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Mystake Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 87 complaints
2 days avg. 87 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Mystake Casino - Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500
Mystake Casino - Withdrawal rejected many times

Hello AskGamblers Team,

I would like to submit a complaint regarding a big withdrawal issue with MyStake Casino.

On this date, I requested two separate withdrawals from my verified MyStake account, for a total amount of €3,500:

Withdrawal #1: €1,500

Withdrawal #2: €2,000

The first withdrawal of €1,500 has been successfully approved and paid. However, the second withdrawal of €2,000 was rejected, even though all KYC procedures were fully completed and confirmed by MyStake several times.

Before submitting my withdrawals, I provided all the requested documents, including:

full bank statement

proof of residence

front and back of my bank card

passport (full identity document)

live video verification confirming my identity

confirmation through their WhatsApp KYC channel

MyStake then informed me multiple times (via email and WhatsApp) that my KYC was “fully verified” and that I was eligible for withdrawals.

I have screenshots confirming:

the successful KYC validation

that my identity and payment method were approved

that my account is verified

payment of the first withdrawal

several withdrawal rejections and no reasons provided

The €2,000 withdrawal was rejected with the explanation: “excessive sports winnings”

I carefully checked the casino’s Terms & Conditions and could not find any clause stating that withdrawals can be denied due to “excessive sports winnings”.

I did not use any bonuses,

I did not violate any casino rules,

I did not use VPN,

I did not open multiple active accounts,

And previous withdrawals were successfully approved.

I have all the documentation and screenshots to support these statements.

What I am requesting

I kindly ask AskGamblers to assist me in receiving the remaining €2,000 from my balance, as I believe the rejection reason is not based on any written term, and my account verification has already been confirmed multiple times. They are holding my funds on purpose.

I am ready to provide:

screenshots of the paid withdrawal

screenshot of the rejected withdrawal

KYC confirmation emails

WhatsApp KYC confirmation

account history

communication logs with the casino

and all the fake "reasons" they gave me for not paying me.

Thank you for reviewing my case.

I will happily update the complaint if the issue is resolved.


Best regards,

Bruno

staus Resolved
€2000

Complaint Statistics

Resolved 74
Avg. Amount $ 3,013
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
9.2/10 882 reviews

Top reviews from our players

The best sports betting casino site that I have known and there are many out there, but this site is the best of all the gift, the welcome offer, the free bets. The winnings are quickly recovered, they make instant transfers. Customer service one of the best, very fast responses and very fast problem resolution. Also nothing to complain about the best of the best... Thank you

Nothing yet I haven't had a bad experience with them so I have nothing negative to say about them. There are some bad ones out there this is one of the better ones.

Many slots and mostly from my favourite various providers as well. Also mystake have a great mobile version and easy to navigate.
After all also gives great bonuses with decent wagering limit.

Should be easy to see slots volatility, rtp and why not even minimum and maximum stake. The best and easiest way to show those kind of details would be just have those details showing up before slot opens if u press it or something like that.

I really like how this casino is designed and It is very user friendly. Good and fast live chat open 24/7. Good promotions and bonuses. I also like the good selections of slot providers. I really would recommend this casino to friends,

I cant say that it is much that I dislike with this casino. If I have to say something withdrawals should be instant, but its really few casinos that have that.

The variety of games is good and the crypto payouts seem good if they are truly at minimum 24 hours or less other than that it's feeling like a good casino

The deposit limits are not the best but it's a casino so what are you to do. It's got the normal bonuses but they all require deposits which isn't appealing at all

Honestly, so far the graphics looks ok. I have yet to play a game in Mystake casino due to the fact that I am trying to cover all rules. Some casinos you lose out on any potential bonus once you wager on any game. Plus this mission to get the free spin is impossible.

What I dislike the most about Mystake casino is the fact that when you try to enter Mystake casino in the browser, you get so many hits. And then each one clicked seems like a guaranteed 404 page not found link. Then there is mystake-casino.com or my-stake-casino.com or my-stake. Bet/en then my-stake-world.com. and of course the original Stake.com site. too many and its confusing.

I like this because it has many different game options and gives you the opportunity to try different bonuses. It also explains the rules clearly so that there is no misunderstanding.

The only thing I would say is it would be more convenient if customers receive winnings immediately when withdrawn. Sometimes this can take a few days but I understand that could be because of my bank.

This Casino is perfect. Fast payouts. Lot of hanes everything is perfect.
I can only recommend this casino. I've been playing here for a few months now and there hasn't been a single problem with money or communication with the casino. Everything works as it should. The amount of games is also great. 🖤.

Signing up was very easy and fast. The games that I like to play most are here and the casino is very easy to navigate and find whatever it is you are looking for. And if they don't have what you are looking for, it's OK, they will have sunsetting even better then what other casinos offer.

I can't think of anything that I dislike about Mystake. They have a proven system in place and so long as people don't hate and sabotage, I see them on top of the casino world.

Inactive user
5/10

Great selection of slots by different providers. Played for hours and different get through a quarter of them. Layout was nice and easy to navigate. Colorful and pleasant. Support was helpful and available. Has player chat which is also interesting.

I played several times and deposited several times never won enough to withdraw anything. Slot games didn't seem fair to me. There are no available no deposit bonuses.

Mystake is a great casino! The most incredible thing is that you can deposit or withdraw in cryptocurrencies! The games are great, relaxing and you can actually win while having fun! In short, I love this casino!
Everyone should try this and play !I think is one of the best crypto casinos I ever meet!

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