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Stake.us Social Casino
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Mystake Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 87 complaints
2 days avg. 87 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Mystake Casino - Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500
Mystake Casino - Withdrawal rejected many times

Hello AskGamblers Team,

I would like to submit a complaint regarding a big withdrawal issue with MyStake Casino.

On this date, I requested two separate withdrawals from my verified MyStake account, for a total amount of €3,500:

Withdrawal #1: €1,500

Withdrawal #2: €2,000

The first withdrawal of €1,500 has been successfully approved and paid. However, the second withdrawal of €2,000 was rejected, even though all KYC procedures were fully completed and confirmed by MyStake several times.

Before submitting my withdrawals, I provided all the requested documents, including:

full bank statement

proof of residence

front and back of my bank card

passport (full identity document)

live video verification confirming my identity

confirmation through their WhatsApp KYC channel

MyStake then informed me multiple times (via email and WhatsApp) that my KYC was “fully verified” and that I was eligible for withdrawals.

I have screenshots confirming:

the successful KYC validation

that my identity and payment method were approved

that my account is verified

payment of the first withdrawal

several withdrawal rejections and no reasons provided

The €2,000 withdrawal was rejected with the explanation: “excessive sports winnings”

I carefully checked the casino’s Terms & Conditions and could not find any clause stating that withdrawals can be denied due to “excessive sports winnings”.

I did not use any bonuses,

I did not violate any casino rules,

I did not use VPN,

I did not open multiple active accounts,

And previous withdrawals were successfully approved.

I have all the documentation and screenshots to support these statements.

What I am requesting

I kindly ask AskGamblers to assist me in receiving the remaining €2,000 from my balance, as I believe the rejection reason is not based on any written term, and my account verification has already been confirmed multiple times. They are holding my funds on purpose.

I am ready to provide:

screenshots of the paid withdrawal

screenshot of the rejected withdrawal

KYC confirmation emails

WhatsApp KYC confirmation

account history

communication logs with the casino

and all the fake "reasons" they gave me for not paying me.

Thank you for reviewing my case.

I will happily update the complaint if the issue is resolved.


Best regards,

Bruno

staus Resolved
€2000

Complaint Statistics

Resolved 74
Avg. Amount $ 3,013
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
9.2/10 882 reviews

Top reviews from our players

The user interface is simple, which prevents you from getting lost in what you are looking for. The home page greets you with a tantalizing variety of gaming options, from classic table games to cutting-edge slots, fueling the desire to play.

Live blackjack tables are sometimes very crowded. Crypto deposits are a bit confusing and I only use Litecoin because of this, since it is the one that is easiest for me and the one that deposits the fastest in my virtual wallet.

I like that is super easy to deposit the money and withdraw the earnings, and it's incredible what I've made 7500 Argentinian pesos in my first time playing.

Nothing, I've liked it so much because it was super easy and I have nothing to complain really. I've made money and had a super fun time, imma start using it more often.

The best online casino. Incredible games like dino, chicken, jetx, slots and many more, sports betting, casino, It is the best casino I have played in, without a doubt, I will stay at mystake.
Good welcome bonuses and promotions. They make it easy to withdraw with various methods, wallets, cryptos, etc.
I recommend it to everyone without a doubt! There is nothing I don't like, I usually play the minigames and it goes very well!

Very good casino I signed up got verified and withdrew the same day. Nice selection of games multiple withdrawal and deposit options I cannot complain

I was pleasantly surprised with the bonuses I received for registration. I also got some good bonuses for my first deposits. Plus, the availability of freespins allows me to try games I haven't played before - a very convenient way to try something new. The giveaways are regular and quite generous. I usually play with the active bonus here, and I like it. So I recommend mystake because it's a great not scam like a lot of others casinos

This casino is incredible, lots of choice of games whether casino, online casino, mini games, e sports, possibility of also doing sports betting, everything is on the same site! This casino is secure to play and especially to withdraw your winnings, I had no problem the team is very serious, I did not expect that try it, you won't regret!

Support are helpful and great. Great selection of games. Some are restricted but there is still a huge selection. Plenty of live sports though none can be watched due to location restrictions. Free bet for every three bets placed with is a lovely touch. Highly recommended.

Very slow withdrawal which can take 5 business days, but other than that, all good but other than that there isn't much else to say in a negative manner.

I really rate this platform, the various slot machine games are great and the online table games are even better! Highly recommend it, I started with $30 and ended the night with $300, the welcome bonus they had given me helped in me gain this profit. Definitely try this.

The Best in its class sweeps casino. I lose a lot but I have redeemed my sc multiple times. Instant payouts to your crypto wallet. Weekly, pre-monthly and monthly bonuses. Verification took about 10 mins. Customer service responds quickly

Nothing to complain about One of the few legit online casinos that pay out instantly. Obviously winning at any casino isn’t easy or guaranteed. It took me probably 7 or 8 deposits before I ever cashed out!

I really enjoy the games Mystake has to offer. They have an excellent and fast response to any support question also. 10/10 recommend. If you are a beginner getting started with online casinos, it is essential to look into the reviews and ratings of the site. Not every place you come across will be genuine but this one site is honest 100%

Nothing much I can’t complain… good way to pass time the only thing I would change is maybe more promotions. But that’s just me ;) Are you looking for an online casino where you can play a variety of casino games? It has become a struggle to find the best one so I would definitely try this one out

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