Page 9 – Player Reviews for PlayOJO Casino

Okay selection, has live casino as well. You could also earn a few daily rewards, however I probably missed something as I didn't receive any. They also have chat-support, they reply within 1 working day

It took 6 address-documents to get my account verified

They didn't wanna pay a transfer-fee to my bank (Denmark), so I had to pay it myself which is pathetic.
When I asked them about this manner, they claimed it has nothing to do with them and I should contact my bank instead. It's as if they don't know how to take responsibility

I wanted to play here, but when registering I encountered one difficulty after another, either the page would not load, or the terms of payment were unclear, and I had to choose my legal status. A very strange process, I don’t recommend it on other portals, registration and the first deposit are much easier.

i read a lot they were slow with support but i had no trouble, sometimes I dont have good connection of the internet and that affects to me and moves slowly

Some time gets slow the app but it depends more on my internet connection and the tec support is also slow nothing to worry, finally they solved my request

I was worried by bad reviews, but PlayOJO paid me fast! Cashed out £100, and it was in my account within a day. Super fast payouts make this casino a top choice for me!

PlayOJO paid quickly, but the support was too slow for my liking. It took days to get a response, which was frustrating. Great payout speed, but support needs improvement.

I'm frequently rewarded with various perks and bonuses. It offers no wagering requirements on bonuses, so I can withdraw my win without any hidden terms.

I have experienced delays in withdrawal, particularly during busy periods or for larger withdrawal amounts. This can be frustrating as I wanted to access my wins quickly.

There’s a solid selection of games! I love live casino so I mainly play the games there but there are so many slots to choose from and bingo. They have some cool features too. If my blackjack table is full they will automatically find another available seat at a different table based on what I like to play (and how much I want to spend). The offfers you get in kickers are pretty sweet too! They do some cool promos quite regularly where you can win all sorts of stuff. There’s no wagering here so any wins you get from bonuses you keep! Probably my favourite casino atm!

Sometime the app can get stuck when I open it and it just sticks on loading. Doesn’t happen often and is fixed by just closing and opening again. Pretty minor tbh.

The variety of games is okay. I really don't see anything I like on this casino app more than others I've tried. There are some different game options is the only positive.

I was lead to believe I was going to get free spins for signing up and making a first deposit. I received nothing. The chat wasn't user friendly. It has annoying pre wrote answers instead of a live agent so I emailed my concern and got a generic response saying to clear cache and they are looking into it. Still received nothing. I do not recommend this online casino at all.

I made my first deposit using the kicker for free spins. No free spins were credited and the chat support and email doesn’t not exist! They only have a crappy chatbot that ghosts you after reaching the point to get transferred to an an agent, afterwards days has gone by and absolutely no response at all from neither chat nor email. Its a regrettable experience don't waste your money.

Love OJO Plus money back on everything and the no wagering requirements on the winnings. good range of games to play, and they do fun promotions and free-to-play games too.

They dont have some of the big jackpot games like mega moolah and the bingo prize money could be better if there were more players. There's not too much to dislike, to be honest

I have a pending withdrawal that has been unresolved for a while. I have verified my identity and card payment, so there is no reason for the delay. The only issue seems to be the large amount of the withdrawal. I have contacted customer support, but it takes a long time for them to respond, and their answers are always the same. It's frustrating to play there as it gets disconnected frequently, withdrawals take ages, and customer service is useless.

PlayOJO, a well-established online casino that has recently launched a dedicated Canadian website, catering specifically to players from my country. While they previously operated under a .com domain, their new Canadian site ensures a tailored experience for local players.

One of the unique aspects of PlayOJO is their advertising campaign featuring a popular drag queen, although I must admit I'm not familiar with the name of the performer they've chosen to represent their brand. Nonetheless, this unconventional approach certainly grabs attention and sets them apart from other online casinos. Now that's something to "drag" on about, am I right?

PlayOJO, in a way that sets them apart, is their innovative approach to promotions and bonuses. They offer a variety of "kickers" which are essentially special offers and promotions with varying rewards. One particularly intriguing promotion is their true and false quiz I'd participate on occasions, held on Fridays, which is similar to the popular quiz hosted by Betano every Saturday. In this quiz, players must answer 7 out of 10 questions on random topics, it can be anything from sports to food to celebrities etc. with the opportunity to win golden chips that can be used in their fire blaze live roulette game.

Additionally, PlayOJO occasionally offers these single free spins that provide players with a chance to win jackpot prizes. These free spins can lead to bonus winnings, ranging from small to large amounts and even the opportunity to progress through levels via these arrow signs and potentially claim the ultimate jackpot prize.

One aspect that makes PlayOJO an attractive option for Canadian players is their reasonable minimum deposit requirement of just $10. This low level wind of entry allows players to explore the casino's offerings without a significant financial commitment upfront. Like a sushi buffet you just have to commit to eating the entire entrée to not be charged for wasting.

Overall, PlayOJO presents itself as a warm and engaging online casino, with a strong focus on innovative promotions, exciting jackpot opportunities, and a user-friendly Canadian-specific platform. Their unconventional advertising approach and commitment to providing a fair and transparent gaming experience make them a compelling choice for Canadian online casino enthusiasts. 7.5 out of 10!

It's easy to use with a ton of games, from slots to live. No hidden terms—what you win is yours, no wagering requirements. Additional bonuses/rewards for returning players is a nice touch.

Sometimes, the games tend to lag or need to be restarted. It's not really a huge issue, but it does happen from time to time on the mobile app. The desktop seems to have fewer issues.

I've been a member for a while now, I play mainly on my laptop, but has sometimes played on mobile too. PlayOJO has a great selection of games, and they always seem to be adding new ones. It’s my favorite Casino due to the no wagering free spins offers, I have withdrawn a few times now with no issues, as with all casinos, you need to get verified first.

I can't think of anything I really dislike about this casino. Though I feel compelled to mention something, overall, it's been a positive experience for me.

They promote safe fun and have a wide variety of games. Secure payments and withdrawals. They have good offers so more winnings at the end of the day!

To be honest never had any issues but I do think that the customer support could be better when it comes to timelyness from stories I have heard from others.

I love that it has plenty of games and is very easy to go through the site. When I had some questions about the offers and deposit they were very friendly and solved everything.

They customer support is a little bit slow. They took some time to reply to me about some doubts, but at the very end they did it and where very clear on each.

Doesn’t specify anything about taking your deposits if you claim something and takes forever to reply to your issues. And every time I spin more money seems to be taken than what I’m betting. It sounds like a good casino when you read about it but it’s actually not and I do not recommend

I really love the number of games to choose from and the bonus funds have no wagering requirements and I love this feature. It's also a great App, always opens, and that's how I play all the time.

There's no real live chat but must be honest they have most categories covered in their chat bot. Also the withdrawals can take a while to pay out, but I reckon that's the same everywhere tbh.

Has a great selection of game to choose from and their app is very easy to navigate. The live bot also answered my question quickly and there are great promotions.

Support response time can be bad as it took ages to get a message after I contacted them. Also, it took too long to verify docs when trying to take my money out.

Easy form to register, my documents were verified very quickly. Many slots to enjoy playing and live casino games, no horrible terms and conditions on their offers.

No real live chat but that's what happens in many casinos once I had to chase my withdrawal but it was because I accidentally sent an old document

The selection of games offered is good. And the support system is okay. The deposit process is good.

The app always glitches, the winnings for trivia games takes forever, and its very hard to win reel spinoffs.

I registered on this site and got a freespin bonus via the email I received. I played gradually and entered level 3. My balance was 267$. I have previously done KYC and it is still in the verification process.Now I can't log in somehow!! Like previous experiences at other casinos, when you win, sometimes your account becomes problematic for various reasons. I documented every win and balance increase in the form of screenshots to take care of this I hope to cooperate and pay for my winnings. I will attach detailed via email

There is a wide mixture of games.
Nothing else to add here.

Firstly the games jump/freeze I’ve used several browsers. Withdrawals take days. They block you playing and it feels like it’s when it suits them. They pass you to safer gambling team you answer all their question and they still put your playing on hold for a further 24 hrs. This also feels like it happen when jackpots are high it’s like they stop you from any chance of winning it. I agree with them questioning us but to still restrict your account is not on.
I suggest them intervene but not so often maybe if the safer gambling team have spoken to a player in the last 6 months why do it again, once or twice a year maybe but not if the player is risking a few hundred, thousands then yes.

Only single withdrawals that usually take 24 hours. Up to 5 days to get a reply from them. They completely neglect their email. I made a negative review on Trustpilot with my username and they blocked all bonuses on my account but was still given the promo code and kickers to say I was eligible for promotion so when I deposited they just refused to give promotion due to the comments I made.

They used to reach out and offer promotions for playing. Good selection of fun games. A-lister promotions. Kickers are a fun little bonus on your deposits every now and then.

Customer service is gone, live chat was replaced with a robot. Emails seem to go nowhere. I verified my docs a long time ago but now they want to verify them again so they are sent and then they don't respond. I used to tell everyone to gamble there because of the customer service but it seems it's a thing of the past for them.

I have uploaded multiple documents including ID, PROOF OF ADDRESS, BANK CARD, BANK STATEMENT and I am still unable to withdrawal any winnings. I have received 3 emails from support all telling me to upload documents, which I have done. I have logged into my banking through their verification process successfully, and Wyzia has verified my accounts. Although, when I go to withdrawal via ecashout ( the only option available even though I deposit via Interac Etransfer) it tells me my bank account does not belong to me! I noticed my MIDDLE name is on my account showing behind my last name, and I have asked for it to be removed and it has not been.
When using the chat feauture on the site or app, all I recieve is a message saying it may be over 6 hours to get a reply, but I have NEVER received a real person reply from the chat.

I been trying to withdraw my money on my account and been hit with to many pending withdrawals which I was shocked as I have no pending withdrawals so I've uploaded all my documents and still nothing.

Live chat is pointless amd emailing support is useless too as no one replies

All I want is to withdraw my cash pleaee can someone from playojo fix this for me

I enjoy you app as I win big on ot so I don't want to leave so just sort your act on

From my personal experience. Many games to entertain you for hours.
Good interface with some exclusive games. They give you nice bonus. The site is fast and sound to be secure.

No support, if you want to talk to someone, forget about it right away. For 1 week I try to speak with someone and the support are always offline, moreover to make you pay he uses several tactics not to pay you. After several deposits I finally won $3000 I made a withdrawal and 2 days later asked me for my documents for verification, 2 day later all my document was approved, then 4 days later he returned my money to my account without explanation. This casino wants me to gamble this money. I have several people in my family who have stopped playing playojo because they have a hard time getting paid.

Ontario players and all players from the world must read my honest review before you gamble with your hard worked money.

Games, live casino available.
Website looks perfect.
Nothing much to say but read what I don’t like about this casino.

3-4 weeks verification times.
7-8 days withdrawal pending time.
Bad bonus system like 0.01 spin all the time In quantity of 10 spin worth 0.10 lol what a terrible bonus.
Slot has many glitches.

Ok selection of games. Has ok deals kickers. Live casino is good mix of games. Haven't withdrawn but hopefully one day. Hoping they are quick but who knows reading reviews.

The worst customer support of any site I have ever been on. Do playojo look at reviews? Because if you did you would clue in a see the same complaints... solution?
It'd called hire more people and actual have support. Don't come back with some bs peak hours crap.
I have tried at all hours and sane same same. Your hurting your own reputation.
minus 10 stars for customer service

Well the Games are good and a very good selection.
I really Like the layout of the website it’s very inviting and I always Seem to get good payouts on this site.

Withdrawal times is just ridiculous.
No help from customer service.
I’ve waited days and days just to get someone to eventually process my withdrawal even thought my account is fully verified.