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I am very sorry for the experience you had with PowerPlay. Today we rectified the issue and sent you a bottle of whisky, we have sent one that is more expensive than the standard offer promoted. A Customer Support agent from PowerPlay spoke to you today and explained the problem we had and that we value your custom. The issue was regarding our suppliers, we thought the orders had been placed but were let down by various different partners, in general, this is very rare but clearly this is our problem and we are working to fix it, in the meantime we have taken down the offer. Thank you for raising the issue, I hope you enjoy using the site in future.
Really easy to verify your account. Withdrew winnings and received it in my bank in less than 24 hours. Good job Power Play!
Only thing I can say that needs improvement is I would occasionally get kicked out of my game, but that happens on a lot of sites.
Thank you for the review, we're happy you are enjoying the site.
Cool looking site, welcome bonuses look good and I like the idea of free spins every tuesday.
Need interac in Canada which is not the easiest way to deposit but ok.
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The promotions if they were real, that has yet to be unseen. The use of their site is easy, and probably would be a great place to make wagers, if I didn’t have such a negative first experience I would probably say this is a great casino
That I feel I was lied to about their promotions, their support would email me saying they are taking care of it but still nothing. The promotion was a lie to bring in more customers. They had a promotion that if you wagered $50 they would send you a bottle of whiskey. I did this and since it has been almost two months and still no whiskey. I have multiple emails from their support with excuses and saying they are working on it. But now my emails are going unanswered. They offered a promotion they are not honouring, they will not give me an answer other then they are working on it. I have emails to prove all of this. I would probably stay away from her because of shady promotion tactics like this. If you offer a promotion you should honour it