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SunnyBet Casino

Our Rating CasinoRank
8.1/10
CasinoRank
Player Rating 36 reviews
9.3/10
36 reviews
Complaint Response 3 complaints
2 days avg. 3 complaints

AskGamblers Quick Overview

Editors View 

SunnyBet Casino gives you instant access to a massive portfolio of games from a list of popular providers. We are confident that you’ll find lots of games to play here. You can choose from the best online slots, tables and live casino games. 

We also think you’ll be impressed by the payment options. You can use popular options like Visa and Apple Pay, or use cryptocurrencies. The casino also offers 24/7 live chat, ensuring help is always just a click away. The casino is also fully licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros.

What we like
  • Fast withdrawals
  • No withdrawal limits
  • 24/7 live chat
What we don’t like
  • Withdrawals start at €100
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SunnyBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://sunnybet.cc/
Established
2025
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, Finnish, French, Spanish, German, Slovak, Slovenian, Greek, Portuguese, Dutch, Polish, Japanese, Norwegian, Swedish, Danish, Estonian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile

General Information about SunnyBet Casino 

SunnyBet Casino is an online casino home to multiple gaming providers, so you can enjoy a wide variety of games. The casino is available in multiple languages and can be played across web and mobile platforms. You can play on the go from the latest smartphones and tablets. 

You’ll have access to welcome bonuses, regular promotions and the best casino bonuses. If you’re a regular member, you can also access the VIP Club. You’ll work through the ranks based on your gaming activity. You can check out our casino reviews to help you choose the best site for casino games. 

StallCation

Complaints

Read the complaints other players have left for SunnyBet Casino. Learn more about complaints.

Show all complaints
Wont pay me my winnings
I am submitting this complaint concerning an unprocessed withdrawal at Sunnybet.

My player account is fully verified. All KYC and verification requirements have been completed and approved, which has been confirmed by Sunnybet’s customer support in written communication. There are no pending requests or compliance issues related to my account.

On the 2nd of january 22:41, I requested a withdrawal of 19,200 SEK. At the time of writing, the withdrawal is still pending, and no confirmed processing or payment date has been provided.

The casino has explained the delay by referring to weekends, public holidays, and non-working days, stating that the withdrawal is planned to be handled on the next working day. However, Sunnybet has previously stated in writing that fiat withdrawals are normally approved within 1 hour and, even in exceptional cases, never take longer than 24 hours. No clarification has been given as to why these stated timeframes have not been applied in my case.

When I asked Sunnybet to indicate where in their terms and conditions it is specified that withdrawals are not processed during weekends, no reference to any applicable terms was provided. The response only reiterated that the delay was due to weekends and public holidays.

This is the second time a withdrawal request from my account has experienced a prolonged pending status. On a previous occasion, a similar delay occurred and the withdrawal was later canceled by me.

I have contacted customer support several times to request clear information regarding the status of my withdrawal, but the responses have remained general and have not resolved the issue.

All of the above can be supported by account records and written communication with the casino.

The attached screenshots are in Swedish. They show written communication from Sunnybet’s customer support confirming that my KYC verification is completed, stating the casino’s withdrawal processing timeframes (fiat withdrawals normally approved within 1 hour and never longer than 24 hours), and explaining the delay by referring to weekends and non-working days.

What I want:

I request that Sunnybet:

Processes and completes the pending withdrawal of 19,200 SEK, and

Provides a clear and transparent explanation for the delay.

At the time of submitting this complaint, the withdrawal has not been paid.
staus Resolved
kr19200

Complaint Statistics

Resolved 3
Avg. Amount $ 2,837
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.3/10 36 reviews

Top reviews from our players

Withdrawal hit my wallet the same evening, which always makes the casino feel more legit. It’s reassuring to know that payments are reliable and that the platform takes payouts seriously.

Game filters are a bit basic. Sorting through hundreds of slots could be faster with better filter options, which would make finding the games you want much easier.

Thank you for your feedback! We’re glad to hear your withdrawal arrived promptly and that you find our payment process reliable, we pride ourselves on a 100% payout rate and always processing withdrawals within the stated timeframes, provided no suspicious or fraudulent activity is detected. Regarding the game filters, we appreciate the suggestion and will continue working to make navigation and game discovery even smoother for our players. - The SunnyBet Team

user avatar

Good first impression. Signing up was easy, loading times were fast, and the interface is simple enough even for a complete newbie. I could jump into games without confusion, which I really liked.

Some games take a second or two to load during peak hours. I think it can really interrupt the flow of a session if you are switching games quickly...

Thank you for your feedback! We’re glad your first impression was positive and that signing up and navigating the site felt smooth. Regarding the slight delays you noticed during peak hours, this is usually due to connection speed on the player’s side. That said, we’ll also keep monitoring the platform to ensure everything runs optimally. We appreciate your input and hope you continue enjoying your games! -The Sunnybet Team

user avatar

SunnyBet has a really smooth mobile version. Played on my phone for hours and didn’t run into any freezing. Deposits were instant, games loaded fine, and the whole platform felt fair and reliable.

Would love to see a few more bonus deals added. The current promotions are okay, but adding extra options would make long play sessions more exciting.

Thanks a lot for your feedback! Delivering a fair, stable experience on mobile is a big priority for us. Regarding bonuses: totally noted. We do have regular offers, but we understand that having more variety makes longer play sessions more fun. The team is already working on expanding our promo lineup, so you’ll definitely see more options rolling out. Thanks again for sharing your thoughts, it really helps us improve! -The Sunnybet Team

user avatar

My withdrawal wasn’t delayed at all, which is always a relief. The platform feels stable, responsive, and the overall experience of cashing out quickly makes me trust SunnyBet more than most newer casinos.

Live chat eventually answered my question, but it took longer than I hoped. I wish support would be quicker, especially when you just need a fast, simple response.

Thanks for sharing your experience! We’re really glad to hear that your withdrawal went through quickly: fast, reliable payouts are something we take very seriously, so it’s great to know it helped build trust. Regarding the live chat speed: we apologise for the longer wait. Response times can vary depending on how many players are contacting us at once, but we’re actively improving our support flow to make sure simple questions get answered much faster. Your feedback helps us improve, and we truly appreciate it! - The Sunnybet Team

user avatar

SunnyBet actually felt way nicer than I expected. The platform loads really fast, games run smooth, and switching between different slots never caused any lag or glitches, which makes the experience enjoyable.

Some providers I usually play weren’t available, which was a bit disappointing. It would be great if they added more familiar developers to give players more options.

Thanks a lot for your feedback! We’re really happy to hear that SunnyBet exceeded your expectations. That's the experience we aim to deliver. Regarding the missing providers: we understand how important it is to have your favorite ones available. We’re constantly working on expanding our game library, and your input helps us prioritize which providers to bring next. Hopefully, you’ll see more familiar titles added very soon! Thanks again for taking the time to share your thoughts, we truly appreciate it. - The Sunnybet Team

user avatar

This casino provides excellent games, these providers are very good (Pragmatic, Endorphina, Evolution). The casino interface is so good, and the buttons are easy to search.

His no-deposit bonus is a scam, absolutely. I had to make 300 spins for later, they told me I must deposit. His strategy is so abusive. I wanted to talk with a real human, but his support is horrible.

Thank you for your feedback. We’re glad you enjoy our game selection and user-friendly interface. Regarding the no-deposit bonus, we want to clarify that this is not a scam. The wagering is done using real money, as clearly stated in the bonus terms, to ensure transparency and fairness for all players. Our support team is fully staffed by real, trained professionals, and they are always available to assist with any questions or concerns. We are committed to providing a safe, fair, and reliable gaming experience at SunnyBet. - The Sunnybet Team

user avatar

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