AskGamblers Quick Overview
Editor’s View
This online casino is, as the name suggests, very simple. While some would say it looks dull, others will appreciate the absence of flashy distractions. This site offers a genuinely streamlined, game-centric experience.
Check out our Simple Casino review to find out: is it good simple or bad simple?
- Quick and easy registration
- Helpful customer service
- A diverse selection of casino games
- Live chat
- Live dealer games
- Limited live chat hours
- Limited withdrawal options
- Many restricted countries
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Simple Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Simple Casino
Simple Casino is owned and operated by Hero Gaming Limited and is licensed by the Curaçao Gaming Control Board. Signing up is quick and hassle-free, and there’s a welcome bonus waiting for new players.
You’ll find thousands of games from well-known software providers, with plenty of progressive jackpots and live dealer tables to keep things interesting for players of all levels.
To get a better feel for this online casino, we also looked at what players are saying. Based on Simple player reviews, the game selection gets a thumbs-up, though a few mentioned that customer support and withdrawal times could be better.
One thing to keep in mind - Simple Casino isn’t available everywhere. Players from countries like Italy, the Netherlands, Spain, the United States, and the United Kingdom won’t be able to register. For the full list of restricted locations, check out the ‘More Casino Details’ section.
Keep reading our Simple review to learn all about their payment methods, customer support, game selection, and responsible gambling approach. We’ve broken it all down for you.
- E-Wallets 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Simple Casino
In general, Simple Casino supports Visa, Mastercard, MiFinity, and several major cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and XRP. However, the payment options available depend on your location and can be quite limited. For instance, in some regions, only Visa and MiFinity are available.
New players receive a welcome bonus, with the amount varying from country to country. The minimum deposit is $50. Deposits are processed instantly, while withdrawals can take anywhere from a few hours to five days, depending on the method (e.g., debit cards or bank transfers).
Withdrawals are typically capped at €5,000 per day and €15,000–€20,000 per month, with higher limits available for VIP players. Larger withdrawals are often paid out in instalments.
The casino may also charge transaction fees, but you’ll always be informed before you confirm a deposit or withdrawal.
Games at Simple Casino
The game lobby is packed with popular titles, including hundreds of video slots from top providers like NetEnt, Play’n GO, and Big Time Gaming. While the filtering options are a bit limited, there’s a handy search bar - or you can scroll and explore.
Games are clearly labelled by provider, so it’s easy to stick to your favourites. Notable slots include Book of Dead, Bonanza, Hot Sync, Secret Romance, and Prissy Princess.
You’ll also find a solid selection of table games like blackjack, roulette, baccarat, and various poker variants. There’s some video poker too - titles like All Aces Poker, although the collection is smaller.
Simple Casino boasts over 40 progressive jackpots, and there are 80+ live casino titles. These include roulette, baccarat, and Deal or No Deal, providing authentic excitement from home.
The platform works smoothly on mobile too - whether you’re on a smartphone or tablet, you’ll have access to loads of games via your mobile browser, no app needed.
Simple Casino’s Commitment to Responsible Gambling
There’s a responsible gambling policy that gives players the option to set deposit limits, wagering limits, loss limits, and reality checks on their account. There’s also a timeout feature, which lets you take a break for one day, one week, or one month - whatever suits you best.
Simple Casino lives up to its name: no-frills, solid games, and a few quirks to keep in mind.
Customer Support at Simple Casino
If you need help with your account verification, withdrawals or basically anything, you can contact the casino's support team. The quickest way to get help is through live chat, available every day from 9:00 AM to midnight (CET). If that doesn’t sort it, you can always drop them an email for extra support.
Complaints
Read the complaints other players have left for Simple Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Simple interface, Simple search engine. Simple website.
They almost have every slot you can think of in the online market, atleast all the top notch slots are able to played.
Verification / Withdrawal speed is one of its kind, never ever experienced a cashout within 2 hours that was over €4k+.
Live support is service as you expect to get service, when you ask you get, and if it takes a little longer no doubt within a afford you received the message you want!
SimpleCasino is my number 1 favorite casino, there is No Fuzz as they telling.
The only thing I found a little irritated was that some of the slots I played to connect to there provider gave a little lagg spike, I'm not sure if this issue is on my end. But this was happening sometimes, but not to often.
I hope they are able to know what this is, because this small issue can be horrible to players when the reels keep spinning and won't complete the final spin.
Thank you for your review on our casino! We are happy to hear any feedback that can help us to be even better. We are sorry to hear that you have been experiencing some lag with our games. We are aware this happens occasionally when we have lots of players same time spinning the slots and we are working hard to improve the speed of our site even further. Wishing you exciting times with our games!
Easy to register
Nice customers service
Fast pay outs I made 2 withrawals and both within 6 hours
I like slots and they have my favorites slots
I played on lots of online casino by far this one impressed me.
When I registered and made withrawal they didn't ask my for any ID Confirm.
I can't think of anything, you need to try it to understand how good of a find this way for me.
when I made the withrawal I was thinking they are gonna send a message and ask for ID Confirm and other details.
And most of the time that takes alot time. This casino paid me over 1000euro's in 6hrs.
Never had I ever been paid out so easily.
Lots of slots and games to play. Site always works fast. The live chat responds very quickly. Nice that you do not have to create an account. Log in with trustly is super easy, fast and safe.
Processing withdrawals takes multiple hours. In my opinion it should not take this long anymore in 2020. For me that already is a reason to stick to leovegas or unibet because they process withdrawals in 15 minutes or an hour max. Even when asking in the chat to process your withdrawal, they don't do it. Leovegas does this immidiately.
Thank you for your review on our Casino. We do take pride in our fast registration as well as world class support team. We are glad to hear you had positive experience with us. With regards to payments, we are constantly working on improving the processing times. Currently on average customer payments are processed within couple of hrs from request. However, we understand customer expectations these days are to process even faster then this, and we are looking into making our payments experience even faster in the near future.
Easy registration and verification
Very fast withdrawal time
A lot of different providers and slots to play
Great live casino with all games as monopoly live, dreamcatcher, etc.
Nice layout
Only bonus after first deposit, besides that no bonuses... That's a reason to play somewhere else.
When playing on mobile with Chrome browser I cant play slots full screen, that's really making it less fun to play (live games also not full screen)
Thank you for your review on our Casino. We are excited to hear you enjoyed your time with us so far. Regarding our bonuses, we usually run weekly offers and cash backs for our active customers. To make sure you do not miss out any of these offers, kindly ensure you have not removed your email or telephone details from our marketing communication. We wish you best of luck with the future games!
Besides the wide range of slot games, there is absolutely nothing to like about this casino. They are full of making false promises to their players that they cannot follow through with.
Everything is sub-par with this casino. I have been waiting for a reply to my support ticket for 4 days, when the live 'chat' is queried about my issue, they don't seem to know what's going on. The nightmare started after my first deposit, it has been a constant battle ever since. Their support staff are now completely unresponsive to emails. Keep your money far away, this casino doesn't care about its players. The images on their site don't even load properly, that should have been the first red flag.
We are sorry to hear that we have not met your expectations with our Customer Service. We do reply all the queries, both chat and email, and on average you will get a reply within 1 hr to your email. Should you still have any pending issues with our site, we encourage you to contact us and we will look into it. We would also love to hear more about images not loading properly for you, as from our end everything looks fine.
Simple casino is a casino I recently discovered only due to Askgamblers. I was going through the list of new casinos and they caught my attention. I’m all about simplicity and I believe that often times it’s more important to have a simple yet good casino product so I decided to give them a go.
The casino is powered by many good game providers including Netent, Red Tiger, Big Time Gaming, PlaynGo, Microgaming and so on. Additionally they offered a 100% match bonus with only 40x wagering so that intrigued me as well.
Unfortunately the sign up process wasn’t as smooth as I would like. They promote their hassle free simple sign up yet that wasn’t my experience. I entered my email, phone number and password and got a message that I already have an account with them. Tried again, same problem. Then I requested a new password and got an email from Betser casino about password change. That seemed strange. I knew it was one of hero gaming brands so I thought maybe I can use the same login details yet that didn’t work either after changing password. Then I reached out to support and they told me to use a different email address but I had to ask if that would be ok as I didn’t want to be in a situation where my winnings are cancelled due to multiple accounts (in this case email address) but support assured me that all would be fine as it’s a sister site. I’m not entirely sure how old Simple casino is but I think they should take a look in this matter as it made me a bit cautious.
Anyway I used another email address and everything went smooth. I deposited 50 eur in order to claim the welcome bonus and played Twin Spin for the entire session. I had a few nice wins before touching bonus funds yet greed took over and I lost my balance chasing a bigger win.
All in all, I do like the casino and their mobile version is good with great game variety. Support was fast and nice which was great as well. The only thing I wasn’t a fan of was the issue during signing up and the fact that minimum deposit to claim welcome bonus was 50 euros. There’s a good chance I will play there gain as the overall user experience after the registration issue was good.
Dear Blondie, Thank you for your review of our Casino. We do pride ourselves on simple user experience, and we are sorry to hear this was not the case during your registration. Its true, that if you hold an account on our sister casino Betser, and attempt to open Simple Casino account with same credentials, registration will not be successful. In these cases, our Support Team can assist the player to open the account. Our Customer Support team is available every day 09:00-00:00 and happy to help with any questions you might have. We wish you best of luck for the games and hope to see you at Simple Casino again in the near future.
I was registered to this Casino only for fast pay. Many games but worst online casino experience I ever had in my life and I played in a lot of Online Casinos.
Worst Online Casino experience I ever had! They are a Pay n Play Casino but are not able to handle cashouts. My cashouts of 12500 Euro were pending for over 48 hours. That in a Pay n Play Casino that promotes how fast they cashout... that is ridiculous. After 1 day I also asked the support if it is possible to make the cashouts non-cancellable, which was negated. I tilted after 2 days, cancelled the Cashouts and lost 12100 Euro. The 400 Euro I send to cashout than was within minutes on my bank account.... So everything was just chicane.
Thank you for your review on our Casino. We are sorry to hear your experience was not what you expected. Simple Casino is not what is usually referred to as Pay n Play casino, as we do have traditional registration set up. That does not mean we do not strive for fast payouts and its unfortunate that in your case you had to wait several days. This usually only happens if there are pending document requests on the account. Currently its not possible to lock withdrawals on our site, but we do offer options to freeze account with several time span options. Despite your rough start, we do wish to see you on our site again and to give us a chance to impress you with our simple and fast casino experience!
I was register to this Casino only for fast pay . Many games but still that they had dificult in them server.
Its look good but the server slowly because its stuck .
As any player I made deposit try rolls my favorite game moon princess ... but the game in some spins its restart alone and I continue playing. Was thinking is about server or internet even I try open other casino to try but it was normal in other places.
I lost 1st and second deposit and 3rd is gambling is normal ... but its continue the error and game restart.
After 8 deposit was same problem with the game thats show that there is really big problem with Casino.
I don't know exactly what it was but i go ask help from chat .... noooo one wait we answer by email.
This is reason I am coming sharing my experience here.
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Screenshot
High usability, a lot of availible games and nice lay out. Therefore it is easy to play on simple casino. The name of the casino is a true statement.
Loading takes very long, it’s laggy sometimes, games got a lot of technical issues somehow and cant even use the bonusses properly because of technical issue, after contacting the customer service, the only thing I hear is that I have to use the bonus within the 24 hours. How am I able to use it if the particular game has an ‘error’... crazy, and I’m a customer for a while now... last time played that is for sure!