N1Bet Casino

The sum is only $580 but it seems they have trouble even paying that amount

€537

Unfortunately some of the recent review are correct. They take your money easily but when it comes time to withdraw, they delay as long as possible. It has been 3+ days since I made my withdrawal request with a fully verified account and it is still pending with reversal allowed. The sum is only $580 but it seems they have trouble even paying that amount. I have contacted live support multiple times and I always get the same canned replies of asking for patience and waiting a little bit longer. I feel scammed, angry, annoyed. Other websites I have used process withdrawals in 30 minutes or less. I was drawn in because of the promos and the layout, but that was a very bad mistake. Please STAY CLEAR at all costs! Even if I end up getting paid eventually, the experience has been very negative that it is not worth putting in more money since I will have to wait an eternity to receive any winnings.

Account closure and balance withheld

$580

I would like to submit a complaint regarding N1Bet Casino.

I had a verified player account with the casino and had previously made deposits and withdrawals without any issues. My identity verification (KYC) was completed, and the casino had already processed a withdrawal for me in the past.

Recently, I played in the live casino section (blackjack and roulette) and won approximately €28,000. When I attempted to withdraw my balance, the casino suddenly blocked and closed my account.

After contacting their support team, they informed me that my account was closed under their Anti-Fraud Policy and vaguely accused me of fraudulent activity. However, they have not provided any specific explanation or evidence to support this claim.

I strongly deny these accusations. I only used one account under my real identity and played normally on the platform. Before the account was closed, I took a screenshot showing my balance of approximately €28,000, and I have saved all email correspondence with the casino.

I am not trying to recover gambling losses. I am simply requesting that the casino release the balance that was in my account before it was closed.

I am happy to provide all evidence, including screenshots, account verification, and payment history.

I respectfully ask for assistance in resolving this dispute and for the casino to process the withdrawal of my funds.

Unjustified withdrawal rejection

I am filing this complaint against N1Bet for the unjustified withholding of my funds. My total deposit is $1800 CAD, and I am withdrawing $1332.14 CAD. All funds in my account consist strictly of my own deposited money, and I have not used or claimed any bonuses. Despite three different agents manually checking my account and confirming that everything is in order and my wagering requirements are met, my withdrawal requests were rejected repeatedly.

Timeline of Events:
1. Initially, I encountered consistent errors when attempting to submit a withdrawal on their website. Support confirmed I only needed an additional $19.03 in wagering. After completing this, the website still blocked the request. While Support claimed to escalate the issue, I investigated the browser console logs (F12). The system error log explicitly stated “withdrawal is currently not available as the deposit was not wagered enough times. Remaining status: 1798.6/1800.0”. After completing this final amount, the system successfully allowed the submission. This technically proves that the website’s backend was programmed to accept 1x wagering as the fulfillment of the requirement.

2. My KYC was already fully approved long ago. However, my first request was rejected with a demand for additional bank account information and transaction records. I provided all requested documents immediately.

3. After submitting the bank info, I was told by an agent that "everything is in order" and was instructed to request the withdrawal again. However, both my 2nd and 3rd requests were rejected, with the finance team suddenly claiming my wagering requirements were not met.

4. I contacted support to clarify the rules. The agent provided T&C 9.6, which explicitly states: "Any deposit has to be wagered 1 time (player must place bets one time of their deposit amount) before the withdrawal of funds connected to this deposit is available… If a player is suspected of money laundering or other fraudulent actions, the casino has the right to request that the deposits need to be wagered at least 3 times."

5. After I cited their own terms and provided proof of compliance, my 4th request was still canceled without any reason or explanation provided. Three follow-up emails sent to their support team have been ignored.

I can provide corresponding screenshots and evidence for every single detail mentioned above if needed.

Delayed withdrawal without justifiable reason

$1332.14

Dear AskGamblers Team,
I am submitting a complaint regarding delayed withdrawals at N1bet.
Clause 11.7 of the casino’s Terms and Conditions states:
“The withdrawal request are processed from 0 to 24 hours depending on the chosen payment method, but, please, keep in mind that some web wallets take up to 1 day to process the withdrawal request.”
The current withdrawal requests are as follows: €500 requested on 1 February at 22:56, €300 requested on 1 February at 23:00, and €350.25 requested on 2 February at 01:26. All three withdrawals remain in pending status well beyond the 24-hour timeframe set out in Clause 11.7.
When I contacted live chat to ask why Clause 11.7 was not being applied, I received multiple, contradictory explanations. Agent Aphrodite initially stated the delay was due to “traffic on the website.” She then changed the explanation to “added verification.” She then changed it again, stating I was “verified on the website but not verified on the system,” a distinction not defined anywhere in the Terms and Conditions. These explanations are mutually inconsistent and none are supported by the published Terms.
In a subsequent live chat with agent Massimo, I was repeatedly told that withdrawals may take up to 72 hours, despite my pointing out that Clause 11.7 specifies a 0–24 hour processing period. When I explained that the only clause referencing a 72-hour period applies only when a player needs to be verified first, and that I am already verified (and withdrew successfully just a few days ago), the agent did not contradict or challenge this interpretation. Instead, he continued to repeat the “72 hours” claim without providing contractual justification.
I then directly asked the agent to identify the authority in the Terms and Conditions on which he was relying to state that 72 hours applied to my withdrawals. This question was not answered. As can be seen in the attached PDF transcript, the agent avoided the question entirely and merely repeated that withdrawals take 72 hours, despite acknowledging that my documents were in order and that no verification was pending. Agent Massimo went further and stated that “no remedial action is available under these circumstances,” demonstrating a concerning disregard for the casino’s own stated timelines and for the customer’s contractual rights.
As stated earlier, I am already fully verified and have withdrawn successfully from this casino in the very recent past, including a cryptocurrency withdrawal to the same address on 30 January. No clause in this casino's Terms mentions "added verification" or "further verification" or anything similar. The terms are clear: there is one clause, Clause 11.7, which mentions 24 hours for processing, and another clause that explicitly mentions 72 hours only in the context of verification. That clause clearly applies to a withdrawal request made prior to verification, not to post-verification withdrawals such as mine. Notably, when this distinction was raised with agent Massimo, it was never disputed, corrected, or rebutted.
In conclusion, the casino’s agents have provided shifting and contradictory explanations for the delay, repeatedly relied on a 72-hour timeframe without contractual authority, avoided answering a direct question about the basis for that timeframe, and confirmed that no verification issue exists while stating that no remedial action is available. Taken together, this strongly suggests that the delay is a tactical or operational delay, rather than one permitted under the Terms and Conditions.
I respectfully request AskGamblers’ assistance in requiring the casino to either process my withdrawals immediately in accordance with Clause 11.7, or clearly demonstrate, with evidence, a contractual basis for withholding verified withdrawals beyond the stated 24-hour timeframe. The total amount currently withheld is €1,150.25.
I have attached a PDF of my chat with Massimo, as well as documentation of the pending withdrawals and proof that I am verified.

Account disabled after 3600 TRX withdrawal request

€1150

Dear AskGamblers Team,

I am requesting your assistance regarding a serious issue with N1Bet Casino. My account was closed without any prior notice, explanation, or communication from the casino. At the moment of closure, the account held 3600 TRX, which I can no longer access.

The casino has not provided any reason for blocking my account. Since the closure, they have completely ignored all my attempts to contact them — I have sent multiple emails and tried reaching out through different channels, but I have not received any response whatsoever.

I believe this behavior is highly unprofessional and unfair. I kindly ask AskGamblers to intervene and help me recover my funds or at least obtain an explanation from N1Bet regarding the reason for closing my account.

Thank you in advance for your assistance.

Best regards,

P.S. I have also attached emails I sent to the N1Bet casino, which remained unanswered.

Delayed my 7500 TRX withdrawal beyond 24h timeframe

Dear AskGamblers Complaint Team,

I am submitting this complaint regarding N1Bet Casino, which has failed to process my 7500 TRX withdrawal request submitted on October 14th, 2025.

According to the casino’s terms and conditions, withdrawals should be processed within 24 hours, provided the account is fully verified, which, in my case, it is. Despite this, more than 48 hours have passed, and I have yet to receive my funds.

I have contacted customer support multiple times, but they have not provided a clear explanation for the delay, nor have they given me a specific timeframe for when the withdrawal will be processed.

I believe this is a clear breach of their stated withdrawal policy, and it raises concerns about the reliability of the operator.

Please assist me in resolving this issue and help ensure that N1Bet honors its commitments to its players. I am willing to provide any necessary account details privately if needed.

Sincerely,

Pending 1200 More then 80 hours

$2424

I’m writing to formally raise a complaint regarding a delayed withdrawal of €1,200 from N1Bet.

I’ve been a regular player on their platform and have successfully withdrawn funds multiple times in the past — usually within hours. However, this time, despite my account being verified and no additional documents requested, my withdrawal has been pending for several days.

The casino clearly states that withdrawals are processed within a maximum of 72 hours. I’ve now exceeded that timeframe, and despite repeated contact with support (Henry, Tiffany, Romeo), I’ve received only generic, copy-paste responses and vague promises that the issue has been “escalated to the VIP team” or “financial department.”

I’ve asked for clarity on what has changed in their procedures, and whether there are any consequences for not respecting their own stated withdrawal terms. I’ve also requested a meaningful compensation for the delay — not symbolic free spins, but a modest cash bonus with reasonable wagering, which was refused.

At this point, I feel misled and ignored. I’ve remained polite and patient throughout, but the lack of transparency and resolution is unacceptable.

I kindly ask AskGamblers to assist in resolving this issue and ensuring that N1Bet honors its withdrawal commitments.

Requested Resolution:
- Immediate release of my €1,200 withdrawal
- Explanation for the delay
- Fair compensation for the inconvenience

Thank you for your support,
Matej

Delaying Payment without any reasoning

€1200

have made several withdrawal requests with N1 Bet Casino, all of which were smooth transactions withing the 0-24 hour timeline they advertise, usually even quicker.

This time I made a withdrawal request for $1089 and it was promptly reviewed in 4 hours and 52 minutes to be exact, but this time it was rejected and they requested information on my crypto wallet, which I had already verified in March when I made a crypto withdrawal but this was fine and I provided the documents they requested and requested my withdrawal again. I have confirmed on multiple chats that the verification is complete and im just in the queue to have my withdrawal processed.

Days pass and I follow up with support and receive the same excuses, the queue is long or just wait a bit longer we cannot give you a time. I feel its clear this is a purposeful delay as every single withdrawal I have ever made was processed in just a few hours and the initial request for this specific withdrawal was reviewed in under 5 hours and now that I verified it takes them days to process? Something is off and I cannot get a clear answer from them. Coincidentally this happens to be my biggest withdrawal request from N1 Bet Casino which was won on the slots and there was no bonus attached so it should be as straight forward as every other withdrawal I have made.

N1 Bet Casino has always been a good platform with fast withdrawals but this time not so much. I hope to get this resolved and continue to enjoy the experience I have had until this point.

Issues withdrawing my balance

Dear Askgamblers! I have difficulty withdrawing my balance at N1Bet Casino.

On December 26, I successfully completed the account verification process.

In addition, on December 24, I received an e-mail from the casino congratulating me on winning the XMAS Race tournament. Unfortunately, the e-mail did not specify the exact amount of my winnings. Based on my calculations, I believe that the winning amount was 5,000 euros.

On December 27, the casino requested information about my crypto wallet to transfer funds. On December 30, I provided the necessary details of my crypto wallet.

Unfortunately, my messages regarding the timing of the payout and the amount of winnings remained unanswered by the casino.

In accordance with clause 11.3 of the Casino's Terms and Conditions, withdrawal requests are processed from 0 to 24 hours, depending on the selected payment method. But as of January 08, the funds have not been credited to my crypto wallet.

I earnestly ask for your help in resolving this issue promptly.
Thank you in advance for your attention.

P.S. The correspondence with the casino is attached to this complaint

Complaint Statistics

Resolved 20

Avg. Amount $ 1,065

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

9.6/10 ● 268 reviews

Top reviews from our players

FervidJam

10/10

Had some doubts about the withdrawal process, but it ended up being one of the fastest I've ever experienced. No unnecessary waiting periods, just straight to the point. Funds in my account within 30 minutes.

Pem_87

10/10

The game variety is solid – something for everyone. Played some slots, hit a couple of wins, and cashed out without any issues. The support team is fast, too.

Hello Pem_87, Thank you for your review! We’re glad to hear you enjoyed the variety of games and found something that suited your taste. It’s great that you had a few nice wins on the slots and were able to cash out smoothly without any issues. We’re also pleased the support team was fast in assisting you, making the overall experience even better. Wishing you plenty more enjoyable sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Earkelma

10/10

The registration process was easy and the payouts were even easier. Won some money playing blackjack and received the money in my account within a few hours. Customer service quickly verified my account.

Hello Earkelma, Thank you for your review! We’re glad to hear the registration process was smooth and that payouts were even easier. It’s great that you enjoyed playing blackjack, scored a win, and had your funds in your account within just a few hours. We’re also pleased the customer service team could verify your account quickly, making the whole experience hassle-free. Wishing you many more enjoyable sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Lanaly_52

10/10

I really liked this casino!!! Got some decent winnings playing new slots. Payouts were made quickly and the support team was always ready to help when I had questions.

Hello Lanaly_52, Thank you for your review! We’re delighted to hear you enjoyed playing the new slots and managed to score some decent winnings. It’s great that payouts were processed quickly and that our support team was always ready to assist whenever you had questions. Wishing you plenty more fun sessions, smooth experiences, and rewarding wins ahead!

N1Bet Casino 6 months ago

Tonol.K

10/10

The game variety here is top-notch – tons of slots, poker, and table games to choose from. Played for hours, hit a couple of nice wins, and the payout process was fast and easy. The support team was fantastic – they were quick to verify my account and get the cash to me without any delays.

Hello Tonol.K , Thank you for your review! We’re thrilled to hear you’re enjoying the wide selection of slots, poker, and table games — variety always makes the experience more exciting. It’s great that you had a few nice wins and that the payout process was both fast and easy. We’re also glad the support team was able to verify your account quickly and ensure your funds were delivered without delay. Wishing you plenty more enjoyable sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Bannasta

10/10

The game variety here is fantastic – there’s always something new to play. Won a nice payout on a slot game and cashed out without any issues. The support team was quick to respond and verified my account fast.

Hello Bannasta, Thank you for your review! We’re glad to hear you’re enjoying the wide game selection and that you were able to score a nice payout on the slots. It’s great that your withdrawal went through smoothly without any issues, and we’re pleased to know the support team was responsive and quick with the verification process. Wishing you many more enjoyable sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Maamine_83

10/10

Had a great experience playing here – hit a couple of wins playing blackjack and the slots. The cashout was processed within minutes, and the money was in my bank before I even finished playing. The support team was quick to verify my account, and they were super friendly throughout the whole process.

Hello Maamine_83, Thank you for your review! We’re delighted to hear you had such a positive experience playing both blackjack and slots, and it’s fantastic that your cashout was processed so quickly — even before you finished playing! We’re also glad to know that the verification went smoothly and that our support team left a friendly impression throughout. Wishing you many more exciting sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Zanylare

10/10

I’ve been exploring their progressive jackpots, and let me tell you, the excitement is real! I’ve had my eye on a few, and I finally hit a nice win on one. The anticipation while playing is thrilling, and knowing the jackpots just keep growing makes it even better. I love the chance to win big while having a blast!

Hello Zanylare, Thank you for your review! We’re thrilled to hear you’ve been enjoying the progressive jackpots and even managed to score a nice win — that anticipation truly makes every spin more exciting. It’s great to know the growing jackpots keep you engaged and add to the overall thrill of playing. We’re glad the experience has been both entertaining and rewarding, and we wish you many more exciting moments and big wins ahead!

N1Bet Casino 6 months ago

Leni_75

10/10

For big spenders, N1 Bet is one of the best choices. The VIP Club perks, high withdrawal limits, and priority processing are a major plus. The N1 Hall of Fame makes the gaming experience even more exciting. The only downside? Some exclusive VIP perks take time to unlock. But for dedicated players, it’s worth the wait!

Hello Leni_75, Thank you for your review! We’re pleased to hear that the VIP Club perks, higher withdrawal limits, and priority processing have made your experience more enjoyable. It’s also great that the N1 Hall of Fame adds an extra layer of excitement to the gaming journey. While some of the exclusive VIP rewards do take time to unlock, they’re designed to provide lasting value for dedicated players. We appreciate your feedback and wish you many more thrilling sessions and rewarding wins ahead!

N1Bet Casino 6 months ago

Coradini_741