PowerPlay Casino
AskGamblers Quick Overview
Editor’s View
Overall, we have no concerns with the casino. All the menus are easily accessible, and the site's overall feel is welcoming and friendly. Live chat was easy to locate and friendly, and we found clear information regarding payments and responsible gambling.
- High withdrawal limits
- 24/7 live chat
- Good responsible gambling tools
- Maximum win clause ($100K in 7 days)
- Withdrawal fees may apply
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19+. T&C Apply. Play Responsibly
PowerPlay Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about PowerPlay Casino
If you want to choose a reliable casino, look no further because PowerPlay Casino has been at AskGamblers for some time now. The online casinocaters to the Canadian market, and you can check out its casino rating on this page and how it stands against other online casinos in Ontario.
As well as receiving a good rating from us, several AskGamblers players have reviewed and rated the casino equally as good. Be sure to check these out before you play!
- E-Wallets 0-1 hours
- Bank Transfers 2-5 days
- Card Payments 0-12 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at PowerPlay Casino
The casino supports a small variety of payment methods so you can deposit and withdraw into your account. It’s also a crypto casino where you can use Cryptopay to deposit and withdraw also. The minimum deposit and withdrawal is $10, and the payment processor sets the maximum limits.
When it comes to withdrawals, the casino aims to process them within four hours, weekdays 8:00 am - 5:00 pm EST and weekends 12:00 pm - 4:00 pm EST. The maximum withdrawal via Interac per transaction and 24 hours is $3000.
Your first withdrawal is free of charge, and withdrawals over $100 are also free. If you withdraw an amount that is under $100, you will be charged a 3% fee. Withdrawals over $1000 may also incur a fee to the payment provider.
You can withdraw up to $100,000 per week or $20,000 per day and have a maximum of two withdrawals in 24 hours.
The maximum you can win per stake is $100,000 per week (from 12:00 am to 12:00 am Sunday to Sunday Eastern time).
Games at PowerPlay Casino
The casino is home to a collection of games, including the latest online slots, table games, poker and live casino games. The casino offers these games from multiple software providers, including world-renowned Games Global.
There are no options to list the gaming providers from the games lobby, but we have listed them in our ‘Games’ tab above. If you want to pinpoint games quickly, you can use the search engine. You can also check out thousands of online slot reviews at AskGamblers if you’re a novice.
If you’re hoping to test out some table games, you’ll be pleased with the ones available here. You can bet on popular games of blackjack and roulette, like European Roulette and Blackjack Gold Series.
In addition to that, there are also some poker games here too. You can try your hand at a game of cards with high and low stakes in games like Jacks or Better.
PowerPlay is also home to a live casino, which is open around the clock for constant entertainment. Real-life dealers, which include male and female croupiers, are available to take your bets on games from the likes of Evolution Gaming. These include Live Blackjack, Live Roulette and Live Baccarat.
PowerPlay CCasinos'Commitment to Responsible Gambling
The casino supports responsible gambling and can help you make informed decisions about your gaming activity.
When you register, you will have access to a list of responsible gambling tools to help manage your account. You can set a deposit limit for up to one month, and once set, it cannot be removed. You can also set loss limits.
The casino has a Reality Check feature, which is shown on your screen at a time-frequency of your choice. You can set these on the Gambling Controls section of your account.
You can also take a time-out, self-exclude or close your account.
Customer Support at PowerPlay Casino
If you need help or support, you can contact the casino 24/7. The quickest way to speak to someone is through live chat. We tested live chat and are pleased to confirm there were no queuing times, and we were transferred to a friendly agent immediately. There is also no chatbot.
Most, if not all, of your questions can be answered in live chat. However, if you need support outside of this feature, you can also contact the casino through Facebook or email them directly. The casino is also available over the phone, and their contact number is available in their support section.
PowerPlay Casino Bonuses
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Complaints
Read the complaints other players have left for PowerPlay Casino. Learn more about complaints.
PowerPlay Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
I am very sorry for the experience you had with PowerPlay. Today we rectified the issue and sent you a bottle of whisky, we have sent one that is more expensive than the standard offer promoted. A Customer Support agent from PowerPlay spoke to you today and explained the problem we had and that we value your custom. The issue was regarding our suppliers, we thought the orders had been placed but were let down by various different partners, in general, this is very rare but clearly this is our problem and we are working to fix it, in the meantime we have taken down the offer. Thank you for raising the issue, I hope you enjoy using the site in future.
Really easy to verify your account. Withdrew winnings and received it in my bank in less than 24 hours. Good job Power Play!
Only thing I can say that needs improvement is I would occasionally get kicked out of my game, but that happens on a lot of sites.
Thank you for the review, we're happy you are enjoying the site.
Cool looking site, welcome bonuses look good and I like the idea of free spins every tuesday.
Need interac in Canada which is not the easiest way to deposit but ok.
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The promotions if they were real, that has yet to be unseen. The use of their site is easy, and probably would be a great place to make wagers, if I didn’t have such a negative first experience I would probably say this is a great casino
That I feel I was lied to about their promotions, their support would email me saying they are taking care of it but still nothing. The promotion was a lie to bring in more customers. They had a promotion that if you wagered $50 they would send you a bottle of whiskey. I did this and since it has been almost two months and still no whiskey. I have multiple emails from their support with excuses and saying they are working on it. But now my emails are going unanswered. They offered a promotion they are not honouring, they will not give me an answer other then they are working on it. I have emails to prove all of this. I would probably stay away from her because of shady promotion tactics like this. If you offer a promotion you should honour it