General Information about Voodoo Casino
Voodoo Casino is an online casino site home to world-class gaming providers catering to your gaming needs. The site is available instantly through your web, or if you prefer mobile casino sites, it’s compatible with most devices.
The casino is owned and operated by Novatrix SRL, which is incorporated under the laws of the Tobique Gaming Commission. They also take all the precautions necessary to protect your personal information and financial data with SSL encryption methods.
For our casino review, we have covered the essential topics below, so when you register, you’ll have all the information at hand. You can also visit us in the forum if you have any further questions.
Payment Information and Options at Voodoo Casino
Voodoo Casino accepts major credit and debit cards and supports popular e-wallets like Neteller and Skrill.
It’s also a casino that accepts crypto. You can deposit and withdraw using various cryptocurrencies, including Litecoin, Dogecoin and Bitcoin. For these options, the minimum deposit depends on which crypto you use. More information can be found on their payments page and in the cashier once registered.
For fiat options, the minimum deposit and withdrawal is €20. The maximum depends on the payment processor. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in instalments. You’ll also be pleased to know that there are no payment fees. You can deposit and withdraw freely.
The maximum withdrawal amount is €2,000 per day, €5,000 per week and €20,000 per month unless specified in the terms & conditions of a specific promotion. At the casino's sole discretion, exceptions may be made to players with a higher VIP level, if any.
If you win over €20,000, the casino reserves the right to divide the payout into monthly instalments of a maximum €20,000 until the total amount is paid out. All progressive jackpot wins will be paid in full.
You will also be required to complete the verification process and send in your documents when asked to help speed up the withdrawal process. To upload the required documents, go to your personal profile and click on the ‘Documents’ tab
Customer Support at Voodoo Casino
Whenever you need to speak to the casino, you can launch their live chat feature, which is available 24/7. You will be greeted by a chatbot who can assist in various areas, or you can speak to a live chat agent at any time. This is currently supported in three languages, English, Polish and German.
We had a pleasant experience with the customer service team. They were friendly, knowledgeable and responsive.
If you need to contact the casino another way, you can. You can use email support 24/7 as they regularly monitor their inbox and try to reply as soon as possible. If you visit the Support section of their site, you’ll also have access to an online contact form. The casino will reply to the email address you supply.
Finally, you can find answers to certain questions in their FAQ section, but live chat is the most efficient way to get help.
Games at Voodoo Casino
When it comes to casino games, you’ll have your pick of online slots, progressive slots and more. You can also read our online slot reviews if you’re unsure about any game before you try it.
There are various gaming providers; you can list them when you open the games lobby. You can select your favourites if you only want to view games you are interested in. Or, if you’re a more advanced player, you can type the game's name into the search bar to save time.
If you’re a crypto player, you also have your own section in the games lobby. You can head straight to the crypto-compatible games for a more user-friendly experience.
If you prefer live casino games, the casino is home to a few live providers, including Evolution Gaming and Pragmatic Play Live. You have a good choice of games to play with, so you can join the live dealers and other real players.
Voodoo Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling and offers a personal limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits” section.
Limits can be amended at any time. A decrease in the limit will take effect immediately. However, an increase may only occur after email confirmation and only after the previous limit of the same type expires to avoid rash decisions. You can contact customer services if you require further information or assistance regarding personal limits. We have also listed the tools you can use above.
If you want to self-exclude, this must be done by emailing the casino. You can chat with them, and they will do all they can to prevent access to your account.
If you need additional support, the casino has listed external organisations and contact details on the responsible gambling tab at the foot of the casino.
Nothing, they don’t follow the T&Cs. No sportsbook, design looks like more from the 90s, useless customer service. Most likely you'll never get your winnings. Poor all round. Hustle with KYC, just not to pay-out your winnings. Overloaded with widgets and silly hoops to get what yours. Non stop pop-up messages to make a deposit. Avoid.