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Page 21 – Player Reviews for N1 Casino

N1 Casino
Welcome Bonus

100% up to €/$ 1000 + 150 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
9.5/10
CasinoRank
Player Rating 624 reviews
9.1/10
624 reviews
Complaint Response 38 complaints
2 days avg. 38 complaints

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Player Rating
9.1/10 ● 624 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and the smooth navigation of the site, which allows for easy access to their favorite titles. Many also highlight the quick withdrawal process and responsive customer support as key factors in their positive experiences.

Some players noted that certain games, particularly jackpots, can take longer to load or may occasionally crash. Additionally, there are suggestions for improving the interface and expanding the FAQ section to reduce reliance on customer support.

Top Reviews From Our Players

I love the tournaments and races and promotions most at this casino. Last time I won at Playngo and now amatic. Good pricepool and friendly help at cashback bonus request.

I would like to play novomatic slots, this I what missed most, I play them at landbased slot halls with lot of luck and would like to play them online too

Hi LAVADOME, We really appreciate your feedback since we are always working hard to provide the best online gambling experience for our players. We will pass your suggestion of getting the game of Novomatic to the relevant department. Big wins with N1 casino :) Kind regards, N1 Casino Team

user avatar

N1 Casino became popular for sure as one of the most popular streamers is playing there that's how I found out about it too and decided to claim their 100% first deposit bonus as well as 30 free spins which seemed like a really nice deal. Having a wagering of 40x and the maximum bet while playing with bonus money was 5eur so you could do medium size bets and complete the wagering faster and not be limited to do low bets as some casinos tend to do.

Slot section is easy to navigate you can check which providers they are offering and choose specific one if you wish to do so, and the games on the site are updated very regularly but I lost my balance on the casino playing slots and was so close to completing wagering around 40$ left, Tome of Madness really wasn't kind to me this time. Afterward I went and deposited on the casino for the second time without claiming any bonuses and I decided to try out their Video poker games because I didn't play them in a long time and actually missed them as they usually have High RTP, It was going well on the start I actually got a Straight Flush and won about 50eur but later on transferred to Live casino and my balance went down playing Blackjack and having a lot of losing hands in a row.
Verification was done over their website and it was really approved fast the one of fastest time I experienced at any casino, about withdraw time they must be fast too from what I've heard but I didn't have the luck to submit one even after depositing two times on this casino.


I remembered that there were 20 free spins upon registration which I didn't get after which I decided to contact Live support which is available 24/7 it took a little bit longer to get connected to the chat because there were a lot of people in the queue but in the end they gave me free spins, so it was really nice gesture from them.

The casino really works slow sometimes which I don't experience while playing on other casinos but opening the slot games sometimes takes up to a minute which is weird.
Live casino page is not done that well on the right side there is "All providers" where I clicked on and it showed Play'n GO, Microgaming, etc and it should only show the providers that are offering live casino games.

Hi COPYYY, First of all, thank you so much for your good words about our site navigation, game section and speed of verification process. We are really make an effort to update our site regullary with new design decision, to impress our players with new intresting games and loyal bonus policy. Concerning your comment on live casino page, you can see only live casino games from best game providers Evolution, Netent , Authentic. If you have any other recommends about how we can still improve our services , please do not hesitate to contact us via email or Live Chat. We are available for our players 24/7. Wish you the best of luck! Kind regards, N1 Casino Team

user avatar

Very friendly and helpful staff. Very fast payouts and lots of interesting promotions, and a fast available page I recommend to all casino and check out interesting promotions from deposits:)

Hi LOLOL12344, thank you very much for your feedback and recommending N1 Casino. We are happy to hear you like our bonus offers and withdrawal processing times. As well we have added a new game providers such Relax Gaming, Push Gaming and Nolimit City. Enjoy the best game experience with us! Kind regards, N1 Casino

user avatar

There is a pretty good selection of games to choose from, also a big range of deposit methods available. Support is quite fast with reaction times aswell.

My withdrawal has been pending now for 24 hours! With trustly aswell, and it should be instant with a few hours pending time. When I ask support i just get reminded that I should be patient and to wait more. Feels like stalling.

Thank you for the bonus and free spins. The customer agent was friendly when I asked him how to activate. The slots are good as most casinos offer same slots. Good overview

Only missed PayPal for deposit everything else perfect, if you would offer PayPal as deposit I would play more times because of easy handling this but Sofortüberweisung worked too

The verifying process is really quick, the live chat is respectful and helpful and really fast, you can pay with ideal, that's very handy, the website looks very good and they give you a bonus sometimes which is very nice. I think this casino is one of the best!

Maybe a little more slots like jammin jars? And the wagering maybe a little lower :p?
These are the small things that would be nice. For the rest really no complaints at all!

Hi CLAXFROMSONS, thank you so much for writing such nice words. We will be glad to see you again playing at our site. Br, N1 Casino Team

user avatar

There’s a lot of slot games from and I enjoy playing it. It has 200% match welcome bonus that needs to be wagered 400 times. The cashout took 30 minutes. I really had a great time in N1 Casino and I keep coming back to play.

It lacks withdrawal methods. Cashout is also slow, though they claim that transactions are instant. I have to wait for more than 12 hours. The site also lacks game providers that have the best games.

Hi, KASIV 30 Thank you for giving your opinion on our casino. The Company reserves the right to check player’s identity prior to processing payouts and to hold withdrawals for the time needed to check the player’s identity. I’m sorry our verification seemed slow to you. We always listen to our player's feedback, but I assure you that you can enjoy the best game experience on N1 ever. We will be glad to see you again playing at our site. Kind regards, N1 Casino Team

user avatar

Nice looking Website. Good amount of different slots available. Cashouts are extremely fast, (usually within 10 minutes to online payment methods) Support was always polite and helpful for me. 1 Star missing because there could be more game providers.

So far - Only providers I am missing, is Gamomat and Microgaming. But Net Ent, Playngo, Pragmatic Play and Evolution Gaming will do it for me. I did not play with any bonuses, except the free ones I got as a vip promotion.

Dear MRGANDULF, We are happy to see such a positive attitude of our Team. We are doing our best to add missing game providers. Wish you best of good luck! Best regards, N1 Casino Team

user avatar

N1 casino has fast cashouts and quick support team. They have not all slot providers/live casino but its ok what's available. Site is pretty user friendly.

I deposited with some free spin bonus on stardust. After depositing i didn't got the free spins and i had to contact support. In the chat i had to show a screenshot of the e-mail i got from them about the bonus? After some conversation i got the free spins and i won some money which had to be wagered 45 times. Thats pretty much but hey, i knew that it wasnt a great bonus. So after some playing i won some money and i wanted to withdraw it. But my winnings where removed because of exceeding some max bets of 5 euro. I didn't knew that. I had to read it here https://www.n1casino.com/terms-and-conditions and to be honest i did not see it. After all i removed my account and asked to not mail me again. Next day an e-mail in my inbox to review the customer service.....

In my opinion these bonus terms should be more clear. You can have roshtein 50 euro bonus bet on your site as affiliate but the least you can do is to communicate the terms in a better way to the real customers.

Dear Gorzola, Thank you for reviewing our casino. According to the casino’s T&C «The maximum bet with an active bonus is 5 EURO/USD, 50 NOK, 300 RUB, 7 CAD». By checking your account our system recognized that but you’ve been mostly playing with 8 - 65 EUR bets. Sorry, but it contradicts our general bonus terms and conditions https://www.n1casino.com/terms-and-conditions. Best regards, N1 Casino Team

user avatar

I joined the casino they added 150% bonus money. But actually all of your deposited money gets converted to bonus money. There's no way to cashout before the rollover. When I got below my actual deposited money they took all of the money out of the account. There's no way to get it back. Even contacted support which offers poor service.

Seems like a fraudulous website. Won't recommend registering on that site. But if you do, don't accept any bonuses.

Dear DAVAINA90, Thank you for taking the time to review our website. Regarding the bonus question, on the website, you can see general bonus terms and conditions. As stated in the point 5: "When using an activated bonus, the real money from the player's account is wagered first and only then the bonus money. 6: Players can request a withdrawal of their deposits prior meeting the wagering requirements but keep in mind that the bonus and winnings will be forfeited." In order to be able to correct this situation and provide you with an answer, we kindly ask you to provide us with your username in N1 Casino. And please do not hesitate to contact us in LiveChat or via email [email protected]. Best regards, N1 Casino

user avatar

They have all the regular slots and they seem to be licensed, albeit by a lesser license than Malta. Do note that this group has many casinos under the same flag.

Would avoid playing here at all cost. I disabled my account on one of their sister sites without realizing it and this resulting in them blocking my account at N1. It has been a struggle for 2 months to receive my left over funds back. Note, not request a refund of all my deposits. This is ridiculous and makes me think the whole group is one you want to avoid.

Dear GIDCASINO, Thank you for giving your opinion on our casino. We apologize for the inconvenience you have run into when withdrawing your funds. Please provide your username if you still need assistance with your issue and I will help you out. Kind regards, N1 Casino Team

user avatar

This isn't just another flash in the pan, here today gone tomorrow pop up Casino. While I personally have a general fondness for sites built on the softswiss platform and/or under the Direx umbrella, there are great ones, good ones and those that don't survive for long. N1 is setting the new bar that the rest should strive to achieve.

The first thing you'll notice is the selection of game providers & games is more all-encompassing than expected, this is made possible by the fact that N1 went the extra mile to ensure player access, security and enjoyment by acquiring MGA licensing. If you get to know any of the team behind the scenes it becomes clear very quickly that they are all working very hard to set a new standard of what players can expect now and in the future from sites under the new N1 umbrella.

The welcome Bonus was 100% match, with a generous set of free spins, but then to make it even better they added a 100% cashback option in case the first deposit wasn't all you'd hoped for, sure it comes with wagering a well, but it's essentially a second chance on your initial deposit to call a mulligan and take another shot.. or maybe a 3rd chance I suppose if we factor in the free spins.

I personally didn't have the best of luck my first time out to play at N1, I ran into a stubborn slot that I'd been wrestling with all week in various places and it finally got the better of me, no fault of the site at all.. entirely due to my own stubbornness. I was pleasantly surprised when I inquired later on if I happened to have any goodwill/freeplay built up from the time spent in my battle of man vs machine, not only was support friendly and helpful, but the bonus I received wasn't the pity set of free spins on a terrible slot I've grown used to in many places, but instead I was credited with a very generous cash bonus on my account, with a rather unheard of low wagering requirement attached to it. This certainly took some of the sting out of my still wounded pride.

With great bonuses, an easy to navigate, well designed site, ongoing promotions and an engaged and dedicated team working hard to build a solid site and reputation there was very little negative to be found in my initial introduction and get to know you session with N1 and I look forward to spending more time getting to know them in the near future.

My only point of contention at the moment is that I didn't get to test the cashout speed and efficiency of the site, but hopefully I'll be rectifying that soon.

Dear THEAVERAGEGUY, Thank you for reviewing our casino, and for the nice words you provided! I am really happy that you like the site and appreciate our casino team efforts. We are always happy to receive feedback so we can become better and offer a product that is as good as it can be. In case you have any questions regarding payment procedure/the cashout speed, please do not hesitate to contact us through the live chat service or via email, as we will be more than glad to assist you along the process. Kind regards, N1 Casino Team

user avatar

N1 casino is one of the latest casinos I joined and it was mainly due to the fact that I saw a quite irresistible offer to claim as a welcome bonus. That, combined with the fact that they have good game providers- Netent, Microgaming, PlaynGo was enough to gain my trust and interest in them.

So the offer I'm talking about was a 200% match welcome bonus with 40x wagering requirements. But not only that, after signing up I would also receive 20 free spins on Starburst slot. Nothing too major but still a nice free gift.

I signed up and got the free spins bonus right away. I really liked the cashier and the whole navigation as everything was easy to find and filter, which is a great thing. I played my 20 free spins and won literally less than 1eur so my playtime wasn't long afterwards. Then I made a 20 eur deposit and received my 40 eur bonus that had to be wagered 40x times. I really like the fact that N1 casino is still one of the casinos that require only bonus wagering, not deposit + bonus as most casinos lately.

With 60 eur balance and 1600 eur wagering to beat, I went to play Twin Spin slot. I was playing with 0.50 cent bets hoping for a quick balance boost, however, that didn't happen. From the very first spin it just all went downwards, I couldn't get any big win until my balance dropped down to a few euros only. Then I somehow managed to regain my balance and got up to 70 eur. This is the moment I should have changed the game to something else but I didn't. Then my balance went downhill again and this time with no resurrection.

Overall I had a great time at N1 casino and I can see myself coming back. I know that generally their bonuses have 50x bonus wagering so I'm not sure if I'd play there in the future with bonuses or just my own funds. I liked the game selection, I had no issues and reason to contact support, also I was playing both on my desktop and mobile and the user experience was good. So far I would recommend them!

Dear B L O N D I E, Thank you so much for taking your time to give us such fantastic feedback and wish many big wins in your future game play! :) Regards, N1 group

user avatar

N1 Casino is a very good casino.
Fast verification, fast withdraws and good support.

Only Online casino games are limited.
Games like Blackjack, which I think will be added soon.

Dear MBC, thank you so much for writing such a great review! We are doing our best to add missing games as soon as possibe. Wish you best of good luck, and have the best gaming experience ever! Kind regards, Amanda

user avatar

Excelent casino and other casinos of this owner is same.
Good support,fast verification,fast withdraw.
Nice promotions and freebonus sometimes

Only to add some providers like redtiger etc
Nothing else so far

Nice and well structured design of the website. Good game selection although Play and Go games are missing currently. However they are supposed to be back soon. Most importantly quick and smooth deposits, verification and withdrawal. Verification was done within hours and the cashout was on my bank account after 30 minutes. Nothing more to ask for. Cant rate the live support since I never needed them, which is a pro as well since there were no questions left before I started playing (T&C's).
For sure under my top 10 Casino list.

Dear PRINCENASEEM, Many thanks for your awesome review. We are happy to see such a positive attitude to work of our Team. We will continue to make an effort to improve our casino. Kind regards, N1 Casino

user avatar

The best slots with very funny fruits and a lot of free spin bonus I won with no deposit. My favorite slot is platinum lightning deluxe. They helped me at fast cashout

I did not find something negative by 3 times playing now

Dear ISA, we are extremely happy that you have enjoyed Platinum Lightning deluxe by playing at N1 casino. We will be glad to see you again playing at our site. Kind regards, N1 Casino Team

user avatar

I think the casino platform is easy to use, good games and fast payouts

Very cool streams with funny Content and lot of emotions and great Bonus offers with no deposit and with deposit too. A great Variety of games and withdrawal methods

I miss my native language but english and german are ok too, would like to Play in ukrainian language in future

I liked most the free spins issued without a deposit and the friendly live chat support that helped me to resolve problem with depositing by neteller

I missed some of my favourite slots like eye of horus and book of ra but found some similar ones

I like the christimas calendar with a lot of freespins and bonus, its a good idea and a very friendly support helped me to resolve my issue, thank you very much for friendly help

Best gambling experience so far for me right now. Support is extremely friendly, didn't have any problems withdrawing my winnings, if they were not so high :))
What I love mostly is bonus policy which allows you to get any promos you would like , depending on your preferences

The only thing is lack of withdrawal methods, but they were ok for me, so give it a try :))

Dear GEORGI88, Thank you very much for kind words. We are so pleased that you enjoyed our service. We will continue to make an effort to improve our software, design and general qualities of the casino. Kind regards, N1 Casino Team

user avatar

One of the best casino I have played outside of Finland. A lot of providers, which is amazing. I have found so many new slots and providers through N1casino. I love it how we can search slots by provider, for example all netent slots. Its something that every casino should have these days.

Cashout approval is extremely fast and I have never had problems with cashouts.

Deposit bonus wager requirement is quite high, also VIP level-up rewards could be better.

Dear OSMOU, we really appreciate your review about our site and service. We work hard to maintain the high quality of our service. We will be happy to see you at N1 Casino again. Best regards, N1 Casino Team

user avatar

Well, despite of the other reviews I really had a good time at the casino. They have lot of providers and currencies and a fast support. The sign up bonus is fair and they've sending e-mails constantly with promotions

It could be more no deposit bonus to try out the casino, or a lower wager on bonuses

Dear Daniel, Thank you very much for your kind words. We really appreciate it. Kind regards, N1 Casino

user avatar

Nothing. Didn't play anymore after see negative.

terrible customer support. made an account here (dutch resident but live in south africa). couldn't play from south africa because im dutch. ok fine nothing to complain about so far, rules are rules.

my gf however is from south africa and she is allowed to play. so she made an account on my recommendation for the bonus. all good, she deposited 100 eur, didn't receive the bonus. contacted customer support; they said duplicate accounts not allowed. explained she is a different person in the same househould and the first account was never activated anyway and deleted after i heard i couldnt play on it. asked for the bonus: couldn't receive it because duplicate account. explained again that i didnt get the bonus or even made a deposit on my account so that my gf is still eligible. they would not listen and still refused: only one bonus per household. Explained there is no other account and there was never a bonus on it. still wouldn't give the bonus.

she then asked to withdraw the money since she didn't get what was promised: not allowed, need to wager it 3x first.

all in all terrible experience.

Dear AFCART, I'm very grateful for your review and I appreciate your time. May I kindly ask you to provide your email address on that the player’s account has been created? best regards, N1 Casino

user avatar

Casino is otherwise ok.

Find it really weird that their affliate streamer is allowed to save bonuses and when viewers do the same its prohibited. Would be nice to know Malta Gaming Commissions opinion in this. Their T&C doesnt even state that normal bonushunting is not allowed.

"It's forbidden to postpone any playing rounds, including free spins and bonus rounds, FOR THE TIME WHEN YOU NO LONGER NEED TO PLAY THE BONUS THROUGH and/or make new deposit(s). Players doing so agree to have their bonus and associated winnings declared void." Meaning If you loose the wager while you have bonuses collected, then those bonuses will be voided. Which is how it should be anyway. I dont know if the support just doesnt understand what they read or the person who wrote the T&C really meant to say "It's forbidden to postpone any playing rounds, including free spins and bonus rounds, period."

Just like if they would have a clause "You cannot win more than 100e from freespins." And the support says: "Our T&C stats that you cannot win." ok :---DD

Customer service so rude, players from countries like Croatia not welcome (yes for deposit, no for bonuses on deposit)..quite bad experience in such short time I spent there.

Dear J_B_T! Unfortunately, a bonuses are not available to players from Croatia. Players from Croatia can not use no deposit freespin bonuses. You can find this information about a bonuses on our official site. But our players from Croatia can play and win by us with your own money. Best regars, N1 Casino

user avatar
Inactive user
7/10

Nice UI, BTC Withdraw/Deposit options, good deposit bonuses.

Raw money needs to be wagered 3x for some reason.
Not a lot aviliable providers for Czechia.

A casino which has 3x wager on a normal deposit where other brands have 1x.
If you choose to make a deposit you have to realize its 3 times more wager than other casino brands out there, I would say 3 times worse than anything else and I really hope they put it at a more reasonable level.

I played in some other casinos earlier so I have some gambling experience. Managed to make my first withdrawal within 20 minutes after three deposits. Various slots, helpful and polite support. I trust this casino!

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