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PowerUp Casino

Our Rating CasinoRank
6.9/10
CasinoRank
Player Rating 35 reviews
9.2/10
35 reviews
Complaint Response 24 complaints
2 days avg. 24 complaints
What we like
  • Excellent choice of payment methods
  • No payment fees
  • 24/7 live chat
What we don’t like
  • Slow withdrawals
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


PowerUp Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://powerupcasino.com/
Established
2022
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, German, Portuguese, Finnish, Spanish, Italian, Hungarian, Polish, Norwegian, Arabic, Greek, Czech, French
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino, Sports

General Information about Powerup Casino

Powerup Casino is a retro-themed casino online, home to a catalogue of popular games, including the latest video slots, live casino games and arcade games. 

If it is a new online casino for you, the great news is that we have gathered all the essential information you need to get started. You can also keep checking this page for Powerup real player casino reviews or write your own so other players can read about your hands-on experience. 

The casino is fully licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR) for your online security. You’ll find more licensing information at the foot of the casino. 

The site is available instantly through your web browsers, or you can visit their mobile casino for a fully interactive experience on the go. 

Now, let’s look closer at Powerup Casino. 

StallCation

Complaints

Read the complaints other players have left for PowerUp Casino. Learn more about complaints.

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PoweUp Casino - Hidden max cashout on bonus

Hello, I logged in on powerup casino after changing my password (they have usually some bonusmoney or freespins left on player accounts to play. I didnt have free money or spins but there was an 150% bonus with thease terms under the big 150% *40x wager* *5€ max bet* and nothing else, they´ve always had all the terms under the bonus *icon* if I could call it that, square box with activate button and all that in there. Well this one didnt have that marked under. I played and then I won 6,465€ from big bass splash 1000 (i have a clip and a screenshot from that) i went straight to chat to ask about my wagering at the moment because it only had % progress shown and i wanted to know the excact ammount of the wager, but later on on the chat I found out that there infact was an max cashout on that deposit but there was nothin telling me that before the deposit, not on their sites terms under terms and conditions tab, I've read them all and have taken screenshots of them aswell. Bonus tab on site with my active bonus still only says 40x wager and 5€ max bet. Chat assistant told me that they have that marked on their public terms and conditions but there was nothing about that, I even took screenshots for them. I fought for a bit on chat with assistant but she/he couldnt help me any further, and asked me to get back to them via email. At this point I am starting to get frustrated and starting to have trust issues over their staff and casino overall, 6,4k€ is big money and im not willing to give up on that. Chat assistant also told me that my bonus will close earlier than it shows on my screen (screenshot on that aswell).

cart-pointer
15h left
€6465

Complaint Statistics

Resolved 21
Avg. Amount $ 1,920
Avg. Complaint Duration 12 days
Avg. Response Time 2 days

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Player rating
9.2/10 35 reviews

Top reviews from our players

I am very satisfied with the experience I had at the casino. I had no problems playing, I found it very reliable and I highly recommend it. I liked the design of the platform and the games are great.

Hi MaryKlausss, Thank you very much for your kind words! We are very happy to hear that you had such a positive experience with PowerUpCasino. Your recommendation means a lot to us, and we are always here to ensure you continue to enjoy a great gaming experience. Best Regards, PowerUp Casino

user avatar

I'm very pleased and surprised with the casino in a totally positive way, great interface and games. I needed to contact support for some questions and I was very well taken care of, I recommend it.

Hi, Eliporr! Thank you so much for your feedback! It means a lot to us to know that we are providing such a great experience to our players! Please, let us know if you need any assistant in the future and it will be a pleasure to help you! Best Regards, PowerUp Casino

user avatar

My experience at this online casino was great. The customer service was helpful, responding quickly and efficiently, and the site is straightforward to use, with the games running without major issues.

I did run into a small problem with the payment, which took longer than expected, but the support team eventually resolved it. While it wasn't perfect, I felt the service was reliable enough. I think it's worth trying, but there’s room for improvement.

Hello, Mason! Thank you for sharing your feedback! It's great to hear you enjoyed your experience overall and found the customer service team helpful and responsive. It's also good to know the platform and games met your expectations in terms of ease of use and functionality. All apologies for the delay you experienced with the payment process. While the issue was resolved, it's clear how important a smooth and timely payment experience is. Feedback like yours helps identify areas for improvement, and steps will be taken to enhance this aspect of the service. Thank you a lot for recommending the platform! If there are any additional suggestions or further assistance needed, feel free to reach out. Best regards, PowerUp Casino.

user avatar

I am very satisfied with my experience at this casino. The site is well structured and I found a wide variety of games, both casino and slots. The graphics and gameplay are nice.
The support is also worth mentioning, always available when I needed help.
I haven't had any problems so far and I'm very satisfied with the service provided. I recommend it to everyone.

Hello, oliviawison! What a joy to receive your kind review! Knowing that you are satisfied with the structure of our site, the variety of games and the overall experience makes us immensely happy. Our aim is always to provide moments of fun and quality, and it's very gratifying to know that we're on the right track. We're especially pleased to hear that our support was able to help you when you needed it. We are here for you, always ready to offer you the best possible service. Thank you very much for recommending our casino! It's a privilege to have you with us. We hope you continue to enjoy and have a great time here. Sincerely, PowerUP Casino.

user avatar

The casino offers an overall positive experience. The platform is user-friendly and provides a diverse selection of games. Customer support is quick and effective, improving the platform's overall reliability. I’d recommend it to anyone seeking both entertainment and security.

One of the games froze, but the support team advised me to clear my cache and cookies. After following their guidance, everything started working perfectly again.

Hello YohanCapo, Thanks so much for your feedback! It's awesome to hear you're enjoying the platform and that our team was able to help you sort out the issue with the game. If you ever need anything else or run into any other problems, don't hesitate to reach out! We've got your back. Have fun and happy gaming! Regards, PowerUP Casino.

user avatar

I really liked it, they have new and attractive promotions every week. The customer service is friendly and quick to respond, I felt really well looked after, and I was happy with the variety of games, I was able to find everything I wanted in the slots. I'm pleasantly surprised by this casino.

Hello Justin22, We're extremely happy to hear that you had such a positive experience at our casino! It's great to know that you found everything you were looking for in the slots and that our customer service was able to provide you with an agile and friendly service. We really appreciate your feedback, and we are always striving to offer the best promotions and a complete experience for our players. We hope you continue to enjoy and have fun with us! If you need anything, don't hesitate to call us through our support channel. Sincerely, PowerUP Casino.

user avatar

This casino provides a decent experience. The platform is fairly intuitive, and the games are varied. Customer support is fast and efficient, making everything even more reliable. I recommend it to anyone looking for fun and security.

There were glitches in some games, but customer service suggested switching browsers. I followed the advice and the problem was solved. Everything went well.

Hello, EthanRey! We appreciate you taking the time to share your feedback. It’s great to know that you found our platform user-friendly and enjoyed the diverse selection of games available. Our support team is dedicated to deliver prompt and effective assistance, and we’re delighted that we could help resolve the issue you've encountered. If you need further assistance or have any suggestions, don’t hesitate to contact us at [email protected] Best regards, PowerUp Casino.

user avatar

Overall, the platform is good, I like the design it presents because I already had an account in two other casinos and the design here is different, I liked the experience with the bonus and also with the support that I needed to ask a question about my deposit, so far I have not had any negative points but if I do I will post them here.

At the moment I don't have anything to discard but as soon as I have something I will talk about it, I had a delay with my deposit but support informed the deadlines and it was within the deadline.

Hi Zdenek199, Thank you very much for your kind words! We are thrilled to hear that you had a great experience with PowerUpCasino. Your recommendation means a lot to us and we are always here to ensure that you continue to enjoy a great gaming experience. We would like to highlight that we are looking for ways to improve your experience and you mentioned that if you had anything to report you would mention it here, however, we encourage you to submit suggestions through our website or to our support team. If you need anything, please do not hesitate to contact us. We are happy to have you as part of our PowerUpCasino community! Sincerely, PowerUP Casino.

user avatar

I love how easy to navigate the website is. It offers so many amazing bonuses and has a wide variety of slots. Also has great pixels and is bright in color also so many different ways to deposit

Not really much to dislike about the Casino as stated above it’s over all a really great casino to play I would highly recommend everyone to go and check it out

Hello Breej7331, Thank you so much for your amazing review! We're delighted to hear that you're enjoying your experience on our site. We strive to offer easy navigation, attractive bonuses and a variety of games that meet the expectations of all our players, and it's wonderful to know that this is being appreciated. We'd especially like to thank you for your compliments on the design and visual quality of the site. We work very hard to ensure that every detail provides a unique and engaging experience. We are always looking for new ways to improve and provide even more options and facilities for you. Your recommendation is very important to us, and we hope to continue offering you an unforgettable experience at our casino! If you need any help in the future, we are ready to help you and answer any questions 24 hours a day, 7 days a week. Sincerely, PowerUP Casino

user avatar

I like this casino because it has every live game and Slot that I need, it also has a very good support team that answers fast and quickly, and it also very many deposit possibilities and withdrawals. the site is also very clean and not laggy.

The only problem is that it takes a little long time to withdraw but that is okay. One other problem was that the site lagged, but I just changed the browser and I got fixed.

Hello mennering, Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with PowerUpCasino. Your recommendation means a lot to us, and we are always here to ensure that you continue to enjoy a great gaming experience. There is a way to check if you have pending verifications so your future withdrawals can be faster, accessing https://powerupcasino.com/en/account/document-verification If you need anything, don't hesitate to get in touch. We're happy to have you as part of our PowerUpCasino community! Sincerely, PowerUP Casino.

user avatar

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