Pistolo Casino

Item: Pistolo Casino
Rating: 4.4
Author: Sharon D.

Pistolo Casino

Welcome Bonus

100% up to €500 + 200 Free Spins

Visit casino

T&Cs Apply

Our Rating CasinoRank

4.4/10

CasinoRank

Player Rating 1 reviews

4/10

1 reviews

Complaint Response 23 complaints

2 days avg. 23 complaints

AskGamblers Quick Overview

Editors View

You’ll be greeted at Pistolo Casino with an excellent collection of casino games and payment methods. You can securely fund your account and access 24/7 live chat should you ever need help. Everything you need is in one place and you can switch between casino and sports betting regardless of which device you’re using.

By Sharon D.

What we like

Low deposit options
24/7 live chat
Good selection of payment options

What we don’t like

Slow withdrawals
No evening/weekend withdrawals

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Pistolo Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://pistolo.com/

Established

2025

Licences

Anjouan Gaming Board

Company

Stellar Ltd

Affiliate Program

Mio Media Affiliates

Languages

English, German, Spanish, Finnish, French, Hungarian, Norwegian, Polish, Portuguese, Italian, Czech, Arabic, Greek, Slovak, Slovenian, Dutch

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Pistolo Casino

Pistolo Casino is an online casino site offering a wide range of fantastic casino games and slots. The casino is available in English and Finnish and we’ll chat more about these kinds of details as you continue reading our casino reviews.

You can switch seamlessly between casino and sports and check our Betting section for more information on sports reviews.

Deposit Methods

MasterCard, CashtoCode, MiFinity, Bitcoin Cash, Bitcoin, Ethereum, Tether, Litecoin, Ripple, USD Coin, Dogecoin, Cardano, Zimpler, Bank Wire Transfer, Paysafecard, Skrill, Neteller, Siru Mobile, BLIK, Interac, Neosurf

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Revolut, MiFinity, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Ripple, USD Coin, Dogecoin, Cardano, Zimpler, Interac

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Czech Republic korunas, Australian dollars, Swiss francs, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Ripple, USD Coin, ADA

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Pistolo Casino

You can use a wide range of payment methods to fund your account, including web wallets, credit cards, and it is a cryptocurrency casino. The minimum deposit starts at €10, and all deposits must be wagered at least 1x.

You must complete the verification process when asked, which is usually before your first withdrawal. Once you send your documents to the casino, they aim to review them within three business days.

Once verified, the casino may take up to three business days to process your withdrawal. The finance department works Monday to Friday from 5 am to 6 pm GMT, and you can have three pending withdrawals in your account at the same time.

The amount you can withdraw depends on your VIP level. Please see the terms and conditions, as these also vary depending on which currency you choose. Generally, they range from up to €500-€1,500 per day and €7,000-€20,000 per month.

Game Providers

1x2Games, 3 Oaks Gaming, Amatic Industries, Amusnet (Former EGT Interactive), Apollo Games, Belatra, BetGames, Betsoft, Betsolutions, BF Games, BGaming, Big Time Gaming, Caleta Gaming, Casino Technology, ELA Games, Elk Studios, Endorphina, Evolution Gaming, Ezugi, Fazi, Felt Gaming, Foxium, Fugaso, GameArt, GameBeat, Gaming Corps, Gamzix, Golden Rock Studios, Hacksaw Gaming, High5Games, Iron Dog Studios, Just For The Win, KA Gaming, Kalamba Games, Kiron Interactive, Leap, LuckyStreak, Mascot Gaming, Merkur Gaming, Games Global, Mr. Slotty, NetEnt, NetGaming, Nolimit City, Novomatic, Nucleus Gaming, OneTouch Games, Onlyplay, Oryx Gaming, PariPlay, PlayPearls, Playson, Playtech, Pocket Games Soft, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, Revolver Gaming, Rogue, Skywind Group, SmartSoft Gaming, Spinmatic Entertainment, Spinomenal, Spribe, Stakelogic, Swintt, Thunderkick, Tom Horn Gaming, Turbo Games, Yggdrasil Gaming, Zillion Games

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at Pistolo Casino

The casino has thousands of games to choose from, including popular online slots, megaways, bonus buys and progressive slots. You can use the menus to find each game type, or you can use the search engine to find your favourite games. The casino has exclusive titles you won’t find anywhere else, and it’s easy to see which new online slots have been added.

If you want to try more traditional games, there are lots of table games available. You can try different versions of online poker, blackjack, roulette and more.

It also has a great selection of live casino games. There are more than 300 live dealer games available, which means you’ll enjoy open rooms around the clock. You can enter any room that matches your budget and play along with the dealers and other real players.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Pistolo Casino’s Commitment to Responsible Gambling

You can take a break from your gaming activities at any time. You can contact the casino and ask for a self-exclusion, and the casino aims to close your account within 24 hours. You must let the casino know how long you need to self-exclude, and this cannot be revoked until the time has expired.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Pistolo Casino

If you have any questions, you can contact support, and one of the fastest options is live chat. You can access this feature through the help centre, and live chat agents are available 24/7. In our experience, they were friendly and polite and we had no issues in testing and reviewing this feature.

However, if you need additional assistance, you can also email the casino 24/7. It may be worth checking the help centre, which has covered various topics including casino bonuses, payments and more.

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Pistolo Casino Bonuses

Check out other Pistolo Casino Bonuses and pick one that suits your needs.

Discover all bonuses

Welcome Bonus

100% up to 150000 HUF + 200 Free Spins

Minimum Deposit 6000 HUF

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

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T&Cs Apply

Welcome Bonus

100% up to 5000 NOK + 200 Free Spins

Minimum Deposit 200 NOK

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to 2250 PLN + 200 Free Spins

Minimum Deposit 90 PLN

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to 1000 NZD + 200 Free Spins

Minimum Deposit 40 NZD

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to 750 CAD + 200 Free Spins

Minimum Deposit 30 CAD

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to 12500 CZK + 200 Free Spins

Minimum Deposit 500 CZK

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Welcome Bonus

100% up to 550 CHF + 200 Free Spins

Minimum Deposit 22 CHF

Wagering Requirements 35x(d+b)

Bonus Percentage 100%

More info

Claim bonus

T&Cs Apply

Reload Bonus

50% up to €700 + 50 Free Spins, Weekend Reload

Minimum Deposit €50

Wagering Requirements 35x(d+b)

Bonus Percentage 50%

More info

Claim bonus

T&Cs Apply

Free Spins

50 Free Spins

Minimum Deposit €20

Free Spins 50

Free Spins WR 40x

More info

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Live Casino Bonus

25% up to €200 Live Cashback

Minimum Deposit N/A

Wagering Requirements 1x

Bonus Percentage 25%

More info

Claim bonus

T&Cs Apply

Complaints

Read the complaints other players have left for Pistolo Casino. Learn more about complaints.

Show all complaints

Submit complaint

Self excluded permanently

Dear Pistolo Casino Support,

I am writing once again to request the immediate and permanent closure of my account.

I have sent multiple emails requesting that my account be closed, yet my requests have not been respected. Instead of processing my closure request, I continue to receive bonuses, promotions, and offers encouraging me to keep gambling.

Please consider this my final request. I do not wish to receive any further promotional communications, bonuses, or marketing materials. I am requesting that my account be permanently closed and that I be excluded from all future gambling activities on your platform.

I would appreciate written confirmation that my account has been permanently closed and that all marketing communications have been stopped.

Thank you for your immediate attention to this matter.

Sincerely,

Resolved

Marketing spam without consent

Pistolo continuously sends me marketing by email and SMS even though I have asked them to stop it multiple times. Unsubscribing will not stop it either. They have promised several times to stop it yet I still receive the spam from them. I demand them to explain me whether they are unwilling or incapable of stopping it. I also demand them to stop all marketing immediately. Attached some emails with them.

Resolved

Bonus not received even after wagering

I am filing a formal complaint against this casino for deceptive bonus practices that constitute a clear bait-and-switch scheme.

Before making any deposit, I contacted the casino's support team to inquire about the deposit bonus. I was explicitly promised a 100% bonus on my deposit, conditional on depositing and wagering. Based on this direct promise from the casino's own representative, I deposited $200 and completed the required wagering.

After wagering, I contacted support again to follow up on the bonus. I was told a second time that the bonus would be credited once my bets were settled. This was a second, unambiguous confirmation of the bonus from the casino's support team.

My bet settled as a loss. I then contacted support to claim the bonus that had been promised to me twice. At this point and only at this point support refused to issue the bonus, offering no valid explanation for their refusal.

The timing of this refusal is not coincidental. The casino confirmed the bonus while my funds were at risk, only to deny it the moment those funds were irrecoverably lost. This is a deliberate bait-and-switch:

— The casino used the promise of a bonus to induce my initial $200 deposit.
— They reconfirmed the bonus a second time while my funds were actively being wagered, preventing any possibility of withdrawal.
— They refused to honor their promise only after my bet was lost and my funds were fully unrecoverable.

Despite contacting support multiple times, I was never once informed of any eligibility restriction, exclusion, or condition that would prevent me from receiving the bonus. This information was deliberately withheld at every interaction until it was too late for me to protect my funds.

This is not an administrative error. This is a pattern of conduct designed to extract deposits from players under false pretenses.

I am requesting:
1. A full refund of my $200 deposit
2. A formal record of this casino's deceptive conduct on the AskGamblers platform

You will find below a record of my whole conversation with the pistolo chat, I always save conversations in case of problems.

Resolved

Withdrawal delayed for days

Hi,

I am writing a complaint regarding my withdrawal, which I made on 11.5.2026.

Today, it is 22.5.2026, and I still haven't received any news.

They are always saying it could be processed every day and that I need to stay patient.

I would just kindly ask you if you could check the situation with them and help me

Thank you

Resolved

€500

Delayed payment and blocked email

I made withdrawal at 1.5.2026 and now 8.5.2026 it hasn't been processed or paid yet. I tried to ask about it via email and my email has been blocked. From chat I get same answer that " payment is to be processed soon. I did not play with bonus or my account doesn't need verification. Pistolo website gives info that payments are been processed within 1 - 3 business days. This is unacceptable business practice towards paying customers.

Resolved

€500

The payment is delayed from 12/3/2036

This is a message for pistolo.

The payment is delayed from 12/3/2036.

In the terms of use it takes maximum 3 day's to pay the customer. On my account, i used the live chat, but it's every time the same answer" we are working on it.

They do it every time again but there changes nothing. For me they cheat the customers every time again and again

Resolved

Account closure money witheld 1132

Hello,

this complaint is to advise of Pistolo Casino's locking me out of my account as of Feb 6th, 2026 and withholding my funds.

Ive lost over $8000 CAD in this website and not i get locked out and theyre withholding the $1132 that was left in my account.

Ive gone to live chat multiple times and they told me to contact them via customer support email. My VIP host was answeringI did and all of a sudden communication just stopped one day.

The first email was Feb 6, 2026 with my pistolo vip host, he asked for a screenshot of the error when logging in, then another customer service rep answered on Feb 11, 2026 and said he changed my password and it should be ok.

It was not, I am still logged out. I told them this.

Feb 12, 2026 i get an email from Ethan VIP Management team saying that my account is under review. Ive sent multiple follow up emails and have not heard back from them.

At this point, I can only assume that my money is being stolen by Pistolo after theyve already taken $8000 from me, fairly, I lost it playing. But this $1132 is mine and I dont deserve this treatment.

Resolved

$1,132

Delayed withdrawal and prolonged verification process

I am writing to file a formal complaint regarding a withdrawal request that has been pending since January 9th, 2026.

On January 9th, I requested a withdrawal of 570,000 HUF after winning at Pistolo Casino. Despite my request being made nearly two months ago, I have yet to receive my funds.

For the past four weeks, I have been told that my documents are "under review." However, I have received no meaningful updates or information regarding the status of this verification process or when I can expect my payment to be finalized.

I have complied with all requirements, yet the delay has become unreasonable. I request that my account verification be completed immediately and my withdrawal processed without further delay.

I look forward to your prompt response and a resolution to this matter.

< first name removed >

< email address removed >

Resolved

Ft570,000

No response after submitting KYC documents

I am facing a verification issue with Pistolo.
The platform requested identity verification (KYC), and I fully complied with all requirements. I submitted:
• Photos holding my ID document
• Front and back of the document
• Selfie as requested

After submitting all the requested documents, I have not received any response or update from the support team. My account remains pending, and I am unable to proceed normally.
I have tried contacting support, but there has been no resolution or clear timeline.
I kindly ask AskGamblers to assist in resolving this issue and request Pistolo to review my documents and complete the verification process as soon as possible.

Resolved

Non payment for over a week

After winning on this casino and requesting withdrawals, I have not been paid. It's been over a week and according to their limits they have not paid me anything at all. I would like to for them to begin the payments. Can we contact the casino and have a discussion here in public. I would like to accelerate this process that has not moved since the beginning

Resolved

$7,500

Pistolo Casino Complaint Stats

Resolved 21 / 21

Avg. Amount $1,051

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

4/10 ● 1 review

Top reviews from our players

Bloodborne99

1 year ago

4/10

Good games range easy to sign up easy to complete verification as there is none.I was able to set up withput verification.

No responsible Gambling tools . No ability to set limits set break times nothing. Very very difficult to take a break or self exclude in anyway. Avoid. I had multiple emails sent and apparently you notify the casino clearly stating your intentions to self exclude then you have to wait for the casino to respond, normally with an enticement offers if you still manage to fight the urge and ask to self exclusion you must re sent the resquest to take a break and waiting on another email that asks are you sure which takes days. Then you wait. This casino has lots of predatory rules watch out be very careful

Pistolo Casino News

Read all news about Pistolo Casino, check for updates and stay tuned for exclusive bonuses.

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