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Windetta Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 824 reviews
9.7/10
824 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints
What we like
  • Home to well known providers
  • 24/7 live chat
  • No deposit fees
What we don’t like
  • Low maximum withdrawal limits per transaction
  • No withdrawals after 18:00 GMT+3
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Windetta Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://windetta.com
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Finnish, Polish, Portuguese, Italian, Norwegian, Greek, Spanish
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
VIP Program

General Information about Windetta Casino

Windetta Casino is an online casino, fully licensed by the Government of Curacao. And, when it comes to your online data, the casino has you covered with the use of SSL encryption. 

The casino supports multiple languages which can be selected from the home page and is available across all devices. So if you prefer mobile casino sites, you’re in luck. The casino is fully compatible on the latest smartphones or tablets, or straight through your web browsers. 

One thing we liked about the casino is their Achievements and Missions feature where you can earn additional casino bonuses and rewards. There's also a Shop where you can get Golden Roses in exchange for bonus money. More information regarding the casino is available below, in our expert casino review.

StallCation

Complaints

Read the complaints other players have left for Windetta Casino. Learn more about complaints.

Show all complaints
Account block and unfair token restrictions
Dear AskGamblers Team,

I am reaching out to request your assistance regarding an issue with Windetta Casino.

I would like to address the following issue: my account has been locked by Windetta Casino. The site has its own token, called the WIND token, and I had $13,696 worth of it. After they set the daily withdrawal limit from $1,000 to $0, I wrote to them requesting that the withdrawal limit be reset, as I had also purchased tokens with my own money. They referred to "Subject to paragraph 18.3 of Terms & Conditions, Windetta reserves the right to limit the withdrawal of tokens based on the user’s activity history. You can find the Terms that refer to the Trueplay widget in section 18 of the Terms & Conditions." However, this was only added to the Terms & Conditions afterward. They did not provide any further explanation, and after that, they locked my account. I feel completely scammed and believe that they locked my account to prevent me from withdrawing my $13,696 worth of WIND tokens, as I have not violated any rules. I did not receive any response to my email requesting detailed information as to why I was banned from the site. The email address I used to register to the site is: [email protected]

I kindly ask for your help in resolving this matter. Specifically, I request:

1. Unban my account so I can access it again.
2. Full reimbursement for my remaining tokens at the agreed value of 0.004 USD per token, or the reinstatement of my previous withdrawal limits.

Thank you for your prompt attention to this matter.

Best regards,
baboooo
staus Resolved
$13696
Account closed while still holding 3000NZD of funds in a pending withdrawal
My account was closed due to having an account previously closed at their sister casino IceBet.
I signed up for an account at Windetta with absolutely no knowledge I had excluded from one of their other casinos.
I signed up with the exact same information (name, phone number, address) but signed up under a different email (no this was not done on purpose. I have multiple emails I use)
I was completely unaware that IceBet was their sister site, as this information is not made available on their website to my knowledge.
They allowed me to sign up with the same name and phone number previously used on their sister site.
They allowed me to make multiple deposits and play for a reasonable period of time.
They allowed me to verify myself. I had submitted my drivers license, proof of address, proof of payment and all documents were accepted and I was verified for withdrawals. (I can not show this as I can no longer access my account)
They allowed me to continue to deposit and play after verifying my documents knowing who I was.
It wasn't until I made a withdrawal request after multiple deposits that they have decided to close my account and notify me why.

I had $3000 in withdrawal requests and have deposited what I can only assume is an amount close to that.
I find this malicious as there was no indication that they had a sister site upon signing up, and they let me play and deposit after my identity was verified, knowing full well who I am. It's only when I requested money out that they took action.

I would like to request my winnings to be paid out. I am more than happy to have my account to stay closed. I just think I'm owed my winnings of $3000NZD via BTC payout.
staus Resolved

Complaint Statistics

Resolved 11
Avg. Amount $ 2,695
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
9.7/10 824 reviews

Top reviews from our players

The casino are full equipped
You can find different type of games and live games i like as well the way its created the site and most important is the courtesy of the support

Actually i doesnt dislike anything about the casino windetta because it is fully functional and well done, love this casino i think i will prefer if the minimum deposit was 10€ and not 20€, just this

There are very good bonus and freestone, and the cashout is also fast. Support friendly and even helpful. Also a lot of games you find at this casino.

A well-designed website with a mafia-like atmosphere, reminiscent of the movie "The Godfather". Good selection of games. A very nice and interesting casino.

A very nice, clear website and very easy to use. a lot of cool, interesting bonuses. I'm just starting my adventure with it, but it makes a really good impression. I hope it stays that way.

I Like the overlay of this Casino Website, it makes fun to Play and it has very great Bonuses for any player with great payment Options, it also hast very good service managers who are very Kind and Patient, they are also incredible fast

It is very difficult to find Slots where it is possible to Play with Bonus Money, the Bonus offers needs high payments and have very difficult conditions to complete. It is also good for Players who can afford high payments in Casinos, the service Management is only available in English language

My experience with is Windetta non-other like any other casino game I have played. Excellent variety of games and fast very responsive customer service who help solve any issue I may have. I would recommend this site to any player out there

All website looks good, easy menu, games sortyment🎰🎰🎰Bignames of missions, bonuses what I got were gived me a reason for come back and receive a newsletter

That doesn’t means what I dislike, but I would like to more freespins bonuses. Idea for groups playing Or maybe banditgroups(bandas) can be fun and interesting and for free maybe 🤔

I like choice of games and nice RTP. Also since I'm from Germany I like the that we get multiple deposit and withdrawal options. Bonuses are often and generous.

A very excellent casino with very strong and fast support, various games and providers, various deposit and withdrawal methods, and useful, which covers every taste. I recommend this excellent casino to all my friends. I am really grateful to the professional team of the casino. Windetta

Windetta is very cool and I love the bonus program with the Bonus Token. They have a lot of Anbieter from slots!
The live Chat is also every time very friendly

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