Page 20 – Player Reviews for N1 Casino

I like this casino because they have gameproviders like netent and playngo which are my favorite providers. They have a lot promotions, not to win 10 free spins or so, but great amounts of free spins and money. MY KYC was very quick verified which I like.

I never managed to withdrawal winnings.
I prefer paying with IDEAL and not Trustly.
I have no negative experiences yet but I have to put up 150 words otherwise my review is not posted.

I like new look recently changed. They have a lot providers. I got often nice offers deposit and no deposit. Chat support is nice and helpful. Verification was fast and easy. Payments secure and fast.

Great design, easy to navigate. Great withdrawal options and deposit options.
That's all positive feedback I can give. Because I have to. Otherwise I can't post this.

Don't inform you why they decline you withdrawals, no email or anything. Instead the balance is bounced back to your account, so you can gamble your winnings away.
Takes forever for support to answer. Like 3 days.
For Swedish ppl they have like no games. Even though alot of MGA casinios have like NETENT etc.
No live chat like all other casinos have nowadays. You have to wait like 3-4 days for an answer.

Horrible, horrible experience.
I took their depositbonus and won 1250e with it. Did a withdraw, came back yesterday to find out by account had been blocked.
Went to their customer support and spent nearly an hour with rude customer support. They adviced me to use email to send the verification files. I tried multiple times and always got a message back from the email that "recipient mailbox full". The files were under 1Mb so it wasn't that.
I tried with another email and the files went through just fine. So they had actually blocked my email account and the rude support asked me multiple times to "try again".
Then few days later i tried to go back to their livesupport and it turned out that they had blocked my email also from there _AND_ also the email from where i send the verification documents (I know this because I got through with third email)
After a week or so i sent them email saying that if i don't receive my money soon, I'm gonna do a complaint. After that i received the money pretty fast.
I have never ever had this bad experience with any intance, casino or any other. They were straight up harassing me.
Stay away from this!!!
Have the evidence from blocked account and the multiple emails which came back.

There are fast wins and fast payouts at N1 Casino. Less than two hours have passed from the moment of the deposit and quick win and receipt of the cash on the account. I'm impressed.

Unreserved. So far I have not noticed anything negative and I hope it will stay that way because this is the first casino where I did not notice anything negative and let it stay that way

Good selection of games and providers. Verification is not really bad (also not very good). Site looks ok. Support is available most of the time, but you have to wait in queue,

Support is really bad and unfriendly. This is something I experience with all N1 limited group casino's. They should really do something about this. There are a lot of other casino's out there who have friendly support who really wants to help you but not here.

It was my go to casino and deposited many thousands but when there is one little problem be prepares to wait for ages, many live chats en emails......

Long waiting time live chat. Live chat cant help u in most cases and need to be transfered to specific department. In my case it tool 2 weeks for 2 deposits to be added which normally takes 10 seconds. Live chat first puts the ball at me, contact bank etc etc. Then they finally admit it was a technical error and my deposits just got magically added after two weeks. Took so much time from me and ZERO compensation for all the wasted time.

In my experience with casinos, and I have a lot, this is rated on the top!
Made an account on Sunday, won a fair amount, at least for me. Sent documents next day. Live in Norway, so had to use bank transfer on withdrawal.
Thursday now CET 2100, money is on my account! :)
Had some issues yesterday, sent a mail, quick answer, great service.

Can't actually point anything to dislike. Except live support had a small que when I tried that, had 5 waiting, didn't go down waiting 5 min. Having the opportunity to make a phone call would also be much appreciated.

Have in my experience always paid, reasonably good site, reasonably good games even if there are only a few netent slots. Chat normally available, Trustly as option, MGA licensed,

I set a cooling down period of 6 months via their responsible gaming tool but they informed me that they had reopened my account for deposits after a few weeks.
When I asked why, they wrote that I had decided to open it and that this was under their rules. This is not true. I wouldn't even try to reopen the account since I take it for granted that it's not possible. This is how these tools normally function. According to their terms and conditions the account will be closed for the cooling off period. And how can it be any other way. If a responsible gaming tool for a cooling down option can be changed by the player it's obviously totally useless.

First thing that I liked about this casino is a lot of new bonuses for new players, but wagering is another part :)
As for all casinos a lot of different games.

Slots payouts are very poor.
Wagering are very high. x50 for first deposit bonus is not normal.
Slots are very laggy and sometimes games crash in the middle of the spin.
My opinion but I don't trust this casino. Did 5 deposits, never had a big win.

Nothing that I liked, like all other online casinos where you are coming to lose. I was really trusting N1 casino about good support and help, but it was far from it.

When you lose a big amount DO NOT expect that you are gonna have a REAL bonus, you will have a bonus of fake money which you may not cash out, managers lying and locking you down by a lockdown bonus, so you play and additional you losing AGAIN your real money = big scam nothing more and less. No helpdesk no management who is gonna help you = you are gonna get standard answers and fake money back ;) scam .... goodluck by scamming so many people. I did report by casino commission how managers lying about big wins and locking people in.

Lots of providers and deposit methods.
Site looks quite well put together.
Nice amount of deposit bonuses.
Can't really think of any more positives for this place. My experience was awful.
There is nothing worse than a lagging stuttering casino and this place is definitely one of those. Even with a top end gaming pc /fibre internet, the slots still run like crap.

Slots constantly lag and crash while playing and if you are in the middle of a spin when a slot crashes, you lose the money you were using for that spin. I had this happen a couple of times betting $1- $2 amounts. And when you reload the game, it just kicks you out. There is no notification when launching slot again that you were still playing around when errors/etc happened. But hey, your money has still been deducted for the spin you did not get to finish and the outcome for your $ is simply gone! That's unacceptable!
There is hardly any currencies to choose from. I had to use CAD being the closest to my own NZD rate. Surely adding some extra currencies this days can't be that hard.
The wagering here is far to high also - x50. Come on! x35 is more the standard these days.

A very good casino. Fast payouts and many bonuses. Very easy verification and lots of interesting games. For me, casino number 1 !!!! I came back to N1 always!!!!!!!!!!!!!!!!!!!!!!!!!

To be honest I would give it 8 out of 10. Site is easy to navigate, design is simple, fast withdrawals and good guys I had chats with. Verification was rather fast, good variety of games. I have really good times playing here.

Some slots were slow at times, had to reload page and once I had to wait a bit at chat, but they warned there were a lot of requests at a time. Everything else is easy and simple, have nothing to complain about.

Not Because I won but these people got it right. Instant chat, instant withdrawals, instant approval and absolutely no lagging on iPhone.
Game selection perfect. Play tech Netent and MG dominate.
Victoria at support took care of a minor issue regarding a document. Excellence.
Deposit methods for Canadian players perfect. Payout via étransfer swift.
Look and feel on the iPhone is dark. Sleek. Very easy to navigate.
Of all N1 casinos, this looks like my favorite for now.
Bonus terms x50 but absolutely no gimmicks. All slots count. No max payout or bet garbage. An honest bonus with perfect terms.

Font size on iPhone should be a little bigger.
Chat wait although quick may take a few minutes.
Hard to understand the Lottery Tickets and CP points are used for. Maybe on a desktop it would be easier to understand.

Superfast verification time. Great live support. Fantastic amount of games. Withdraw time was under 1 hour to paysafecard. This is probably the best casino I have played on so far, everything went so smooth from verification to withdraw. I have never played on a casino that is so fast when it comes to accepting withdraw, usually it takes 1-3 days on other casino.

Nothing bad to say here, will of course play more and this is my N1 favorite casino now. Is it one thing players like its to get the winnings fast. Hold on to the good practice and many more customer will come your way!

Well, this was a breath of fresh air for me. Let's go directly to the good stuff: After depositing NOK 300 and then NOK 500 (€30 & €50) I won some money. After doing the required bonus wagering I had €900 in my account. I withdraw €800 and kept €100 to play for. At the same time I uploaded the required documents without contacting customer support. About 10-15 minutes later the documents was approved AND the money in my Skrill account. WOW! I kept on playing and won some more. I made a second withdraw of €1000 and the money was in my wallet within an hour or so. This was really good! No stalling of payments, no excuses! Just verify and pay, JUST LIKE A CASINO SHOULD! To top it of, customer service was super polite and referred to me as "sir". Awesome!

Well, games. I mostly played 2-3 of my favourite games, but I see they have most of the popular games and also Live Casino. If you want to try out a new casino, give N1 a try.

There is just a couple of things that I noticed while playing. Some Netent games was slow at times. Also, if I lay down the browser window while in a game, the session times out. So, no multi tasking :D And also, quite high wagering requirements.

Same brand and same environment as EUSlot, Spinia (sister casinos) but with a different design. Black and red, more cool in my opinion. Not as colorful as the others. More serious design. I really like it.
Wide range of online gambling, wide range of suppliers
Extra fast and as Spina (EUSlot is slower), amazing insta verification process with fast, quick, resolutive and effective customer support online.
Wide range of deposit methods. Extra fast withdrawals. Matter of few hours with Trustly (best one in my opinion)

To be honest, I would give this guys a 10 out of 10. They have it all. They could be on top.
But unfortunately I can't, as something has happened.
Without pre-stablishing any gambling limit. With my gambling limits cleared. I have played live blackjack. I use to handle bets between 25 - 200 €
What was my surprise when at sudden, in an Evolution Gaming table, I try to bet more than 100 € in a single bet (150 €), and the system insta denies my bet telling that it surpases the betting limit (100 €)
I have tried it on other Evolution tables, exactly the same. Restriction stablished by the casino.
In the Evolution tables it was clearly stablished that the single bet limits where 2.000 €, 4.000 €, etc
So I consider this a "smurfing bets" scam. It's completely unacceptable. I hope it has been a technical mistake. To me the casino losses 100% reliability with this methodologies so I insta restricted my access forever there.

I love the tournaments and races and promotions most at this casino. Last time I won at Playngo and now amatic. Good pricepool and friendly help at cashback bonus request.

I would like to play novomatic slots, this I what missed most, I play them at landbased slot halls with lot of luck and would like to play them online too

N1 Casino became popular for sure as one of the most popular streamers is playing there that's how I found out about it too and decided to claim their 100% first deposit bonus as well as 30 free spins which seemed like a really nice deal. Having a wagering of 40x and the maximum bet while playing with bonus money was 5eur so you could do medium size bets and complete the wagering faster and not be limited to do low bets as some casinos tend to do.

Slot section is easy to navigate you can check which providers they are offering and choose specific one if you wish to do so, and the games on the site are updated very regularly but I lost my balance on the casino playing slots and was so close to completing wagering around 40$ left, Tome of Madness really wasn't kind to me this time. Afterward I went and deposited on the casino for the second time without claiming any bonuses and I decided to try out their Video poker games because I didn't play them in a long time and actually missed them as they usually have High RTP, It was going well on the start I actually got a Straight Flush and won about 50eur but later on transferred to Live casino and my balance went down playing Blackjack and having a lot of losing hands in a row.
Verification was done over their website and it was really approved fast the one of fastest time I experienced at any casino, about withdraw time they must be fast too from what I've heard but I didn't have the luck to submit one even after depositing two times on this casino.


I remembered that there were 20 free spins upon registration which I didn't get after which I decided to contact Live support which is available 24/7 it took a little bit longer to get connected to the chat because there were a lot of people in the queue but in the end they gave me free spins, so it was really nice gesture from them.

The casino really works slow sometimes which I don't experience while playing on other casinos but opening the slot games sometimes takes up to a minute which is weird.
Live casino page is not done that well on the right side there is "All providers" where I clicked on and it showed Play'n GO, Microgaming, etc and it should only show the providers that are offering live casino games.

Very friendly and helpful staff. Very fast payouts and lots of interesting promotions, and a fast available page I recommend to all casino and check out interesting promotions from deposits:)

There is a pretty good selection of games to choose from, also a big range of deposit methods available. Support is quite fast with reaction times aswell.

My withdrawal has been pending now for 24 hours! With trustly aswell, and it should be instant with a few hours pending time. When I ask support i just get reminded that I should be patient and to wait more. Feels like stalling.

Thank you for the bonus and free spins. The customer agent was friendly when I asked him how to activate. The slots are good as most casinos offer same slots. Good overview

Only missed PayPal for deposit everything else perfect, if you would offer PayPal as deposit I would play more times because of easy handling this but Sofortüberweisung worked too

The verifying process is really quick, the live chat is respectful and helpful and really fast, you can pay with ideal, that's very handy, the website looks very good and they give you a bonus sometimes which is very nice. I think this casino is one of the best!

Maybe a little more slots like jammin jars? And the wagering maybe a little lower :p?
These are the small things that would be nice. For the rest really no complaints at all!

There’s a lot of slot games from and I enjoy playing it. It has 200% match welcome bonus that needs to be wagered 400 times. The cashout took 30 minutes. I really had a great time in N1 Casino and I keep coming back to play.

It lacks withdrawal methods. Cashout is also slow, though they claim that transactions are instant. I have to wait for more than 12 hours. The site also lacks game providers that have the best games.

Nice looking Website. Good amount of different slots available. Cashouts are extremely fast, (usually within 10 minutes to online payment methods) Support was always polite and helpful for me. 1 Star missing because there could be more game providers.

So far - Only providers I am missing, is Gamomat and Microgaming. But Net Ent, Playngo, Pragmatic Play and Evolution Gaming will do it for me. I did not play with any bonuses, except the free ones I got as a vip promotion.

N1 casino has fast cashouts and quick support team. They have not all slot providers/live casino but its ok what's available. Site is pretty user friendly.

I deposited with some free spin bonus on stardust. After depositing i didn't got the free spins and i had to contact support. In the chat i had to show a screenshot of the e-mail i got from them about the bonus? After some conversation i got the free spins and i won some money which had to be wagered 45 times. Thats pretty much but hey, i knew that it wasnt a great bonus. So after some playing i won some money and i wanted to withdraw it. But my winnings where removed because of exceeding some max bets of 5 euro. I didn't knew that. I had to read it here https://www.n1casino.com/terms-and-conditions and to be honest i did not see it. After all i removed my account and asked to not mail me again. Next day an e-mail in my inbox to review the customer service.....

In my opinion these bonus terms should be more clear. You can have roshtein 50 euro bonus bet on your site as affiliate but the least you can do is to communicate the terms in a better way to the real customers.

I joined the casino they added 150% bonus money. But actually all of your deposited money gets converted to bonus money. There's no way to cashout before the rollover. When I got below my actual deposited money they took all of the money out of the account. There's no way to get it back. Even contacted support which offers poor service.

Seems like a fraudulous website. Won't recommend registering on that site. But if you do, don't accept any bonuses.

They have all the regular slots and they seem to be licensed, albeit by a lesser license than Malta. Do note that this group has many casinos under the same flag.

Would avoid playing here at all cost. I disabled my account on one of their sister sites without realizing it and this resulting in them blocking my account at N1. It has been a struggle for 2 months to receive my left over funds back. Note, not request a refund of all my deposits. This is ridiculous and makes me think the whole group is one you want to avoid.

This isn't just another flash in the pan, here today gone tomorrow pop up Casino. While I personally have a general fondness for sites built on the softswiss platform and/or under the Direx umbrella, there are great ones, good ones and those that don't survive for long. N1 is setting the new bar that the rest should strive to achieve.

The first thing you'll notice is the selection of game providers & games is more all-encompassing than expected, this is made possible by the fact that N1 went the extra mile to ensure player access, security and enjoyment by acquiring MGA licensing. If you get to know any of the team behind the scenes it becomes clear very quickly that they are all working very hard to set a new standard of what players can expect now and in the future from sites under the new N1 umbrella.

The welcome Bonus was 100% match, with a generous set of free spins, but then to make it even better they added a 100% cashback option in case the first deposit wasn't all you'd hoped for, sure it comes with wagering a well, but it's essentially a second chance on your initial deposit to call a mulligan and take another shot.. or maybe a 3rd chance I suppose if we factor in the free spins.

I personally didn't have the best of luck my first time out to play at N1, I ran into a stubborn slot that I'd been wrestling with all week in various places and it finally got the better of me, no fault of the site at all.. entirely due to my own stubbornness. I was pleasantly surprised when I inquired later on if I happened to have any goodwill/freeplay built up from the time spent in my battle of man vs machine, not only was support friendly and helpful, but the bonus I received wasn't the pity set of free spins on a terrible slot I've grown used to in many places, but instead I was credited with a very generous cash bonus on my account, with a rather unheard of low wagering requirement attached to it. This certainly took some of the sting out of my still wounded pride.

With great bonuses, an easy to navigate, well designed site, ongoing promotions and an engaged and dedicated team working hard to build a solid site and reputation there was very little negative to be found in my initial introduction and get to know you session with N1 and I look forward to spending more time getting to know them in the near future.

My only point of contention at the moment is that I didn't get to test the cashout speed and efficiency of the site, but hopefully I'll be rectifying that soon.