Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Wild Tokyo Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Wild Tokyo Casino

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 22 reviews
6.5/10
22 reviews
Complaint Response 9 complaints
1 day avg. 9 complaints

AskGamblers Quick Overview

Broad choice of games and swift withdrawals are what makes Wild Tokyo stand out.

What we like
  • Home to leading software companies
  • Live chat is open 24/7
  • Mobile friendly games
  • 256-bit SSL encryption
What we don’t like
  • Few video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild Tokyo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wildtokyo.com/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, German, Polish, Greek, Finnish, Norwegian, Italian, Danish, Czech
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino

General Information About Wild Tokyo Casino

Wild Tokyo Casino is an online casino with a broad and diverse portfolio. Partnering with more than 120 software providers, it offers not only a large selection of games but also gamification features designed to enhance the playing experience.

Registration is quick, and language settings can easily be adjusted in the side menu. The site also runs smoothly on mobile devices.

The casino supports a rewards system where gameplay earns you coins, which can later be exchanged in the casino shop for free spins or cash.

There’s also a loyalty program based on point collection, which you earn exclusively by playing slots. Rewards include higher monthly withdrawal limits and increased cashback percentages. Advancing to higher levels unlocks extra Free Spins and even a personal account manager.

While the bonus selection is diverse, featuring daily and weekly offers, it does come with relatively high wagering requirements.

For more details on what this platform has to offer, check out the full casino review below.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Wild Tokyo Casino. Learn more about complaints.

Show all complaints
Wild Tokyo Casino - Delayed withdrawal and not responding my Emails

Dear Askgamblers

The reason I am writing here is because on two occasions I found myself in a situation where cashouts took way too long. The first occasion was in November when I won 2500 € (I got one withdrawal out 500€, then it took so long I gambled the rest away) and now the second occasion which is currently in January. I managed to win so that I have a balance of €6500 (2024-01-16)

I have three pending withdrawals of €500 (2 x 2024-01-16 and 2024-01-18), with a time difference of 8 seconds on two of the withdrawals. One withdrawal has succeeded (2024-01-18).

When I wrote to the chat and asked how long the other withdrawals would take, they just replied that they use a queue system and as soon as my withdrawals are at the top they will be processed. I wonder how a time difference of 13 and 8 seconds respectively can take a week without ending up at the top of the queue system. The times I have emailed and asked about my withdrawals, they only replied that I will receive an email when they are processed (2023-11-24). I have also requested a schedule for my withdrawals so I know when they will be processed (I wrote 2024-01-18 and 2024-01-22). But now they no longer respond to my emails.

I have read their withdrawal rules as they emailed them to me in November (11/24/2023) but I can't understand how it can take so long to withdraw my winnings. I want to get my money out and I would like to know when it will be processed.

Kind regards, Jonas

staus Resolved
€6000

Complaint Statistics

Resolved 9
Avg. Amount $ 5,319
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
6.5/10 22 reviews

Top reviews from our players

I found this casino after spotting a bonus on social media. They hand out free spins pretty often, which is awesome! So far, I've scored bonuses on my first three deposits. Signing up was a breeze, and verification was done in no time. I'm really impressed with the variety of live games since those are my favorites. Loving this casino so far!

Dear AlessMo32, Thank you for your fantastic review! We're thrilled to hear that you're enjoying our bonuses and free spins—it's our way of making sure our players have the best experience possible. It’s also great to know that you found the signup and verification process smooth and hassle-free. Our live games selection is something we take pride in, so we're glad you're loving it! If you ever need anything or have any suggestions, don’t hesitate to reach out. We value your feedback and look forward to delivering more top-notch gaming entertainment for you! Best regards, Wild Tokyo Casino Representative.

user avatar

The variety of providers and games at this casino is truly impressive. The support service is always helpful and responsive, ensuring a smooth experience!! I was able to withdraw €1000 quickly, and the verification process was straightforward. It required submitting standard documents, but everything was processed efficiently, and I encountered no delays.

Dear Felix7585, Thank you for your wonderful review! We're delighted to hear that you’re impressed with the variety of games and providers available at our casino. It’s great to know that our support team provided you with a smooth and responsive experience. We strive to make withdrawals and verification as seamless as possible, so we’re glad everything was processed efficiently for you. If you ever need any assistance, feel free to contact us 24/7 via Live Chat or email at [email protected]. We appreciate your feedback and look forward to continuing to provide you with top-quality gaming entertainment! Best regards, Wild Tokyo Casino Representative.

user avatar

Low withdrawal limits, support never answers in live chat. RTP lowed, section named HOT is more like COLD, but absolutely not HOT. Poor slots collection.

Dear Junktromad, We appreciate your feedback and are sorry to hear about your experience. We strive to provide a fair and enjoyable gaming environment, and your concerns are important to us. Regarding withdrawal limits, we continuously review our policies to ensure they align with industry standards and player convenience. If you encountered any issues, please reach out to our support team—we’re committed to improving response times and service quality. And we would like to remind you, that according to our Terms and Conditions: There is a limit of 3 simultaneous withdrawal requests. The maximum withdrawal limits per transaction / in 24 hours/ month are determined as follows: - per transaction: 500 EUR; - in 24 hours: 500 EUR; - per month: 15000 EUR. This information can be found on our Website, following the link: https://wildtokyo20.com/en/bonus-terms Our game selection is regularly updated, and we aim to offer a diverse range of slots. RTP rates are determined by providers, but we ensure transparency and fairness in all games. The "HOT" section is dynamically updated based on recent gameplay trends, but we understand your frustration and will review how we present this information. We’d love the opportunity to improve your experience. Please contact us at [email protected], so we can address your concerns directly. Best regards, Wild Tokyo Casino Representative.

user avatar

It has most of the popular games i like to play. The bonus is similar to other casinos. Customer chat servers answer fast, and I thought they answered nicely.

To things I am not so happy about. It's not possible to have a deposit limit. So you can deposit as much as you want. The other is withdraw. It's not mor that 500 euro a time. I did winn around 5000 euro. After 3 and an half weeks a have only been payd 1000 euro. 500 every Wednesday. I asked why it takes so long time. They answered than I agreed to that I terms and conditions. After that they use loner time to pay.
I am not sure if this is an serious casino. Others casinos a day or two on withdraw.

Dear Shesh, Thank you for sharing your detailed feedback about your experience with our casino. We’re glad to hear you enjoy the variety of games we offer and had a positive experience with our customer chat service. Your satisfaction is very important to us, and we truly appreciate your kind words about those aspects. Moving forward, your feedback about deposit limits is invaluable, and we understand the importance of providing tools to support responsible gaming. While this feature is currently under development, our team is actively exploring ways to enhance our platform. Last but not least, Wild Tokyo understands that the withdrawal limits and timeframes can be frustrating, especially when you’ve had a significant win. Please note that currently, our system works on a queue basis. Once you place a withdrawal request, it enters the queue and will be processed in turn, so the winnings can be equally paid to each of our customers. If you have any further questions or require assistance, please don’t hesitate to reach out to us directly at [email protected] or our Live-Chat which is available 24/7. Best regards, Wild Tokyo Casino Representative.

user avatar

In the beginning I was very happy because I got very good bonuses. The casino webpage has good design and good feeling. And have many games to play.

But I just keep getting an automated message for my answers and my documents are not authorised, so of course it is not possible to withdraw. Someone reassured me that there are people who actually got money in their accounts.

Dear Levikee1, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your time at our casino and appreciated the bonuses and game selection provided. We understand your concerns about the withdrawal process. Please, bear in mind that before processing withdrawal requests, your account needs to pass the verification procedure for security reasons. Our financial department had sent several emails outlining the specific documents needed to complete this process. Additionally, we noticed that there were withdrawal requests made, however, they were cancelled on your end. Moreover, it was revealed that you have chosen to install the "take a break" feature, therefore, during this period, we are unable to make any changes or process verification requests until the freezing period ends. In case you have any questions, do not hesitate to reach out to our dedicated support team. Best regards, Wild Tokyo Casino Representative

user avatar

Withdrawal 0-24 hours ewallet does not apply. Payouts are made 1-2 times a week. In general, it is a very good casino apart from the fact that payouts are delayed.

Dear Riko1989, Thank you for sharing your experience that you had in our casino. We apologize for the inconvenience, and thank you for your patience. We would like to notify you that all financial procedures are reviewed in due course. Therefore, cancellation of your withdrawal request can lead to your payout to be postponed. Please note, that some withdrawals request have been cancelled by you, thus influenced it withdrawal process. In reference to the circumstances, WildTokyo has the right to determine its own payment and withdrawal terms for each procedure, which may differ depending on the withdrawal method, account status, and other possible factors affecting the withdrawal process. Your next withdrawal requests will be processed by our Financial Department during their working hours and in an orderly fashion. Keep in mind that you can always check the status of your withdrawal in the History tab. In case you have any questions, or you would like to get our exclusive bonuses, do not hesitate to contact us via Live Chat or e-mail. [email protected] Best regards, Wild Tokyo Casino.

user avatar
Inactive user
1/10

At first, I thought This was a great casino. Good looking website, seems like an honest casino. They are quick and helpful in the chat, if you want to play and make deposit. They are glad to help you.

But when you have problem, they ignore you. Have tried to reach this casino for one month. They ignore the emails. The chat support doesn't even know where they work. I was talking to them about my addiction and how sad I was for getting ignored by email. The girl in the chat doesn't ask me for details or account. Then she started to talk about a casino I never heard about. Rollingslots. She told me to send them email and send me info about them. I had to inform her that this was not Rollingslots, This is wildtokyo. So if you wondering why you don't get locked or not been protected. It's because the support you talk to not even know who You are or where they Work.

Dear User, Thank you for sharing your experience. We sincerely apologize for the frustration you’ve encountered while trying to reach our support team. Your concerns, especially regarding responsible gaming and self-exclusion, are extremely important to us, and we deeply regret that you felt ignored during such a critical moment. We take responsible gaming very seriously, and any request related to self-exclusion should be handled promptly and with care. We are reviewing this situation internally to ensure that our support agents provide accurate information and proper assistance at all times. Please reach out to our team at [email protected] with your account details, and we will prioritize resolving your issue immediately. Your well-being is important to us, and we are committed to making things right. We truly appreciate your feedback, as it helps us improve our service, and we hope to regain your trust. Best regards, The Wild Tokyo Support Team

user avatar

Let’s just say it’s just a casino to play. Lots of games! 3000 each. The bonus is not dizzying when both but 100% / 100e and the recycling rate is 45x, but nonsticky is a small plus. I would say that at a bundle deposit at least go take the bonus away if you don’t otherwise enjoy the casino.

Dear nontoper88, Thank you for sharing your thoughts! We’re glad to hear that you appreciate our wide selection of games—offering such games titles ensures there’s something for everyone to enjoy. We understand that bonus terms, such as wagering requirements, play an important role in the overall experience. While our 100% bonus with a 50x wagering requirement is designed to provide a fair balance between rewards and playability, we appreciate your feedback and will take it into consideration for future promotions. If you ever have any questions or suggestions, our support team is always here to help. We hope you continue to enjoy your time at our casino and wish you the best of luck! Best regards, The Wild Tokyo Casino Team

user avatar

Everything so far in this casino is good, the games, providers, and the wagering are good...the support team is nice too and easy to talk to...so to all casino player's why don't you try this one, maybe our luck is here?🌝

i change my mind...the casino is good but the support specially the guy named Nick is verry rude, hes not nice...anyway thank you for the 10fs that you gave to me...

Dear Archie17, Thank you for your opinion, we appreciate your honesty. Our Team is working every day on making the experience at the top of your customers' expectation. Thus, we apologize that you have formed such an impression towards our casino. Please address in chat, and we will be glad to make this situation more pleasant for you with a bonus. Thank you one more time for your feedback, Wild Tokyo team is wishing you all the best! In case you have any questions, or you would like to get our exclusive bonuses, do not hesitate to contact us via Live Chat or e-mail. [email protected]

user avatar

Game selection is the only thing good on this site. They have lots of choices of games but that about all good I can say some of the top gaming brands

Unlike every other gaming site online u cannot post a limit, they have no responsible gaming options at all, I requested a limit twice and was told they are still working on it. I am sorry but they are clearly setting people up to fail. Also the promotions are terrible u spend and spend and get no loyalty at all for the amount u spend. Please beware people I've never seen a casino quite like this one before. It should be mandatory for all casinos to have gaming limits for players so u can stay within them. Gambling is an addiction and they are preying on the weak. What other reason can they provide for not having these responsible gaming options?

Dear miranda.armstrong.71, Thank you for sharing your honest feedback. We’re glad to hear that you appreciate our game selection and the variety of top gaming brands available. We sincerely regret that your experience with responsible gaming options did not meet your expectations. Player safety and responsible gambling are priorities for us, and we acknowledge that having clear and accessible limit-setting tools is essential. While we are actively working on improving these features, we understand that this should be a standard offering. We truly appreciate your patience and feedback, as it helps us prioritize necessary improvements. Regarding promotions and loyalty rewards, we aim to create a fair and rewarding system for all players. However, we recognize that expectations may vary, and we’ll certainly take your input into account as we continue refining our offers. If you would like further assistance regarding limits or loyalty benefits, please reach out to our support team at [email protected]. We genuinely value your concerns and want to make your experience better. Best regards, The Wild Tokyo Casino Team

user avatar

Wild Tokyo Casino News

Read all news about Wild Tokyo Casino, check for updates and stay tuned for exclusive bonuses.

Treat Yourself to 6 Casino Bonuses at Pretzelmania
Promotion Treat Yourself to 6 Casino Bonuses at Pretzelmania

There’s some magic in eating pretzels during the rainy days of early autumn. Whether you prefer soft or crusty, salted or sweet, warm pastry is super-delicious and there’s no arguing about it.From 19 September to 6 October, you can pick up to 6 online casino bonuses and enjoy our Pretzelmania!Tasty Pretzels, Tastier DealsIf you like pretzels (we haven’t met anyone who can say ‘no’ to them), you’ll love what we’ve prepared for you. Let’s get Pretzelmania underway!We’ve partnered with 6 online casinos that provided tasty deals for our AskGamblers members. Feel free to compare the offers and pick your favourites. Register to your favourite casino, make a deposit and enjoy your Free Spins.From 19 September to 6 October, it’s raining pretzels and bonus deals on AskGamblers!Each offer is unique, just like each pretzel, so make sure to savour ‘em.Mmmm…Enjoy!There’s not much else we can tell you. You know the dates, so join our Pretzelmania and treat yourself with the best deals out there.Good luck.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play