- Home to big gaming providers
- No withdrawal fees
- Live chat is open 24/7
- Mobile friendly games
- Several country restrictions
- Customer Support
- Responsible Gambling
Bank Transfers: 0-5 days
Cheques: Not offered
Card Payments: 0-5 days
Pending Time: 0-5 days
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
PlayZilla Casino is an online casino that offers a library of top games like video slots, table games, and the thrill of a live dealer. Their site is home to some very well-known software providers like Play’n GO, NetEnt, Nolimit City, Red Tiger Gaming, and more. The site is supported by multiple languages and can be reached through most web and mobile platforms. The casino is also fully licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Bulgaria, Cyprus, Netherlands, Denmark, Spain, Sweden, Ukraine, and the United States of America. The casino has listed the full list of restrictions in its terms and conditions.
Players who enjoy video slots are in for a treat! The casino has a large portfolio of titles and the lobby has several filtering options to make it easier for players to find their favourites. First, players can use the drop-down menu to sort games by each provider which narrows down the search. Or, players can also type the name of the game they want into the search engine for even quicker, almost instant access to their favourite titles. Some of the games that can be enjoyed here include the Reactoonz 2 Slot, Razor Shark Slot, Jammin’ Jars 2 Slot, and Book of Dead Slot.
Players can also visit the table games section where they will be greeted with table variations like Blackjack, Roulette, Poker, and Baccarat. Table rules vary from provider to provider and players can put their skills to the test and try to beat the dealers.
Games in the live casino look similar to the tables we just mentioned; however, these games are hosted by real-life dealers and aren’t just computerised. Human croupiers host each of the games from a live studio often streamed in full HD. Games are played in real-time and players are given the chance to interact with the live dealers and other real players. Games include Live Crazy Time and Live Sweet Bonanza Candy Land and traditional tables like Live Blackjack and Live Roulette.
Playzilla Casino is also available for gamers on the go so players can log in through their mobile devices like the latest smartphones and tablets. There is no app needed, games are optimised to work through a compatible mobile browser to give players instant access any time, anywhere!
Anyone who needs help and assistance can contact the casino's customer service department. One of the most efficient ways to get help is through their live chat facility where an agent will be on hand to help around the clock, 24 hours a day, 7 days a week. Live chat can also be reached in multiple languages and the player's preferred language can be selected at the start of the chat.
Players who feel like that may need additional support can also reach out to support over email or the telephone.
Security and Fairness
Security will never be an issue here as the casino takes it very seriously. They use high levels of SSL encryption that are backed up by the latest firewall protection. This means private information will always stay private. They also use a random number generator to determine the game results so players can enjoy fair and unbiased results.
Recommended by experts
They definitely got a great selection of games, website overall looks quite nice and is easy to navigate. Furthermore fast and straight forward deposit process.
Considering the positive aspects mentioned above I really wanted to like the casino. They've got all my favourite slots and customer service seems always online, but I just can't give a positive review. First time cashout took 3 days in total, which is already slow, but felt okish. Gave it another try few days later and right now regret my decision... My second withdrawal (after quite some deposits) is now pending since 7 days (five business days) and the customer service department is changing their answers from "it takes 3-5 business days" to "apologies for the delay, there are a lot of requests right now" and cannot do anything as it is the "financial department" who takes care of payouts. Delays can happen, but not for such a long time. Many other casinos do way better in processing cashouts and in my opinion it's a dealbreaker in terms of trust between casino and customer if you take so long to process transactions.
I really do hope they improve here as it's really the only big complaint, but probably for most players like the most critical one when making a decision where to play.
Good casino, I like to play at this casino with many deposit options and a fast payout. The support is quick and every time there when it gets problems or anything.
Very good Playzilla! It is one of the few casino gaming platforms where you get an online casino and sportsbook under one roof! But between the two, I have been spending a lot of time with their casino section because of their vast selection of games, especially their slot games library. It features several various themes, such as fairy tales, mythology, space and science fiction, among others.
I really enjoy my time at Playzilla but I just can’t help but give them a score of eight because of their average cashout process. It is alright, although I am hoping that it could be better, simpler, and faster. Plus, their maximum withdrawal is only low at just $1,500 per transaction. Like, huh? Come on, I know they can do better because many online casinos and sportsbooks have higher value.
PlayZilla Casino Complaints
3 of 3
avg complaint life