AskGamblers Quick Overview
Editor's View
A reliable and well-rounded online casino, Spin Genie strikes a perfect balance between entertainment and player safety.
- Real commitment to responsible gambling
- Live chat
- UKGC license
- Live chat not 24/7
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UK Visitors: 18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Ontario Visitors: 19+. T&C Apply. Play Responsibly.
Spin Genie Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Spin Genie
Launched in 2020 under the ownership of SkillOnNet Ltd., Spin Genie quickly became a players' favourite online casino. It operates under four respected licenses—UK Gambling Commission, Malta Gaming Authority, Swedish Gambling Authority, and Alcohol and Gaming Commission of Ontario—ensuring high standards of fairness, safety, and responsible play.
Though the design is somewhat traditional, the user-friendly layout makes navigation straightforward. In the "Promotions" tab, you'll find the welcome bonus, free spins offers, and time-limited campaigns. Seasonal promotions are also regularly updated.
Spin Genie also features a six-tier loyalty program where rewards scale with your activity—expect faster withdrawals, personal account management, and tailored gifts as you climb the ranks.
Security-wise, Spin Genie employs robust encryption protocols to protect all personal and financial data. The platform is independently audited by eCOGRA and certified for its use of a fair Random Number Generator (RNG), ensuring all gameplay is unbiased.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Spin Genie
Spin Genie supports a wide range of casino payment methods, including Visa, MasterCard, Paysafecard, Trustly, Apple Pay, Skrill, Neteller, and Bank Wire Transfer.
The Spin Genie's minimum deposit is €10, which qualifies you for the welcome offer. Maximum deposit amounts depend on the selected payment method.
Spin Genie withdrawal limits are capped at €5,000 per transaction and €10,000 per month, but there's no restriction on how frequently you can request them. Withdrawal requests are typically processed within 72 hours. Once processed, you can expect your funds in:
- Up to 24 hours via e-wallets
- Up to 5 days via card payments
- Up to 7 days for bank wire transfers
Please note that wire transfers incur a €10 fee for withdrawals under €500, with a minimum withdrawal threshold of € 50 applying across all methods.
Games at Spin Genie Casino
Spin Genie offers more than 4,000 casino games in the lobby, which is an impressive number. The main casino section includes hundreds of slots, blackjack, roulette, baccarat, and other table games.
The live search is quick, and Spin Genie seems to offer more filtering options than its sister sites: you can filter out Exclusive Slots, Most Played, New Slots, Drops and Wins, Jackpots, Daily Jackpots, and Megaways.
The variety of online slots is impressive, featuring titles from top-tier providers. Classic and video slots are abundant, and table game fans will enjoy versions of roulette, blackjack, baccarat, craps, and Sic Bo. Video poker options include popular variants like Jacks or Better and 2 Ways Royal.
The Live Casino section features hundreds of real-dealer games and game shows, with HD streams and professional croupiers. Some tables are broadcast directly from Spin Genie's partner land-based casinos, enhancing the realism.
The site is fully mobile-compatible, functioning seamlessly on both smartphones and tablets without requiring a separate app. All games are optimised for instant play.
Spin Genie Casino's Commitment to Responsible Gambling
The casino offers a robust range of responsible gambling tools, including cooling-off periods, reality checks, deposit limits, session time limits, and self-exclusion options. Players can customise limits on deposits and betting and set durations for breaks or exclusions.
As a UKGC-licensed operator, Spin Genie is also integrated with GamStop, allowing players to self-exclude across all participating UK casinos for added protection.
Customer Support at Spin Genie
Support is available through a responsive live chat service open daily from 06:00–00:00 GMT. You can also reach out via email or consult the FAQ section for quick solutions to common issues.
Complaints
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Share your thoughts with other playersTop reviews from our players
Hi Andy, Thanks for your e-mail. Please can you e-mail [email protected] with the subject line "Ask Gamblers" with your username or your e-mail address registered to your account please as we are unable to locate your account in our system? Kind Regards, Spin Genie Support
Spin Genie Casino News
Read all news about Spin Genie Casino, check for updates and stay tuned for exclusive bonuses.
Award-winning operator and platform provider SkillOnNet expands its market-leading Ezugi Live dealer games portfolio to provide players with well-known casino brands, such as PlayOJO.Promising Collaboration Ezugi has collaborated with SkillOnNet to expand the market-leading games library of this award-winning operator and platform, which powers some of the greatest online casino brands in the world.As a result of the agreement, customers of reputable online casinos like PlayOJO Casino, Slingo Casino, Spin Genie Casino, Metal Casino, Genting Casino, and others may now take advantage of the realistic and engaging experience offered by Ezugi's Live table game collection.Players can now enjoy well-known games, including Cricket War, Andar Bahar, and Speed Roulette. The tables are set up in classy studios, and the games are conducted by knowledgeable dealers who know how to elevate the player experience.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.In the following months, Ezugi's games will be gradually introduced to SkillOnNet brands with an initial focus on the UK market and all Malta jurisdictions.Unique Experiences With this agreement, SkillOnNet will now access more than 3,000 titles from tier one providers, including NetEnt, Big Time Gaming, and more, including slots, jackpot slots, table games, Slingo, bingo, instant win scratch cards, and live dealer games.Live casino is immensely popular with players across the SkillOnNet network, so we are always striving to add additional high-quality games to our offering to ensure that we continue to provide the greatest experience, said Jani Kontturi, Head of Games at SkillOnNet.Ezugi is a true innovator in the live casino industry, and its game library provides a unique experience. Titles like Cricket War help our businesses stand out from the competition, and promotions like these make PlayOJO and EU Casino the top destination for gamers in Europe.Business Development Director at Ezugi Pang Goh stated, Having our suite of Live dealer titles added to SkillOnNet's gaming catalogue is a significant occasion for us. SkillOnNet is a leading iGaming operator and platform in Europe and beyond.Each of our games has been created to give exciting and enjoyable experiences from the first game round to the last. We anticipate that gamers at SkillOnNet's casino network will find them quite popular.
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NOTHING RIP OFF I would avoid this online casino at all costs.
Had a terrible time with getting a payout from this casino. I had changed my bank card and used the new bank card to deposit, I won 50 pound in the end.They would not pay my winnings to my new bank card. I provided ID but they still would not pay out, they wanted a copy of my old bank card (why on earth would I keep a copy of my old bank card), I think this was all a ploy to keep my winning from me, In the end I did get my winning after a lot of email exchanges - Avoid this casino at all cost rip off and the customer support is terrible.