AskGamblers Quick Overview
Editor's View
If you’re feeling special, you might join VipCasino, where you can access the latest casino games from providers all over the world. The new modern website is welcoming and easy to navigate, and everything runs smoothly.
- Various offer of casino games
- Wide range of responsible gambling tools
- Modern website
- Low maximum withdrawal limit
- Misleading live chat
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Vip Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About VipCasino
VipCasino is one of the new casino sites on AskGamblers, featuring the Curacao gambling licence. The website is available in English, Spanish and Portuguese, so select your language from the main menu and proceed with the registration.
While there isn’t a mobile app you can download, you can access VipCasino via your smartphone browser and have a great experience. Below, you can check our detailed casino review to learn more about payments, how to get in touch with support, games and providers available and if the casino’s committed to responsible gambling.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at VipCasino
VipCasino brings you a wide range of deposit methods, including cards, e-wallets and cryptocurrencies. You have to make a qualifying deposit to get started, while the maximum amount is €5,000 per transaction and €15,000 per day.
As for withdrawals, the minimum is €30. Usually the casino processes withdrawals within the first 3 business days, but in case your withdrawal is delayed, you will be informed by the casino. Maximum withdrawals depend on your VIP level, starting from €6,000 a month for Level 1 and reaching €15,000 a month for Level 10.
Games at VipCasino
VipCasino offers an abundance of games, including online slots from different providers such as Novomatic, Amusenet, 3 Oaks Gaming and others. Demos are available, so you can always test out games before you deposit real money.
You can sort games by providers, use the search bar or different categories. Everything is neatly organised. Besides slots, there are instant games, table games as well as the live casino lobby.
The casino adds the latest titles regularly, so if you’re into exploring new slots as they hit the market, you can always do so easily.
VipCasino’s Commitment to Responsible Gambling
If you want to choose a reliable casino, you must look at its responsible gambling section. VipCasino has a page dedicated to responsible gaming where you can take a self-assessment test.
VipCasino has various tools such as loss and session limits, as well as time alerts. Players can also self-exclude if they feel as if they’re losing control. All the tools available at the casino are visible in our Responsible Gambling tab.
Customer Support at VipCasino
There’s a support page at the casino you can access via the link in the footer. The FAQ questions can give you some answers, but if you need to contact support, there’s an option to open live chat.
However, live chat is actually the contact form for email. Once you enter the details and send your query, you send an email and get your answer there. So, in reality, there’s no live chat option at VipCasino.
Complaints
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I appreciate that the website layout is clear and it was easy to find the deposit and bonus information, but my experience with the pending deposit issue has been negative.
Deposit removed from balance and left “pending” – no resolution
Review:
I deposited at VipCasino.online on 12 December 2025 using my Revolut card to claim their 300% welcome bonus. The payment went through instantly on my bank side, the funds appeared in my casino balance, and I even received a successful deposit notification. Shortly after, the money and bonus were removed from my balance, and in my account history, the same deposit is now only shown as “Pending”, even though the card transaction is fully completed and the money has left my bank.
I contacted the casino support several times through their live chat system over the next two days. Each time, I provided all details (amount, exact time, payment method) and explained that my bank showed the payment as completed. I never received a clear explanation, any request for verification documents, or a concrete timeframe. My balance stayed at 0 while my deposit remained stuck as “Pending”.
I then sent a more formal complaint to the casino and gave them a final deadline to either credit the deposit with the correct bonus or refund the full amount. They still did not resolve the issue or respond properly. Because of this, I have filed a dispute with Revolut for “service not provided” and reported the case to the Curaçao Gaming Authority using the licence details listed in the casino’s own terms.
In my experience, this casino has taken my money, removed it from my playable balance, and failed to fix the problem or communicate transparently within a reasonable time. Until they can show they handle player funds and complaints properly, I cannot recommend depositing here.