Page 3 – Player Reviews for Rizk Casino

One of my main casinos. Always extremely fast e-wallet withdraws and great selection of games. Also the Rizk wheel is a nice feature for some free spins etc and all wager free is the best part.

Its difficult to think would I could dislike, maybe some deposit bonuses would be nice. Havent seen one since welcome

Also some other little perks for regular players would be Great.

Good selection of games and decent bonuses.

Withdrawals and verification of account is a disaster. Waiting on £2.1k in money from them, have to upload 4 documents plus photo id. All documents are same address and all used to verify other accounts but still waiting. While this is processing I am not allowed to play any games and can take 48 hours before I can even get back in. Players must be aware of this before sign up .

Wow after month of being a loyal customer iam finally lucky win 1000$ today and spend only 924 lifetime on the casino I am over 76$
Date Range 6 Months
Total Deposits CAD 924
Total Withdrawals CAD 1000
Deposit / Withdrawal Net Position CAD +76

thanks you risk i appreciate

It was a bit long before I was able to win or recover but I finally did. I suggest to everyone to play game that have must trigger jackpot. I win on those the risk wheel is not good at lower level at all but get better with leveling up so be patient or play a lot

awesome casino!

- Friendly support willing to answer any question you have in mind.
- Painless account verification.
- Decent bonuses,{wager free}
- Almost all my favorite slot providers
excellent casino

No complaints about rizk or bad to say The staff are professional and they have all the games I want
i relay enjoy playing here-----------recommendation.

M








yth

They are making very difficult for me to withdrawal. I haven't got my card atm, I have 1k waiting and I've sent ID, Bank statement with proof of adress and now they are requesting this. I have just ordered my new card but beware if you play here be prepared for a lot of withdrawal delay

I really like the design of the casino, super easy to use. Fast payouts and friendly customer support.

I liked the gameplay and rewards and easy deposit methods when I first signed up

It appears the further a player progresses in the levels the more scarce the rewards become as well as the wins. Also the staff is not at all open to suggestions and are extremely abrasive with complaints.

Great. Lots of games, good rewards scheme, and I withdrew £200 last night, and it was paid to my PayPal this morning.

Rizk casino is the worst joke ever, I’ve deposited nearly 500£ and the winnings rubish.... if you contact customer support the only answer which they give you is “sorry to hear that you’ve had unlucky day”. Yeah... I’ve heard this before to other casinos and those ones which they where good for me I closed them. The same thing I’ve done with rizk, please don’t bother to register with them, they are another joke of casino... bet366 casino, or betfair casino for example ar the best.

Wasting time for rizk casino and money lost. Please verify first askgamblers to see reviews for some casinos and after that register.

There got some great games on there site has I won off

Went to withdrawal my winnings. Sent them over my docs and passport over. Said thats all fine then get another email saying I need to upload my passport again as my passport was not signed! Went to get my passport out again and could not fined it, so had to report it lost and get new one. Email rizk and said is there anything else I can use for my i.d and there told me send your birth certificate, so I go out my way to buy one from my local office what cost me £25 for them to turn round and say no sorry. So I ask can I use my driving licence and yet there say no. There want this passport signed then I can get my winning off them. My passport going to take 3-4weeks! They are not being helpful at all, just smarmy. The only casino ever that has insisted that I uncover my passport #.. They don't need that information.. Just my dob, name , country, etc... Very inappropriate to require this and not player friendly at all. Extremely stressful experience thus far :(

They have just about every game you can think of which is why I joined

I always set my deposit limits with casino's. I wanted to deposit £2000 to do a bonus hunt so changed my deposit limit on the 29th Dec 2018. This takes 24 hours then you have to contact support to confirm it..next day I tried to confirm it with support..there was a problem so they said they would sort it asap...I contacted support 8 times during the next 3 week's!!!absolutely nothing was done. I even received an email to say the deposit limits had been changed and my new limit was £2000...it never did change so contacted support one last time, still nothing so I closed my account and went elsewhere..very odd.

The mysterious hole between online casinos. At least one of the worst casinos I've ever played .. they have problems and only problems that they take forever to get to hold. Never play anymore ...

Everything - slots pay and I absolutely love the ‘lock withdrawals’.
Also won the ‘jackpot’ recently on the wheel of rizk which was $1000 cash - was a surprise as I play low stakes.

Nothing bad to say as never had any issues with any part of the casino - thoroughly recommended.

Great Casino with a lot of different slots and jackpots. The Bonus is really nice with 400% for the first deposit. I was able to complete the Boni-conditions and the cash out works within a few hours via paypal. One of my favorites yet!

To achieve the daily bonus you have to reach the next level. Im lvl 11 and it will be maybe not necessary at a higher level, but it is annoying that im not able to take the daily boni even when i did a deposit one day before.

There is nothing good about this casino. The wheel and free spins....you don't win anything hardly maybe a couple of dollars at the most.

I went to make my first withdrawal. I was questioned why the mailing address is different on my utility bill, I explained but said the gas supplied to address is mine which is on the bill. This wasn't accepted by them so I sent in additional docs to prove my address. within a day I had two emails saying my account is now verified. Great I thought.
THEN two days later I get another email saying the team have reviewed my account and my utility bill isn't acceptable. I replied I know, I went through all this yesterday explaining why the mailing address is different, provided additional docs which were accepted. they replied asking for an alternative utility bill. I thought maybe they are asking because I emailed rather than uploaded on their website so I uploaded the additional docs and asked them why I was verified now I'm unverified???? No answer to this, just that my utility bill wasn't accepted. I wait, hear nothing, emails go from 30in -1hr response times to nothing. emailed for an update almost 24 hrs later, was told my docs are 'waiting' to be reviewed. Waited another day or so, still nothing. Contacted live support, had to explain everything that had happened, no centralised notes system, very frustrating. She said she will get someone to get in touch with me. Get an email the next day, 'we would ask you to Kindly provide alternative proof for your address so I uploaded docs again. Still waiting, hearing nothing. Meanwhile I gave in and spent my winnings which is annoying.

So in short, what a bunch of incompetents with crappy, inefficient processes. I swear they are just stalling tactics so they don't have to pay out as I provided everything that was asked. Also, one of the first reps I dealt with couldn't tell me why the withdrawal couldn't go to my credit card which is what I deposited from and just said ask your bank, I don't know, I don't know why it's not letting you. Surely I'm not the first person that this has happened to??? why can I withdraw to my credit card for other casinos??? why is it just this casino that I've encountered that issue??? useless. I have worked in customer service for many years and there is no way that our company would allow reps to provide this level of service or have processes that are so inefficient, keeping customers waiting with unresolved problems for days, no certainty about when you will hear from someone, backtracking on what they have said.


I wouldn't recommend this casino to anyone.

It's been a week and a half and I'm still waiting........ I have emailed many times, I get a response saying sorry for the confusion someone will be onto it etc etc but no response after that.

They are the WORST for verification....I totally agree with Midnightrider above., I sent them scanned copies of everything. After waiting 5 days for my withdrawal I contacted them only to be told that the documents needed to be photographed not scanned. i9 So I did that ....TWICE and they said that th elight was not rif=ght and this and that.....INCREDIBLE!! To top it all they wanted a picture of my OLD card,,,,,one that I had destroyed on onstruction from my bank. And STILL I wait for my money.

Site is good and functions very well for me PC and mobile.
Fastest withdrawal times I have seen while playing in multiple casinos, resolved issues fast via email too.
The best loyalty program hands down.

Some games have does not function properly all the time, example bonanza, book of ra.

I like the wheel hoping you win when you level up and if you have more than 50 free spins you can trade them up for super spins, a 1$ a spin.

Same as my freind there who commented about verifying your documents. What a nightmare worst ever.

Rizk Casino is the worst casino ever when it comes to verify your account . I dont remember how many different methods I have used .They complain about the quality of my pics from a cell . It all started when I won a race with a
nice sum of money and of course I wanted to take them out. Its much better casinos out there then this . Casinos there I have won much more money and they didnt ask for anything they just paid out .

In my opinion, this is the best online casino offering many interesting promotions. The casino takes care of its regular players

Good selection of games and a nice website layout.

Been a customer since 2016, verified with my card back then on withdrawals. Had a year or so break and came back and used PayPal as my only deposit method. Trying to withdrawal was a painful experience as they needed to verify me again and was asking for my old card which I haven’t used to deposit nor do I still own.

Would find a different casino unless you enjoy going back and forth on live chat

Soooo slick, both on mobile and desktop. Windowing support in desktop is very cool, is graphically the most advanced online casino I have tried. Has a very wide range of games with live casino, slots, sports book. Payouts have been quick. I verified in under 24h.

A few games are restricted for my country, such as the family guy slot. Would rather they remove the slots so I am not tempted to try them. Poker would be cool to have as well as then I would only need 1 casino ;)

Seemingly fair RNG.
Good selection of popular games

Failure to simply pay out without layer upon layer of stalling tactics and reverse withdrawals when money locked in. Customer service are rude, unhelpful and evasive.

I've played in a lot of different online casinos, probably 15+ different places and I'd say Rizk is the no.1 out of all.
No doubt. :)
Been playing in Rizk for 3 years now, fast & hassle free withdraw regardless of the amount, great lock in system.

Lack of "Bonus"
Would be really good if I get % Bonus offers from time to time.

I like promotions from them, "Wheel of Rizk", quick withdrawals.

Not all providers slots are allowed to play to Lithuanian residents.

Great site, both on desktop and mobile

Good selection of games

Amazingly fast payouts (approved almost immediately)

Quick verification and customer service responses

Would like a few more blueprint slots (cupid, King Kong)

Standard free spins only £0.10

Joined this casino yesterday took bonus had a few hours of fun and made some money. Big selection of games.
Live chat was quick and easy the 3 times I had to use it.

Ability to lock withdrawals which is a must as I can be an idiot at times. Withdrawals were processed in a few hours for debit card. Bonus system is excellent level up to spin the wheel.

Overall I'm well impressed.

Struggled to check transactions on my account drop down tab wouldn't work on I phone which forced me to use chat.

Spun the wheel twice and won 60 minutes of losses back which I didn't use and they expired in 60 mins

Apart from that All is good

Much like their brother from another mother GUTS, I have nothing but praise for Rizk.

I've only recently really taken the time to explore everything it has to offer and I found nothing lacking. The races are a perfect compliment to regular slot play, who doesn't like winning extra free spins, cash or other perks just for playing like they normally do?

The wheel of risk.. Well.. it's great at giving me 5 free spins.. but I have faith that someday...

Support is friendly, helpful and even have genuine personality, which is a HUGE plus for me.

Cashouts have the "lock" option to avoid reverse withdrawals, but during office hours cashouts are pretty quick anyway so this hasn't been a major issue either way for me.

They actually let their payment team sleep... Sure it's the middle of the night UTC, but what about us awake people in the rest of the world wanting that first class quick action??

No really.. having to wait a few hours for a withdrawal is my biggest complaint...so...nothing to see here ;-)

You can lock withdrawals,

Wide selection of games, altough I never lost as much as on this casino its not their fault=)

Fast and easy transactions (its MT secure)

Closing out novomatics for swedish players, happened alot of times now.

Biggest minus and the reason your not getitng higher then a 6 is your unbelieveable server lag, everything lags, spins take forever to complete, its not always laggy like that but most of the time, and also friends of mine say the same,

Other MT secure casinos doesnt lagg like that,

Tons of Games, almost instant withdrawal, races I mean everything is good about this site. I hate that there is nothing to dislike ^^