Planet Kings Casino
- Full range of Rival slots and casino games
- Instant-play version available
- 24/7 support through live chat, toll-free and international phone, and email
- Secured with 128-bit SSL encryption
- Players outside of Mexico, Venezuela, and Argentina cannot use toll-free phone support
- No posted third-party audit information
- Customer Support
- Responsible Gambling
Bank Transfers: 5-10 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 48-72 hours
Support Phone International Email:
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Planet Kings Casino is an online gaming site that offers a full range of slots and other casino games. The casino features both a downloadable client and an instant-play version. It is powered by Rival Gaming, a leading software platform that has been around since 2006. The casino holds an online gaming license from the jurisdiction of Curacao.
Planet Kings Casino offers a full range of slots. These are broken down into three categories. The first and most famous are the i-slots. These are five-reel bonus video slot games that offer a level of interaction not commonly found in online slots, such as a running storyline or a special type of bonus feature. Planet Kings Casino also offers several other games in the regular five-reel video slot category, as well as numerous three-reel classic slots.
Table game players have a wide selection of games to choose from. The casino offers both single-hand and multi-hand blackjack, along with roulette, craps, and baccarat. Other games include Let It Ride, pai gow poker, red dog, Three Card Poker, and war.
If you are interested in video poker, Planet Kings Casino has enough variants to entertain most players. Their selection includes Jacks or Better, Deuces Wild, Joker Poker, Double Joker, Deuces and Joker, Tens or Better, and Aces or Faces. Planet Kings Casino offers standard paytables for most of their games, and the animations are remarkably smooth.
Planet Kings Casino support staff are available 24/7 for any inquiry or feedback. They can be reached the fastest through live chat, which is available both in the casino software and on the Planet Kings Casino website. You can also get in touch with a representative over the phone or by email. If you live outside of Mexico, Venezuela, or Argentina, phone calls may be tolled.
Security and Fairness
We're satisfied with the safety measures used at Planet Kings Casino. Whenever you send them personal or financial information, the data is kept encrypted through 128-bit SSL technology. This obscures your details and makes it impossible for anyone to read them as they travel through the network. Additional steps are taken to keep credit card information especially safe.
Because Rival has been around for several years, they have a proven track record of offering fair gaming. This has been shown through numerous audits conducted by third-party mathematics firms. Unfortunately, Planet Kings Casino does not have an audit certificate of their own at this time.
Recommended by experts
It was some time ago in 2016 when I received a nice promotional email from Planet Kings Casino. I have not come across this casino before, so I didn't know what software the casino was using, until I visited the website and realised that it was a Rival casino. Typically of other Rival casinos too, the games directory of the casino also includes games from BetSoft. What surprised me most was the fact that I could access this casino whereas almost all others were restricted for me. Only a very few are accessible, and these include Tradition and Vegas Fiesta casinos.
As usual, Rival casinos have very attractive bonuses to offer. In this instance, Planet Kings was offering a no-deposit $35 free bonus upon registration, followed by a hefty 400% deposit bonus for the first deposit, if I'm not mistaken. Needless to say, I was drawn to it like a moth to a flame, as they say, and so I quickly downloaded the software and have it installed into my laptop. After getting the registration done, I logged into the casino to look for that nice $35 free bonus. I was anticipating to use it to play either one of my old favourite Rival games, or try out BetSoft's Fruit Zen game, the only BetSoft game that I usually play on. But alas, that $35 bonus was nowhere to be seen. It wasn't in the Promotions section as it should be, so I tried getting assistance from the Live Chat host. After many attempts and wasted waiting periods, I gave up. There was no response from the Live Chat host at all!
I then requested for the no-deposit bonus money via email. 3 days in waiting, still no reply. I wrote another email to them requesting for that same $35 bonus, and even stating that I had made an earlier request for it but didn't get any reply from the casino. 1 week passed and still no reply. One more request was sent, which also ended up with no response at all. What kind of a Customer Support service is this blardy casino providing? Live Chat is shown as active, but no one answers it. Queries by emails never got replied. So I finally gave up chasing that no-good $35 free chip. It was probably all just a promotional trick, I was thinking.
One day, whilst I was trying out one of their new games, I clicked on the Live Chat button and left it on, waiting to see if anyone would come into the chat, whilst I carry on playing a game in the fun mode. Surprisingly, a lady host came into the chat after about 15 minutes or so of waiting. Ah, I said to myself, at last I can ask my question and finally get that no-deposit $35 money. But guess what she said to me? Sorry, but players from your country are not allowed to get the bonus. When I asked why no one replied to my emails, she couldn't give a direct answer. Then I asked her, would I be eligible to get the 400% deposit bonus? "Sorry sir" was the reply. Oh gees! What a total waste of my time and efforts that turned out to be. My country restriction should have been stated in their T&C, but it wasn't there at all. Not even in their Bonus or Promotional terms.
Well, after all that, there was only one thing left for me to do - request for a permanent closure of my account. She gladly obliged. At least I got one thing done correctly! Sheesh!
I really dont like the design of the casino because it's not my type of place to play at. Tried, but the casino needs to be more effective to bring more players. They also dont have Live chat available all the time and they dont give fast support on their emails either. I don´t think they will be in this industry in future because they need to be more professional and give better support to their players.
Only 2 complaints and no one even bothered to see what are they about, casino rep of this casino, must be some very "responsible" person, I really don't like, when I see complaints, not resolved or like in this cases, not even touched by their casino reps. From the start they show you, they don't care about their players, so my point is why waste your time! Well yes most of the players I guess are like me, taking advantage of their no deposit bonus, which is another ridiculous offer, just wait to see their wagering X 100 the bonus and as I remember maximum cash out, from this bonus was only 33$, so the same as the welcome offer.
So is it worth of trying this bonus, or there is nothing to do special in the moment, so I can sink my boredom and played their welcome bonuses. Yes, mostly of all Rival casinos I have used their free chip offer, the reason was that. Knowing they are on bad reputation, as casinos with huge delay in the matter of cashing out, so yes, I do know whom I am dealing with, but still want to try their free chip and honestly, I didn't think even once, that I would succeed of wagering their free bonuses.
Well I am just being honest, maybe some players managed to wager this kind of bonus, but to be realistic it’s too much playing and had to be truly lucky, but even so, for what ? For only 33$, so not worth of trying. I still made account there, downloaded the casino, claimed the free chip from the cashier, that famous 33$ free and was ready to have some fun or spend my time for a while, so I can’t waste that free bonus. Well easy comes, easy goes, the free chip lasted only 15 minutes, playing Mystic Wolf game, which this is one of my favorite games here, just because I liked the look and graphics of this game. Playing with 2.50 $ per bet, waste it and finished it. I have never visited this casino, from then, well not Rival fan, but even so I think I could find more trust able casinos.
Planet Kings is a part of the Rival gaming portal and they are one of the best now and I think they also have the most no. of casino with them as almost every third casino is from Rival. I got 33 as a free sign up money form them and was happy about it and got it without any problem. Was glad that they also had an instant play version of the
Won more than 50$ from the three reel slots here. Big cash win was one of the major reasons this happened. Because hit the bar on all three reels 2 times and that alone paid me around 60-70 $. I think all the casinos should have three reel slots as they are the most entertaining I do not even understand what happens in video slots I just have to see ok this and this combined with this and then I won this. Three reel one is simple and straight. All the symbols are mentioned on the side of the games with the amount of winning with the level of betting also. This is why I always prefer them over 5 reel.
But there as one game which is better than all of them and is the best table game ever. Casino War. It is my favorite table game ever. They also name it Casino Battle on a lot of casinos.This one is the most simple game ever both the dealer and player get one one card each. And the one with the high card wins. And this simple game is the most entertaining game because it is very fast and money is also fast. Even though I lost all the money here but I am never going to blame the game for that because I bet high with my decision only. But I would like to make a suggestion here that they should come up with another variant of this game where we are against other players so that it gets more interesting.
It is a very typical Rival gaming style casino with the same no deposit bonus offer which every one loves and to be brutally honest I think these casino s from this platform have lot of users only because they have this no deposit bonus in almost all the casinos they are affiliated with.
This time I got a good 33$ no deposit bonus from them but when I had joined the bonus was not sent to me and then I had to talk to the support staff and then they gave it to me and I did not like this at all and this has never happened to me before and they were very sorry for this but I was not happy .
AND I had ALREADY MADE UP MY MIND THAT I AM only going to play black jack or roulette because my last experience on slots was horrible and I was not going to lose my money with some stupid slot for no reason at all again. I was betting 5$ per hand in black jack and in the beginning I was getting busted most of the time and then I had only 15 left then I decided to bet 10$ on one hand and I got 9, 5 and 4 and the dealer got 8 and 9 and I was lucky that I hit after getting 9 and a 5 and that risk paid me 20$ and then I came back to 5$ and slowly increased my bank roll. And that is how I managed to make it 150 in a couple of days but then lost it all roulette and hated that decision because I have a very hard luck when I play roulette that game is like meant only to take money from me. I would rate this casino 7 out of 10.
I signed up with Planet Kings casino because of their 33 dollars no deposit bonus.The only way I would deposit in this kind of Rival casino is that I first win something using bonus money. I don't trust these type of casinos very much because there are lot of bad casinos using Rival software. I opened their website which looks pretty nice and decided to use download version instead of instant play. As soon as the sign up process was over a message pope up in lobby saying that I can claim no deposit bonus of 33 dollars in casino cashier. The bonus terms and conditions for 33 dollars was ridiculous.
Biggest possible wagering requirement of 100x plus the maximum amount that could be withdrawn from this bonus was 33 dollars. Since I was already here I decided to play this bonus out mostly for fun. I opened Cleopatra's coins slot and set my bet to maximum 3,75 dollars per spin. The reels just kept coming in messy order without any winning combinations. With two spins left in my balance I won 10 fee games with x3 multiplier. I thought that this free games will bring me at least hundred dollars since I am betting maximum amount but guess what they payed a big zero. It is very rare that this slot don't pay good on free games or at least re trigger them but I guess the luck was not on my side that day. I browsed a bit more trough the slot games and spent a little cash that I had left on reel of fortune slot. I had only few spins so I did not expect much from this slot anyways.
For the finish I checked some of theirs deposit bonuses and believe me that they are also terrible. Big wagering requirements plus the bonus itself is not cashable. The only thing that is positive about Planet Kings casino is large number of games but rare are casinos that don't offer lot of games. Overall grade is four out of ten stars for this Rival casino.
Planet Kings Casino Complaints
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