Page 5 – Player Reviews for V.Vegas Casino
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Players express frustration with the withdrawal limits and delays after winning, particularly with high amounts. While customer support is polite, they are perceived as not very helpful regarding withdrawal issues.
Top Reviews From Our Players
I really liked the casino at first glance. The slots work quickly, support is at the highest level, I don't think there should be any problems. It gives a lot of deposit options and there are all the games I like to play.
I can't say anything bad about this casino. The only issue is that withdrawals and verification often take a lot of time. Usually, it takes more than a day to wait.
Cool casino, fast deposits and withdrawals, lots of games from different providers. It is worth registering because you can get a start bonus and many other interesting promotions, just whatever you like. I recommend :) In addition, there is a very wide range of games on the plus side
No loyalty program, plus it has low cashouts, which can sometimes be a disadvantage since this site really gives a lot of generous bonuses. Just a couple of issues but the overall experience was still nice.
They have lot of games but unfortunately they hide pragmatic games from Finnish players, additionally, they offer lot of bonuses and sometimes good percentages also.
Fast customer service and many different payment systems to deposit fast, they usually pay fast at least winnings under 400 euros.
They offer bonuses and the bonus doesn't activate, then when you have to ask them to activate it manually. They say we are working on it, you have to wait over week or 2 weeks and the chat just answers that ”we are still working on this situation” so be careful when they are offering bonuses. I have now waited over week and still havent got my Christmas bonus.
The casino has a great options to play on various gaming operators, and multiple games. Also, the site is very responsive as well as multiple payment options. I have never seen so many payment option ever before. Also, on some other rating sites, it was ranked very highly.
I read the review on Vulkancasino on Casino Guru and they rated as one of the highest rank in the industry, saying its one of the biggest casino in the world. So, I trusted them. Today, I registered and openned an account and submitted all the verification documents, and they were approved but the status says non-verified. Strange
I deposited about $2100 and won another around $2500 ... When I tried to withdraw, I recieved an email saying that my withdrawal is approved and is in the process.
Then suddenly I say that the withdrawal got reversed back to my account. I reached out to the customer agent, they said that I must wait for verification approval email in order to start withdrawing. This is very strange. This doesnt seem like its part of their terms and conditions... But, I will wait for the email, lets see whats next ... I hope that things will be smooth with no further frustration and panic over withdrawal delays and so forth....
Will update you all about the withdrawal status... so far I am waiting for thier email saying that my account is verified, accordingly I can withdraw... It sounds very shady, but I will give it a benefit of the doubt.
The layout is quite reasonable and the selection of games is good. They finally respond after 30 minutes of chat and tell you over and over again that they deal with a lot of customers I've been playing here for a long time and never had a problem! Withdraw big sums! Very nice bonus system, the bonus is not sticky so if you win without affecting the bonus you can safely bet on the payout! A huge number of providers and ways to replenish the account.
Nothing, I recommend avoiding this casino, unprofessional behavior, avoid payouts. There are much better casinos.
I recommend avoiding this casino. They are thieves. I won 600 euros, the casino did not pay my winnings, blocked the account. Online support does not respond, no response via email either.
The games are good and have everything you would expect from an online casino. Fees on your credit card deposit with are a pain
Terrible if you like to withdraw your funds. They do not give you the full amount. Takes days/weeks. I would not recommend!! I withdraw 250nzd and received 181nzd. Withdrew 400nzd and received 331nzd. Terrible casino
Games are good, runs smooth.. also pretty ok menu. But i can not say about bonuses when you get higher lvl. But to be honest, that is all that is good here.
Now it is all good until you deposit - no problems at all =)... But when it comes to withdrawal, things change then. Even with KYC completed long time ago.
First of all, my withdrawal is stuck on processed (1st part of it) for 4th day now.
2nd part is still incomplete (tomorrow is deadline by their policy).
But be careful. in policy that does not mean you will get money on your account in 5 days - god knows when you will get it.
So stuck with it - like we are not in present century, where money transactions take up to 24 hours from like literally anywhere in the world...
Huge red dots you need to consider if you win something. Be careful.
I really like that there are several ways to pay when paying, so everyone can choose to their liking, and the same is true for withdrawing money. It's great that live chat agents respond instantly within 0.24 hours. This loyalty program also promises to be very good. You can choose from many popular slots. beautiful colors, cozy. Wonderful at first glance.
Unfortunately, I made my first BITCOIN payment (with a coinbase wallet) to Vulkan Vegas casino on Monday, since bitcoin was still new to me. that's why I sent them 0.10 cents less, I don't think it was on purpose, I thought I did the right thing. The point is that the deposit was only approved on Friday, and then it became visible. In the meantime, on Thursday I made a successful visa payment with a visa card and for the first time in my life I managed to win 288.21 euros, and now I initiated a withdrawal with my coin fund wallet. KYC identification has already been done and now I have been waiting since then. not processed yet, looking forward to it. I hope I will be positively disappointed with the final result. And then I can write a nicer new comment here. The processing should be done by Monday evening. in theory...
Hello everyone It's time for me to leave my review about the casino, VulkanVegas. I will say this, there are a lot of bonuses, the real and monetary balance are separate, this is a plus, but this is where the advantages end.
Winnings are withdrawn as they want, they will want, they will pay for 5 days, they will want, they will withdraw in 1 hour, if you come out in the black, they will withdraw you for a very long time, and wait hard for the player to come and merge his winnings back.
The payouts are a complete mess, they can also block you at any time if you constantly win.
Well, I personally have been waiting for payment for almost a day, not one application has not been processed, but they used to pay, day, day, if the amount is up to 5 thousand rubles, they will withdraw gritting their teeth in 6 hours.
In general, those who do not like to wait for a long payout, do not play at this casino, they will do everything so that you lose your winnings without waiting for the payout:(
Very good fast site with many games available to many countries. Fast transactions, good bonuses!! As for me, one of the best casinos available in Poland, a very well-embraced team of operators always helps as the first privacy to this casino as for me it is the number 1 casino.
Games are good. Layout is good. Also the casino is responsive and it does not lag. I like the new games that are added on regular basis. Bonuses are pretty ok.
Red flag with withdrawals. When it comes to bigger withdrawals, there are problems (read rules carefully, because you might be getting your withdrawal up to 14 days - like in stone age). And if you make a withdrawal of let's say over 5k, it divides itself into lower withdrawals, which are paid as it goes everyday... This is a joke, because most casinos have already instant withdrawals (and up to 2 days is max). They keep saying it is system and that you should read rules. First they say withdrawals are paid first comes first served, then you get your withdraw divided and this does not first come first served.
Response, chat support, and withdrawals are all red flags.
Layout is somewhat reasonable and game selection is good. They eventually give a response after 30 mins of chat and tell you over and over again they are dealing with a lot of customers.
Abhorrent customer service. Always an excuse of high volume for delays. No mention of Responsible gambling on-site except in terms and conditions. No way to limit play or pause when you need a time out that I can find or be advised through customer service.
Won a large amount of money. Tried to cash out. Didn’t remove cash out from the balance. Always available to play off even after cashing out request. No response on verification after 2 days. For a company that has $100 million in yearly revenue they are totally negligent and out of line with industry responsible gambling initiatives.
Dear DEEABLOO Thank you very much for your feedback. Although, some information is not true. Vulkanvegas offers way more Responsible Gambling options than it's required by the license. All sorts of limitations are present within your personal profile, please check it out. Also you may turn to support to apply any of the limits. Would you kindly share your account ID for us to investigate thoroughly? Thank you in advance! Kind regards
One of the most interesting places when it comes to promotions, everything clearly explained, without complications, interesting design, a lot of promotions, trouble-free verification and convenient payment methods, I definitely recommend this place to everyone who appreciates interesting places to play.
I've been playing here for a long time and never had a problem! Withdraw large sums! Very cool bonus system, the bonus is not sticky, so if you win without affecting the bonus, you can safely bet on withdrawal!
A huge number of providers, and ways to replenish the account.
I've been playing in the Vulkan for about 5 years, maybe more!
One of the few drawbacks, as for me, is that when playing with a bonus, you can not play all slots! Wish there were more games to wager bonus funds. And you can only win on weekdays.
A very good casino! Fast payouts are great bonuses!!! Everything is just super!!!! They have everything just super in all respects to their players! GOOD!!!!
Hello, what I want to say about this casino, I really liked it at first glance, the machines work quickly, support is at the highest level, I haven’t checked the conclusion yet I don't think there should be any problems
Of the minuses, the bonus policy in terms of wagering, and in general , I haven’t found any minuses yet, as I play more, it will be seen there add a couple of providers and it will be great
Vulkan is a single paid casino on the market with lots of promotions and an interesting loyalty program. Lots of occasional promotions, e.g. Christmas ones. Easy and simple interface quick deposit and withdrawal methods! Without appeal, the best.
Nice casino. I played for 2 years here and I don't have any problems. It gives a lot of deposit options and the withdrawal goes fast. It gives all games which I like to play.
The only issue is that withdrawals often take too much time. Often times, it takes more than a day to wait. I was never really in any hurry so I don’t think it’s a big con, but I see many other casinos with instant withdrawals so that’s worrying.
I have been actively playing slot machines for 4 years now and have gone through many different casinos. But now I always go only to Vulkan Vegas. There is a clear interface, a lot of games, and bonuses. But most importantly, there are no problems with payments, they come just a couple of hours after applying. Thanks for your work!
Vulkan Vegas is honestly my absolute favorite casino... this is partly due to the large selection of slots, which is also very good. There are endless bonuses that you can activate with a promo code... you can find the codes on the social networks Instagram, Twitter, Facebook and Telegram and you also get offers sent by email and SMS... The bonuses are non-sticky, which means you can only play normally with your real money and if you're not lucky you can then use the bonus Payouts always went without any problems, the online chat sometimes takes a while to wait, but that's okay. The support is always very friendly and tries its best to fix the error quickly if you ask for a no-deposit bonus in the chat be quite generous...:-) I can definitely recommend this casino!
This casino is the best I've played at (and I've played at many) actually I can't say anything bad about this casino... because I'm really more than satisfied!
Everything that is not related to the casino (games and platform). For this they need to thank the set up team and the provider. This casino has no other positive points and never will be with their policy.
If you win even a penny here, know that they will ask you for a million documents for no reason and will delay your payment for as long as possible "according to their rules". The support is just terrible. To check the documents, they need to send them to the administration and wait for several days, when in any other casino any agent will do this in 5-10 minutes, give you answers to all questions, even if the answers do not make you happy, but at least you understand that you are talking to a living person who gives arguments and facts
Nice casino. I played for 2 years here and I don't have any problems. It gives a lot of deposit options and the withdrawal goes fast. It gives all games which I like to play.
Great casino. Very fast support, responds instantly. Simple and straightforward design. Huge selection of games and providers. I recommend Vulcan Vegas to everyone.
From time to time they delay the payment, but at the same time they do not violate their rules, often incompetent employees come across the chat support.
Great service in Polish Simple website interface. Lots of deposit bonuses Great selection of games. Simple deposits and withdrawals Fast page.
Simple registration and easy login Lots of tournaments for players I recommend it definitely.
Vulkan Vegas is one of those casinos that I often come back to, among others thanks to the wide number of games to choose from and many ways to deposit, I also like how the casino looks nice visually and vulkan is just like that. I recommend
It is a pity that they have so few loyalty bonuses, and when it is, trading it is very difficult. Recently, a long time has been waiting for the payout.
They have amazing game providers and fun promotions. Tournaments are a bit too complex for me but they are fun to play in when I have the time and motivation to grind. I haven’t tried the live chat service but it’s comforting to know that they are active 24/7.
The only issue is that withdrawals often take too much time. Often times, it takes more than a day to wait. I was never really in any hurry so I don’t think it’s a big con, but I see many other casinos with instant withdrawals so that’s worrying.
What I like is that they have a lot of games, they also have a lot of bonuses, but also some negative points that I put in negative.
This is my "good" opinion.
What I don't like is that every time I wanted to withdraw money, it's always a day or two late.
Plus on weekends he doesn't accept withdrawals, which seems to me to make him unplayable.
In my opinion, 99% of casinos today accept instant withdrawals, which is not the case with this casino.
I have often asked for my account to be closed without the possibility of being reopened, but this is not possible. Because he is always trying to change the subject.
Dear BICUNBICUN Thank you very much for your feedback! Unfortunately, we are not aware of your country of residence, but I can assure you that for most of the GEO the instant withdraw is available. Also, the withdrawal requests get approved 24/7 including holidays and weekends. Of course, if the bank transfer is used, it may take up to 5 working days to process the payment, but unfortunately this is something that we cannot influence and speed up, hence this is the player's bank. Should you have any questions or remarks - please feel free to contact our live support! Wishing you luck and huge wins! Best regards
I very like VulkanVegas. Great casino a lot of games from different providers, a lot of payment methods. Not enough loyalty program but the ability to enter codes for me great There is a no deposit bonus of 50 free spins for phone number verification.
It is a pity that the bonus for creating an account after overwriting the required amount cannot be withdrawn immediately, but this is valid in almost every casino only after a real deposit,
Compare V.Vegas Casino to Other Casinos
Players appreciate the large selection of games and the variety of bonuses and promotions available. The customer service is noted for being helpful and responsive, contributing to a smooth gaming experience.