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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

New games. Fast withdrawal. Friendly VIP Staff!!

When I need something quick, the chat support answers right away. The most important part is the promotions, the daily cashback, weekly cashback and monthly bonus!!!

Hi there, Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the fresh game options, quick withdrawals, and the support from our VIP team. It’s also great to know that our chat support has been responsive when you’ve needed assistance. We’re glad the promotions, including daily and weekly cashback, are adding value to your experience. If there’s ever anything more we can do, don’t hesitate to reach out! Sincerely, The Wild.io Team

user avatar

Ease of deposits and quick withdrawals. Customer service is quick if you have questions. They have all the games I like to play. Website is easy to navigate

Hi Ronelake, Thank you for taking the time to share your experience! We’re really glad to hear that you’re enjoying the smooth deposit and withdrawal process, our game selection, and the support from our team. It’s always great to know the platform feels easy to use and fun to navigate. If there’s ever anything we can do to make your time with us even better, feel free to reach out. Wishing you a great time at Wild.io! Best regards, The Wild.io Team

user avatar

I love their free spin opportunities. For as little as $20 you can get like 100 free spins. Great value. Best casino there is, offering an amazing welcome bonus of like 150% of your first deposit and an abundant amount of free spins inclusive of the 1.5x deposit match.

Hi Kylecrwfrd, Thank you so much for your awesome review! We’re thrilled to hear you’ve been enjoying the free spin offers and welcome bonus—it’s great to know you’re getting solid value from your gameplay. We’re always working to make our promotions as rewarding and fun as possible, so it’s fantastic to hear it’s making a difference. If you ever have suggestions or questions, we’re just a message away. Enjoy the spins and good luck at the tables! Best regards, The Wild.io Team

user avatar

I love that it's a great casino with fast withdrawal service. Also that you can go from slots to live casino really quick... I never played there but it looks fun...

That it ain't on person cause I do love all the slot machines and the help when it is needed... cause it's just soo much better in person but when you busy with kids wild.io is the place to be...

Hello Toppenish, Thank you so much for your kind words and for taking the time to share your thoughts! We’re thrilled to hear you’re enjoying the fast withdrawals, the smooth transition between slots and live casino, and the support from our team. We understand how busy life can get, so we’re happy to be one of your choices for entertainment when you’re looking to unwind responsibly. Looking forward to having you back anytime! Best regards, The Wild.io Team

user avatar

Thousands of slots and games with jackpot features. A lot of them I win a lot on and the bonuses does not have a max cash out which is also great, frequent promotions and bonuses

Hello Msmaniire, Thank you for your fantastic review! We’re happy to hear you’re enjoying the wide selection of games, especially the jackpots and promotions. It’s great to know the no max cashout bonus feature and regular promos are adding value to your experience. We truly appreciate your support and love having you as part of the Wild.io community. If there’s ever anything you’d like to see added or improved, we’re always here to listen. Best regards, The Wild.io Team

user avatar

Almost instant pay & wide selection of games. Live support is always available and helpful. Bonuses and free spins are always available via chat just ask

Honestly the VIP player scale has been changed several times and that’s been a bit frustrating specially because I was way higher before and now it’s much more grinding to reach the next level

Hello Ellie77, Thank you so much for your kind words and for taking the time to share your thoughts with us. We’re thrilled to hear you’ve been enjoying the fast withdrawals, game variety, and helpful support. We do understand your frustration regarding the changes to the VIP level system. Our goal is always to keep things fair and rewarding, but we know adjustments can be tough, especially for long-time players. Your feedback is appreciated and will be shared with the team. If there’s ever anything we can do to improve your experience, don’t hesitate to reach out. Warm regards, The Wild.io Team

user avatar

The sign up bonus is great. There are plenty of games to choose from. Customer support is easy to reach and cashing out is quick and easy. It's been a great experience so far. We will see how it goes. I do recommend giving them a try. Having a casino you can trust with your money is hard to find, for that reason alone I will continue playing with them.

Hello Chrissy84, Thank you for the lovely review! We’re really happy to hear you’ve had a great experience so far and that you feel confident in trusting us. That kind of feedback means a lot to our entire team. We hope the good times continue, and if there’s ever anything you need, we’re just a message away. Warm regards, The Wild.io Team

user avatar

I love how user-friendly it is, as a whole. Couldn't be happier with them. Support chat is always prompt and respectful. I'd recommend it to any new gambler.

Hello Dtrizzle25, Thank you so much for your kind words! We’re thrilled to know you’re enjoying the platform and that our support team has made a great impression. It means a lot that you’d recommend us—glad to have you as part of the Wild.io community! All the best, The Wild.io Team

user avatar

Fast deposits and withdrawals. Loads of games to choose from. There customer support is very helpful. I can't wait to see what wild.io has in store for me.

Hello Nobag, Thank you for your awesome review! We’re really glad to hear you’re enjoying the fast transactions, wide game selection, and that our support team has been helpful. It’s great to have you with us, and we’re excited for everything that’s ahead. If there’s anything you ever need, we’re just a message away. Best of luck and happy gaming! Warm regards, The Wild.io Team

user avatar

I like how quick the deposits and withdraws are and their platform is fairly simple to use with some of the best games to choose from with many providers

Hello Macbethwayne, Thank you so much for your kind words and for taking the time to leave a review! We’re thrilled to hear that you’re enjoying the fast deposits and withdrawals, as well as the game variety on our platform. It means a lot to us to know the experience feels smooth and fun—we work hard to keep things that way. If there’s ever anything we can help with, don’t hesitate to reach out. Wishing you continued good luck and great sessions! Best regards, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
Promotion Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!

Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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