General Information about Rocketbet Casino
Rocketbet Casino is Operated by Astor Holdings Ltd as an International Company under registration number 15727. The online casino is also licensed and regulated by the Finance Authority of the State of Anjouan under The Computer Gaming Licensing Act 007 of 2005, license number ALSI-142406002-FI1.
Signing up is quick and easy and can be done using any web or mobile platform. You can complete a quick form to get started. You can also pick one of the Rocketbet Casino Bonuses that we’ve added. You can claim up to $3,000 across your first three deposits when you get the welcome package. You’ll then be showered with other regular bonuses, weekly races, raffles and more. Bonuses are country specific, so they could vary depending on where you live.
The casino also has a VIP Galaxy program which integrates lovely into the casinos overall theme. You’ll be rewarded based on your activity at the casino to claim a range of special rewards, including cashback, daily, weekly and monthly bonuses, free spins and more. You can also check our directory of expert casino reviews for more reward-focused casinos.
Payment Information and Options at Rocketbet Casino
The casino supports more than 20 payment methods and it is a casino that accepts crypto. You’ll see which options are available in your country when you open the cashier. Crypto options include, BTC, BNB, USDT, DOGE, ETH, USDC, LTC and POL. All deposit methods must be registered in your name and not a third party. If there are any fees, you’ll see them in the cashier next to the payment option you select.
You must complete the verification process before you can request a withdrawal. Verification documents include photo ID and address verification. Once verified, the casino aims to process withdrawals within a few hours. Sometimes additional verification checks may be required and this can take up to 10 business days to complete the checks. Based on member experiences in our forum for additional checks at various online casinos, I’d say this timeframe is pretty standard. Sometimes these additional checks have to go through game providers so they naturally take a bit longer.
The minimum you can withdraw is $20 and there are no fees if you wager your deposit once. You can withdraw up to $50,000 per 24 hours, $100,000 per week or $500,000 per 30 days! These are exceptionally high withdrawal limits. If you are a VIP, your withdrawal limits will vary. Increased limits can be made during sign up, you’ll need to contact the casino to arrange this. If your account is dormant for 12 months, you’ll be charged a €5 fee every month.
Customer Support at Rocketbet Casino
If you have any questions or concerns, one of the best ways to get help is live chat. I found it located in the menu options or via the help centre at the foot of the casino. You can use live chat to speak to someone and they aim to respond within one minute so I tested the timeframes.
Once you write your message you’ll join a queue for a team mate and you can also enter your email for reply notifications. I was transferred to a human agent in less than a minute which is great. They were friendly, professional and replied quickly. Live chat is open 24/7 and they can assist in any language.
I couldn’t find many more support options other than being able to email the casino at any time. There is no phone support for any countries. But, in our experience, live chat remains the best way to get help here.
Games at Rocketbet Casino
The games lobby has the latest collection of casino games from multiple providers. Instantly I saw that the casino also has a selection of original titles, developed in-house. Their next main focus is online slots. You can try the latest releases, jackpots and more. You can use the menu and category options to navigate or use the search engine. I tested the search feature and was able to find my favourite games, pretty much instantly. One feature I also liked was the fact that you can save your favourite games for future sessions.
You’ll find well-known providers like No Limit City, Pragmatic Play and Hacksaw Gaming. Although these will depend on where you live. However, I tested a few games, including Sweet Bonanza 1000 and Wanted Dead or Alive. I had no issues playing, no lagging and they played fine on mobile too. Unfortunately, I could not find any information on the games RTP.
You can also try a selection of table games. You can play classic variations of blackjack, roulette, poker and more. Or, you can try the live casino. You’ll find well-known providers like Evolution Gaming and there are plenty of rooms to join. Overall, every section of the game lobby is easy to use, games load fine and there’s plenty to choose from.
Rocketbet Casino’s Commitment to Responsible Gambling
The casino's responsible gambling section is harder to find than your average casino. I found it located within the support section. It’s quite basic, but does offer some self-assessment questions you can answer. I couldn’t find any information regarding deposit, loss or wager limits. However, you can self-exclude if you need a break.
If you want to activate a self-exclusion, you must contact the casino via email. It can last for a minimum of 6 months up to 5 years. Once activated, this cannot be revoked.
Players appreciated the wide selection of games and the user-friendly site, along with fast withdrawals and responsive customer service. Many also highlighted the attractive bonuses and promotions available, making their experience enjoyable.