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Windetta Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 824 reviews
9.7/10
824 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Home to well known providers
  • 24/7 live chat
  • No deposit fees
What we don’t like
  • Low maximum withdrawal limits per transaction
  • No withdrawals after 18:00 GMT+3
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Windetta Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://windetta.com
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Finnish, Polish, Portuguese, Italian, Norwegian, Greek, Spanish
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
VIP Program

General Information about Windetta Casino

Windetta Casino is an online casino, fully licensed by the Government of Curacao. And, when it comes to your online data, the casino has you covered with the use of SSL encryption. 

The casino supports multiple languages which can be selected from the home page and is available across all devices. So if you prefer mobile casino sites, you’re in luck. The casino is fully compatible on the latest smartphones or tablets, or straight through your web browsers. 

One thing we liked about the casino is their Achievements and Missions feature where you can earn additional casino bonuses and rewards. There's also a Shop where you can get Golden Roses in exchange for bonus money. More information regarding the casino is available below, in our expert casino review.

StallCation

Complaints

Read the complaints other players have left for Windetta Casino. Learn more about complaints.

Show all complaints
Account block and unfair token restrictions
Dear AskGamblers Team,

I am reaching out to request your assistance regarding an issue with Windetta Casino.

I would like to address the following issue: my account has been locked by Windetta Casino. The site has its own token, called the WIND token, and I had $13,696 worth of it. After they set the daily withdrawal limit from $1,000 to $0, I wrote to them requesting that the withdrawal limit be reset, as I had also purchased tokens with my own money. They referred to "Subject to paragraph 18.3 of Terms & Conditions, Windetta reserves the right to limit the withdrawal of tokens based on the user’s activity history. You can find the Terms that refer to the Trueplay widget in section 18 of the Terms & Conditions." However, this was only added to the Terms & Conditions afterward. They did not provide any further explanation, and after that, they locked my account. I feel completely scammed and believe that they locked my account to prevent me from withdrawing my $13,696 worth of WIND tokens, as I have not violated any rules. I did not receive any response to my email requesting detailed information as to why I was banned from the site. The email address I used to register to the site is: [email protected]

I kindly ask for your help in resolving this matter. Specifically, I request:

1. Unban my account so I can access it again.
2. Full reimbursement for my remaining tokens at the agreed value of 0.004 USD per token, or the reinstatement of my previous withdrawal limits.

Thank you for your prompt attention to this matter.

Best regards,
baboooo
staus Resolved
$13696
Account closed while still holding 3000NZD of funds in a pending withdrawal
My account was closed due to having an account previously closed at their sister casino IceBet.
I signed up for an account at Windetta with absolutely no knowledge I had excluded from one of their other casinos.
I signed up with the exact same information (name, phone number, address) but signed up under a different email (no this was not done on purpose. I have multiple emails I use)
I was completely unaware that IceBet was their sister site, as this information is not made available on their website to my knowledge.
They allowed me to sign up with the same name and phone number previously used on their sister site.
They allowed me to make multiple deposits and play for a reasonable period of time.
They allowed me to verify myself. I had submitted my drivers license, proof of address, proof of payment and all documents were accepted and I was verified for withdrawals. (I can not show this as I can no longer access my account)
They allowed me to continue to deposit and play after verifying my documents knowing who I was.
It wasn't until I made a withdrawal request after multiple deposits that they have decided to close my account and notify me why.

I had $3000 in withdrawal requests and have deposited what I can only assume is an amount close to that.
I find this malicious as there was no indication that they had a sister site upon signing up, and they let me play and deposit after my identity was verified, knowing full well who I am. It's only when I requested money out that they took action.

I would like to request my winnings to be paid out. I am more than happy to have my account to stay closed. I just think I'm owed my winnings of $3000NZD via BTC payout.
staus Resolved

Complaint Statistics

Resolved 11
Avg. Amount $ 2,695
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
9.7/10 824 reviews

Top reviews from our players

I am from India. I love to play slots. In Windetta all slots are genuine. I play many times all slots are user-friendly and profitable. As a gambler if you want to win just play once in Windetta. Don't believe me just play, you will realize its purity.

One of my favorite casino, after depositing I get every Friday no deposit free spins...many bonuses are every day to reach. Many deposit options are there...

Only one thing is there what is bad in my eyes...i wanted cash out but after verification, got the message that my game history would be sent to an operator to check and it would be 7-14 days till I get an answer...

I really enjoy playing at this casino because of all the transparency and support provided. The team is active, vacancies are not stuck and they flow in a pleasant way. Furthermore, all bonuses are attractive and the conversion to Brazilian reais occurs correctly and without harming users. Another interesting point is the way they care about users in South America, providing the best experience and gameplay for everyone.

Windetta Casino offers an impressive array of games and top-notch customer support, with representatives readily available to assist players. The user-friendly interface adds to the overall positive experience. However, there's a significant drawback in the lengthy withdrawal process. Despite the casino's many strengths, the delayed withdrawal times can tarnish the overall enjoyment. Streamlining this aspect would greatly enhance the casino's appeal and reputation.

Best casino ever, with huge bonuses, very quick withdrawals, fast deposits, and daily offers. I suggest Windetta to everyone. You can have also your personal manager.

Great online casino boasting over 7,500 online games including slot machines, roulette, blackjack, and more, achievements, tournaments, and quick support. thumbsup x2!! Worth a visit.

Great selection of games and customer service is quick to respond to issues. I enjoy the promotions that Windetta provides. I love the quick payouts at Windetta. It's secure and easy to withdraw not many requirements.

I have found nothing to dislike as of yet. It could use a spin a wheel that is free to spin. I dislike the fact that I have not played here as much as I should.

If you like the best gaming site shouse Windetta casino its the best very good games and
Fast Withrawals its my favorite casino so do what I do and start winning.

Simple clean, fast GUI, good bonuses I intend to take full advantage of these this time, thebmake a wish foundation says I'm not allowed ro request a big win ?? ? But I can make a wish??? Not sure what the word count is but in summary Clean, Fast, Bonuses aren't bad, hopefully, I'll get to post a review about a huge win yipeee.

Not enough free stuff, the name I have a superstition regarding the name which seems negative to me winDETTA, change it to WinBetta that's a lot friendlier

Windetta is simple and very good casino, where can play, fast deposit so i like play there. The pages look like good and very simple to me i can't say nothing more because i don't know what to sayyyyyyyyyyy

Windetta's dont have pages in language Finnish so only thing i dislike are that But nothing else what i don't like i cant say because there aren't nothing else than that i can't say more sorryyyyyyyyyyy

Great casino. I highly recommend playing here. Awesome games to choose from. The customer support is right on point with addition to the bonuses and promotions that they provide.

At the moment I cannot think of anything that I dislike about this casino, but when and if I do come across something that I dislike I will be sure to share it with you's.

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