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Spinjo Casino is restricted in your country, please try these instead:

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Spinjo Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 75 reviews
8.6/10
75 reviews
Complaint Response 6 complaints
1 day avg. 6 complaints

AskGamblers Quick Overview

Editor’s View

Spinjo Casino is available for you to enjoy your favourite games seamlessly from any device. There’s a great selection of games and a Bonus Shop. You’ll be able to claim exclusive perks based on your gaming activity.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent selection of games
What we don’t like
  • Slow verification process
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spinjo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.spinjo.com/
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Norwegian, Italian
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino

General Information about Spinjo Casino

Spinjo Casino is an online casino offering a catalogue of games for most devices. The casino supports multiple languages, which we have listed in our tabs above. You can access the languages using the menu. 

Once you’re a member, you can use the Bonus Store. You’ll be able to collect comp points and exchange them in the bonus shop for casino bonuses and other sweet perks. 

On our casino review pages, you can check the casino rating, complaints history and further down the page are the most up-to-date offers. 

StallCation

Complaints

Read the complaints other players have left for Spinjo Casino. Learn more about complaints.

Show all complaints
Payment delays and account closed at Spinjo Casino

On the 22nd of October, I joined Spinjo Casino. I made my first deposit and lost €500. I then made a second deposit and received a bonus with it. I opened a slot and played, making sure that I followed the promotional rules. I had to make a large number of wagers since my money was locked. But in the end, I got very lucky and hit a win of €19,302.62. The funds were finally unlocked, and I made a withdrawal. I was sent an email asking me to send documents and a selfie. I sent the documents promptly, and they were accepted. I received the €4,000 I had withdrawn. But afterwards, the problems began.

I tried to log into my account, and a notification said that my account had been disabled (screenshot below). I then noticed that I had received an email from them. In it, they explained that due to an administrative decision, my account would remain closed but that I could withdraw my funds manually (see attachment "Email1). They asked me to provide a crypto address. I replied with "Here is my BTC address xxxxx". Several days passed with no reply, and I had to chase them up. Eventually, they asked me what network it was on, despite my saying previously that it was a Bitcoin address. Since then, I've received no funds. I've had to chase them continuously, and they just reply with vague assurances that the responsible department has been informed (see attachment "Email2").

I feel like there is no will to resolve this from the casino. I have been patient with them, complied with their requests, sent them sensitive documents, and have twice sent them all the details they needed to make payment as they said they would. They are happy to take my money when they lose. But the moment I win, they aggressively lock my account and stop paying further withdrawals. When the player loses, Spinjo receives their money instantly. So when the player is lucky enough to win, Spinjo should pay without these kinds of delays. I felt I was left with no choice but to raise a complaint here.

Thank you

staus Resolved
€15302.62

Complaint Statistics

Resolved 6
Avg. Amount $ 4,366
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
8.6/10 75 reviews

Top reviews from our players

It's esteemed, and secure. Loved the rapid response from the customer service and the fun game I get when played. I highly recommend this to my friend with Spinjo's exceptional customer service!

Dear Lambert016, Thanks for the kind words! Glad you love the fast support and fun games! Best regards, The Spinjo Team

user avatar

Spinjo’s futuristic robot theme creates a cool, modern environment that makes the site stand out. The sleek design adds to the immersive experience, making gaming even more enjoyable. The sign-up process was quick and easy, and I didn’t face any delays during verification. I appreciate that Spinjo is licensed, which adds an extra layer of security. It would be great if Spinjo could introduce personalized features like game recommendations based on my preferences to make the casino feel more tailored to me.

Dear Hagen34, Thanks for your feedback! We’re glad you enjoy the design and smooth sign-up. Personalized game recommendations are a great idea—thanks for the suggestion! Best regards, The Spinjo Team

user avatar

Spinjo’s robot theme brings a cool, modern vibe that makes the casino stand out. The visuals are impressive, creating a futuristic atmosphere that’s both exciting and easy on the eyes. Signing up was straightforward, with a quick registration and verification process. The licensed setup gives me peace of mind, knowing my transactions and data are safe. However, I think adding some personalized game recommendations or features would make the experience even better and more engaging in the long run.

Dear SophFir21, Thanks for the great review! We’re happy you like the vibe and smooth sign-up. Your idea for personalized recommendations is fantastic—thanks for sharing! Best regards, The Spinjo Team

user avatar

The bonuses here are generous. The welcome offer came with reasonable wagering requirements, and I’ve also claimed weekly reloads and cashback promotions. The VIP program looks promising, rewarding frequent players with exclusive perks.

Hello Joanie15, Thank you for the great review! We’re so glad you’re enjoying the bonuses and promotions. Our VIP program is designed to reward loyal players like you—enjoy the perks! Best Regards, The Spinjo Team

user avatar

Spinjo’s robot theme really makes the site stand out. The layout is clean, and it was easy to create an account. Transactions have been smooth, but adding a personalized game recommendation feature would make the experience even better.

Hello Philip030, ​Thanks for your feedback! We're glad you like the robot theme and smooth transactions. We’ll take your suggestion for personalized game recommendations into consideration! Best Regards, The Spinjo Team

user avatar

I’ve been really impressed with Spinjo Casino! One of the things I really like is that it’s fully licensed, so I can trust the platform with my money and feel confident about its security. The game selection is vast, offering everything from classic slots to modern table games and live dealer options, which means there’s always something new and exciting to try. The site is easy to navigate, and I love how fast and efficient the deposit and withdrawal process is—just a few clicks, and my transactions are complete, with no delays. The payment options are varied, and I've never encountered any issues with them. Another thing I appreciate is the responsive customer support team; whenever I’ve had a question, they’ve been quick to assist. Overall, I’ve had a great time playing here, and I’d definitely recommend Spinjo Casino to anyone who’s looking for a secure and enjoyable online gaming experience.

Dear LeviHe9, Thanks for your fantastic review! We're thrilled you enjoy the security, game variety, and smooth transactions. Glad our support team has been helpful too. Happy gaming! Best regards, The Spinjo Team

user avatar

I love the modern robot theme at Spinjo—it gives the site a unique and exciting feel. The design is clean and easy to use, and setting up my account was simple and fast. Knowing that the site is licensed reassured me about the safety of my transactions. It could be even more engaging with personalized features like game recommendations.

Hello Salko82, ​Thank you for your feedback! We’re glad you enjoyed the robot theme and found the site easy to use. Your suggestion for personalized features is great, and we’ll consider it moving forward. We appreciate your trust in our licensed platform and hope to see you again soon! Best Regards, The Spinjo Team

user avatar

I like the creativity behind the sorcerer theme—it makes the casino visually interesting without being too much. Transactions have been smooth and secure, and I haven’t had any issues with withdrawals. It’d be great if they added themed bonuses tied to the sorcerer concept.

Dear Claudia45, Thanks for your feedback! We're glad you enjoyed the theme and smooth transactions. Thank you for your suggestion, we will have it in mind. Happy gaming! Best regards, The Spinjo Team

user avatar

Spinjo has a well-organized layout that made it easy to get started without any stress. The registration process was quick, and I didn’t run into any issues with deposits or withdrawals. Everything runs smoothly, and I haven’t noticed any delays so far. One thing that could make the experience even better is a personalized game recommendation feature—it would save time and help discover new favorites more easily. Overall, it’s been a solid experience, and I look forward to playing more.

Dear Arno95, Thanks for your feedback! We're glad you had a smooth experience. Personalized game recommendations are a great suggestion—we’ll keep it in mind! Happy gaming! Best regards, The Spinjo Team

user avatar

The whole site feels really well-designed, and I liked that it wasn’t full of distractions. Signing up and verifying my account was super simple, which I really appreciated. I think it’d be awesome if they had a way to personalize game recommendations—it would make finding new games so much easier. Other than that, no major complaints!

Hello Benedict42, ​Thanks for your great review! We’re glad you liked the site’s design and found the sign-up process easy. Personalizing game recommendations is a fantastic idea, and we’ll definitely consider it. We appreciate your feedback and hope you continue to enjoy your experience! Best Regards, The Spinjo Team

user avatar

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