QuickWin Casino

Hello there, AskGamblers team,

Today, I make a formal complaint because my account at QuickWin has been under review for months now. I have never used a VPN, broken any rules, or anything similar. I always followed all Terms & Conditions closely to avoid this.

But then, suddenly, I can't log in anymore because my account is "Under review."

I obviously tried to contact them through email, but they have always been not even answered, straight ignored. And Live chat is inaccessible since I can't log into my account.

I deserve a proper explanation on why my account has been under review for so long, and what is needed from me to recover it.

I am writing regarding multiple withdrawals from my QuickWin account totaling $4,510.25 NZD, which have either been canceled or stalled at Stage 2 despite full compliance with all Terms & Conditions. QuickWin’s repeated actions have broken their own T&Cs, repeatedly deflected responsibility, and failed to address my issues.

Withdrawals Cancelled or Stalled:

01/08/2025 – $1,000 – QuickWin – Payment provider stage, cancelled without explanation

02/08/2025 – $1,000 – QuickWin – Payment provider stage, cancelled without explanation

03/08/2025 – $1,000 – Me (accidental “Cancel All”) see note

06/08/2025 – $1,000 – Me (accidental “Cancel All”) see note

07/08/2025 – $1,000 – Me (accidental “Cancel All”) see note

07/08/2025 – $1,000 – QuickWin – Payment provider stage, vague explanation

08/08/2025 – $1,000 – QuickWin – Technical issue

09/08/2025 – $1,000 – QuickWin – No reason given

12/08/2025 – $1,000 – QuickWin – Pending

13/08/2025 – $1,000 – QuickWin – Pending

14/08/2025 – $1,000 – QuickWin – Pending

Accidental Cancellations:

With 03/08, 06/08, and 07/08/2025, I accidentally clicked “Cancel All.” There is no confirmation prompt. I immediately notified support, acknowledged my mistake, and waited the stated timeframe. QuickWin has repeatedly brought this up unnecessarily; it has no bearing on the other issues.

Verification:

I proactively attempted to verify my account multiple times, but was told verification was not needed. All five prior withdrawals reached the payment provider, demonstrating all internal checks were passed. Full verification documents are available if required.

Bank/Payment Provider Issues:

QuickWin has alternately blamed my bank and their payment provider for delays, yet no proof has been provided. I checked my BNZ Debit Visa account: there are no halted transactions or notifications. I requested QuickWin contact their payment provider directly multiple times, but this was ignored. I also requested clarification on changing withdrawal methods; no guidance or proof was given. I refused to violate their own T&Cs by changing the method unnecessarily.

Manual Payment Promise:

QuickWin promised:

> “If the pending withdrawals are declined, then we will manually withdraw your withdrawal amounts directly to your bank account.”

In my latest email, I clarified that if they did not respond specifically to the manual payment issue, I would take that as agreement to honor the promise. QuickWin replied without mentioning this, which confirms acceptance.

Emails & Communications:

I have documented all communications, screenshots, and email threads (attached) to provide proof of:

Five canceled withdrawals

T&Cs breaches by QuickWin

Repeated deflecting and lack of issue resolution

Manual payment promise

Resolution Requested:

1. Immediate release of all remaining withdrawals totaling $4,510.25 NZD to my chosen payment method.

2. Written confirmation of reasons for past cancellations beyond the payment provider stage.

3. Enforcement of the manual payment promise if these withdrawals fail.

I can provide full proof of all communications, emails, screenshots, and supporting documentation at any time. Everything is fully documented to demonstrate the repeated T&Cs breaches and failure to resolve the issue on QuickWin’s part.

Subject: Complaint Regarding Withdrawal Issues and Account Verification

Dear ASKGAMBLERS HELP ME PLEASE!!

I am writing to express my dissatisfaction with the ongoing issues I’ve faced regarding withdrawals and account verification. Below is a summary of the situation:

1. I made several deposits and won significant amounts, and after completing my withdrawal request, I waited for 3 business days, after which I received the regular withdrawal process.

2. I continued playing and won $10,000.

3. I contacted VIP support on Telegram, where the representative was friendly and seemed concerned because we are both from Lebanon.

4. However, when I tried to withdraw my funds, my first withdrawal of $500 was returned, and I was told that my account needed to be verified. They requested a passport and card details.

5. After completing the verification, I successfully received a withdrawal of $500, but later I was informed to “wait” and that they were working on the transfer.

6. I started receiving delayed responses from VIP support, and they didn’t reply for a long time, causing frustration.

7. To keep the account active and facilitate faster withdrawals, I kept playing. My balance was reduced to $7,085, and there was $1,000 pending withdrawal.

8. I was asked by VIP support to make another deposit to “speed up” the withdrawal process, so I deposited $20, but the deposit never showed up on the website. I was told to wait 2 hours, but nothing happened.

9. I contacted live support several times, and they continuously told me to “wait,” but they kept giving false excuses. Eventually, they closed the chat without providing any solutions.

10. Moreover, they started offering me bonuses that were misleading, making it even harder to process the withdrawal.

I am extremely frustrated by these delays and misleading actions. Please address this matter and let me know how it will be resolved.

I opened my gaming account on QuickWin on 06 November and I made a deposit of 4300 means a total I made a deposit of 4300 via UPI.

When I didn't get my deposit in my gaming account I went to customer service and they told me to wait 24hrs.

I waited 24 hours after that again I went for help but they told me to wait 3 days. Again I waited 3 days then again I went for help but they refused all the time and closed chat directly.

I also complained by email and there's also the same thing. They didn't want to give me my money.

Anyhow I have all the proof of payment I told you through email that I made the complaint against QuickWin on Casino Guru, AskGamblers but they didn't reply to me for 15 days and they didn't give my money.

I understand how QuickWin eats customer money,

And I paid on this UPI getepay. Usfbqrap257726@utkarshbank

I have all proof like proof of payment and how they treat his users everything

I opened my gaming account on QuickWin on 11 November and I made a deposit of 1090+1090 means a total I make a deposit of 2180 via UPI.

When I didn't get my deposit in my gaming account I went to customer service they told me to wait for 24 hours. I wait 24hrs after that again I went for help but they told me to wait 3 days. Again I waited 3 days then again I went for help but they refused all the time and closed chat directly.

I also complained by email there's also the same thing they didn't want to give me my money anyhow I have all the proof of payment. I told through email that I made complaint against QuickWin on AskGamblers but they didn't reply to me for 8 days and they didn't give my money return.

I understand how QuickWin eats customer money,

And I paid on this UPI d.bodkia@freecharge

I have all proof like proof of payment and how they treat his users everything

Kindly help me AskGamblers

After many attempts to withdraw, the provider still asks for screenshots of the issue I am going through.

I have made clear that the pending withdraws are not happening and I am still being spun in circles with no solutions.

They constantly say they are having delays however 2 weeks is way too long especially considering industry standards.

I have withdrawn €1500 so far as you can only do €500 a day with a maximum of 3 active withdraws I have spoken to them numerous times on their live chat and keep being told to be patient and I have been given 3-5 days waiting time which it has gone by and still have not received anything, I’m asking to see if they can give me a date as to when I should be paid.