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Spinjo Casino is restricted in your country, please try these instead:

Stake.us Social Casino
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Spinjo Casino

Spinjo Casino

The casino is restricted in your country.

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 97 reviews
8.6/10
97 reviews
Complaint Response 6 complaints
1 day avg. 6 complaints

AskGamblers Quick Overview

Editor’s View

Spinjo Casino is available for you to enjoy your favourite games seamlessly from any device. There’s a great selection of games and a Bonus Shop. You’ll be able to claim exclusive perks based on your gaming activity.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent selection of games
What we don’t like
  • Slow verification process
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spinjo Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.spinjo.com/
Established
2024
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Norwegian, Italian
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino

General Information about Spinjo Casino

Spinjo Casino is an online casino offering a catalogue of games for most devices. The casino supports multiple languages, which we have listed in our tabs above. You can access the languages using the menu. 

Once you’re a member, you can use the Bonus Store. You’ll be able to collect comp points and exchange them in the bonus shop for casino bonuses and other sweet perks. 

On our casino review pages, you can check the casino rating, complaints history and further down the page are the most up-to-date offers. 

StallCation

Complaints

Read the complaints other players have left for Spinjo Casino. Learn more about complaints.

Show all complaints
Payment delays and account closed at Spinjo Casino

On the 22nd of October, I joined Spinjo Casino. I made my first deposit and lost €500. I then made a second deposit and received a bonus with it. I opened a slot and played, making sure that I followed the promotional rules. I had to make a large number of wagers since my money was locked. But in the end, I got very lucky and hit a win of €19,302.62. The funds were finally unlocked, and I made a withdrawal. I was sent an email asking me to send documents and a selfie. I sent the documents promptly, and they were accepted. I received the €4,000 I had withdrawn. But afterwards, the problems began.

I tried to log into my account, and a notification said that my account had been disabled (screenshot below). I then noticed that I had received an email from them. In it, they explained that due to an administrative decision, my account would remain closed but that I could withdraw my funds manually (see attachment "Email1). They asked me to provide a crypto address. I replied with "Here is my BTC address xxxxx". Several days passed with no reply, and I had to chase them up. Eventually, they asked me what network it was on, despite my saying previously that it was a Bitcoin address. Since then, I've received no funds. I've had to chase them continuously, and they just reply with vague assurances that the responsible department has been informed (see attachment "Email2").

I feel like there is no will to resolve this from the casino. I have been patient with them, complied with their requests, sent them sensitive documents, and have twice sent them all the details they needed to make payment as they said they would. They are happy to take my money when they lose. But the moment I win, they aggressively lock my account and stop paying further withdrawals. When the player loses, Spinjo receives their money instantly. So when the player is lucky enough to win, Spinjo should pay without these kinds of delays. I felt I was left with no choice but to raise a complaint here.

Thank you

Status solved Resolved
€15,303

Spinjo Casino Complaint Stats

Resolved 6 / 6
Avg. Amount $4,366
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
8.6/10 97 reviews

Top reviews from our players

Depositing funds is a completely seamless process with so many convenient options available. Cashing out your winnings is just as simple, making it a very reliable place to play.

Hello Soren66, Thank you for the wonderful review! We are absolutely thrilled to hear that you find our platform to be a reliable place to play. We know how important convenience is when managing your funds, which is why we work hard to provide a wide variety of options for seamless deposits and a simple, straightforward cash-out process. Your trust means everything to us! Thank you for choosing us, and we wish you the absolute best of luck in your gaming sessions! Best regards, Spinjo Team

user avatar

Really impressed, quick signup, intuitive interface, and games load fast on my phone. Customer support was polite and helped with verification. Withdrawn winnings smoothly; I’ll be back next weekend.

Hello Moanam, Thank you for the fantastic review! We are so glad to hear that you are impressed with our quick signup, intuitive interface, and how fast the games load on your phone. It is also wonderful to know that our customer support team was polite and helpful during your verification process, and that you withdrew your winnings smoothly. We work hard to create a seamless mobile experience for our players, so your positive feedback means a lot to us. Thank you, and we look forward to welcoming you back next weekend! Good luck in your games! Best regards, The Spinjo Team

user avatar

I appreciate how clearly they present the slot games rules and limits. It makes the whole experience less stressful. Games load quickly and payouts are processed responsibly.

Hello Helge78, Thank you for the great review! We are so glad that our clear slot rules and limits make your experience less stressful. It is also wonderful to hear that the games load quickly for you and that you appreciate our responsible payout processing. We want everything to be easy and clear so you can just focus on having fun. Thanks for playing at Spinjo, and good luck in your games! Best regards, The Spinjo Team

user avatar

The app’s performance is impressive: fast, stable, and simple to use. I’ve cashed out multiple times without delays. Support responds fast when needed.

Hello Tanner12, Thank you for the fantastic review! We are thrilled to hear that you are impressed with our app's performance. We work hard to ensure the platform remains fast, stable, and simple to use, so it is wonderful to know we are hitting the mark. It is also great to hear that you've experienced smooth, delay-free cashouts and that our support team has been quick to assist you whenever needed. Thank you for choosing us as your go-to gaming platform, and we look forward to your next session! Best regards, The Spinjo Team

user avatar

The variety of payment methods is a huge plus. I used my e-wallet and it was instant. It’s just one less thing to worry about when you just want to get in and play. Very convenient and well-run site.

Hello Nanui00, Thank you for the wonderful feedback! We are thrilled to hear that our variety of payment methods made your experience so convenient and hassle-free. We know that when you log in, you just want to focus on the fun, so ensuring instant e-wallet transactions is a top priority for us. It is great to know that you find the site well-run and efficient. Thank you for playing with us, and we look forward to your next smooth session! Best regards, The Spinjo Team

user avatar

Tried a few of their promotions, and this casino didn’t disappoint. I even managed to win a small amount, and the cashout was approved very fast. Solid experience!

Hello Ole69, Thank you for sharing your feedback! It’s wonderful to hear that the promotions hit the mark for you and provided some extra excitement. Congratulations on your win! We take great pride in ensuring our cashout process is fast and efficient, so it’s rewarding to know you had such a smooth and solid experience from start to finish. We look forward to seeing you back for your next session. Best regards, The Spinjo Team

user avatar

One thing I love is that your balance updates in real-time right at the top of the screen. You always know exactly where you stand without having to refresh. Very clean and transparent.

Hello Gavin37, Thank you for your feedback! We are so glad to hear that you appreciate the real-time balance updates. We believe that transparency is key to a great gaming experience, and we want to ensure you can always track your play easily and stay in control without any extra effort. It's wonderful to know you find the interface clean—we designed it with players like you in mind! Best Regards, The Spinjo Team

user avatar

Their weekend slot tournaments add a really fun competitive edge to my usual gameplay. The prizes are fair and actually achievable for casual players. Good interface and no hidden agendas.

Hello PotoPekama, We are so glad to hear that you are enjoying our weekend slot tournaments! We specifically design our prizes to be rewarding and achievable for everyone, so it’s great to know you're enjoying that competitive edge. It’s also wonderful to hear that you find our interface easy to use and our terms straightforward. Best Regards, The Spinjo Team

user avatar

I’ve tried a few of their promos and can definitely recommend them. There are no hidden agendas - everything is clear and straightforward. I love it here.

Hello PRakena99, We are delighted to hear that you are enjoying our promotions! Transparency is very important to us, so we’re glad you find our offers clear and straightforward. It’s wonderful to know that you love playing here. Best Regards, The Spinjo Team

user avatar

I’ve tried a few casinos, and this one is quite reliable. I started with $50 and after playing, I withdrew $280. The payout came within a reasonable time.

Hello Wesly_Brockhouse, Congratulations on your win! We're glad to hear you enjoyed the experience and that your payout arrived promptly. It's great to have you playing with us. Best Regards, The Spinjo Team

user avatar

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