General Information About Prime Casino
Prime Casino is an online casino that offers online slots, table games and live casino games to its members, alongside some other casino games. The casino is licensed and regulated by the Malta Gaming Authority.
The casino is set on a secure platform, using the 128-bit SSL data encryption, which means that your transactions and sensitive information are completely safe. You can join the casino by filling out some basic information and claiming a welcome bonus, but don’t forget to verify your account.
Prime Casino games can be accessed via your mobile device as well, but to learn all the ins and outs of Prime Casino, read our full online casino review.
Payment Information and Options at Prime Casino
Prime Casino offers different payment options, including Visa, MasterCard, Paysafecard, PayPal, various e-wallets such as Trustly and Skrill and multiple other options, all of which can be seen in our Payments tab.
You can play at Prime Casino in different currencies, including GBP, EUR, NOK, USD, NZD, INR, and SEK. Fees may be charged for specific payment methods, which will be clearly indicated upon your deposits and withdrawals.
The casino carries KYC procedures upon deposits, which means that you will have to prove your identity by submitting some documents.
The minimum and maximum deposit limits aren’t stated, but the maximum winning amount you can withdraw is €10,000 a month. In one transaction, you can withdraw up to €5,000. Should you decide to withdraw money without prior activity, the casino will charge you €5.00. If you’re withdrawing via wire transfer, you can expect a fee of €10.00 for withdrawals under €500.
Withdrawal times vary depending on the payment method used and the amount of money you request to cash out.
Customer Support at Prime Casino
There are several ways you can contact Prime Casino. You can send an email to the support team and wait for an answer.
Live chat is available, but you need to be a verified member to use the feature. Also, the live chat works from 06:00 to 0:00 GMT. The casino representatives are responsive and friendly, and the support service works without any problems.
Games at Prime Casino
You can try a wide range of games at Prime Casino. Online slots are the biggest category, bringing you some of the industry’s classics such as Big Bass Splash, Joker Rush Cash Collect and Book of Dead. Providers such as Play’n GO, Evolution, Pragmatic Play and Playtech can be found in the list.
Table games are grouped in one category, allowing players to access various versions of roulette, online blackjack, baccarat, video poker, but also games such as craps and sic bo. If you want to raise the bar to another level, you can visit the live casino lobby.
Prime Casino organises tournaments you can join and playing games helps you up your level, earning you better prizes and service.
Prime Casino’s Commitment to Responsible Gambling
Players at Prime Casino can benefit from responsible gambling tools that can be found in “My Account” part of the website. You can cool-off for 24 hours, 48 hours and 7 days.
Additionally, players can suspend their accounts for 30, 60 and 90 days. For those who’d like to self-exclude, it’s best to contact the casino support.
Other perks include setting daily, weekly or monthly deposit limits, time limits and reminders between 15 and 60 minutes. On the casino’s responsible gambling page, you can find a link to a self-assessment test that can help you see if you’re addicted to gambling and what to do next.
Prime casino is run by Microgaming software. Reading my review you may not find many useful information because this is simply another casino that I made a deposit in only once. I haven’t played here a lot but off course that’s no reason why I shouldn’t share my experience from this casino with you. I joined this casino and installed their software a few months ago.
They have an interesting bonus offer for new players which applies for the first three deposits but that offer stands only for a week after you join their casino. From some reason I didn’t make a deposit here in the first 7 days so I didn’t use their welcome bonus. In about ten days I got an interesting bonus offer from them which was 50% match bonus on my deposit. At that time the offer seemed interesting and I decided to make a 30 euros deposit here and on my bonus I got a casino bonus from 15 euros. Play through requirements were not so bad 30x bonus, but reading the rules about this game I was disappointed when I found out that the maximum withdrawal I could make was 6x my deposit. Anyway I accepted the bonus and started with 45 euros, 30+15 euros bonus. After I tried a few games my balance went up to 80 euros. Then I came across the game Elementals and after a few spins I got 20 free spins. Then I increased my bet from 0.2 to 1 euro per spin expecting more free spins but that never happened and I lost all of my money playing this slot.
Overall I like the modern design of their webpage, also this is a casino you can trust but for now I will play in other Microgaming casinos before I come back here. I’ll be back if they have another interesting bonus offer. For Prime casino I give 8 out of 10.