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Mystake Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 87 complaints
2 days avg. 87 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Mystake Casino - Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500
Mystake Casino - Withdrawal rejected many times

Hello AskGamblers Team,

I would like to submit a complaint regarding a big withdrawal issue with MyStake Casino.

On this date, I requested two separate withdrawals from my verified MyStake account, for a total amount of €3,500:

Withdrawal #1: €1,500

Withdrawal #2: €2,000

The first withdrawal of €1,500 has been successfully approved and paid. However, the second withdrawal of €2,000 was rejected, even though all KYC procedures were fully completed and confirmed by MyStake several times.

Before submitting my withdrawals, I provided all the requested documents, including:

full bank statement

proof of residence

front and back of my bank card

passport (full identity document)

live video verification confirming my identity

confirmation through their WhatsApp KYC channel

MyStake then informed me multiple times (via email and WhatsApp) that my KYC was “fully verified” and that I was eligible for withdrawals.

I have screenshots confirming:

the successful KYC validation

that my identity and payment method were approved

that my account is verified

payment of the first withdrawal

several withdrawal rejections and no reasons provided

The €2,000 withdrawal was rejected with the explanation: “excessive sports winnings”

I carefully checked the casino’s Terms & Conditions and could not find any clause stating that withdrawals can be denied due to “excessive sports winnings”.

I did not use any bonuses,

I did not violate any casino rules,

I did not use VPN,

I did not open multiple active accounts,

And previous withdrawals were successfully approved.

I have all the documentation and screenshots to support these statements.

What I am requesting

I kindly ask AskGamblers to assist me in receiving the remaining €2,000 from my balance, as I believe the rejection reason is not based on any written term, and my account verification has already been confirmed multiple times. They are holding my funds on purpose.

I am ready to provide:

screenshots of the paid withdrawal

screenshot of the rejected withdrawal

KYC confirmation emails

WhatsApp KYC confirmation

account history

communication logs with the casino

and all the fake "reasons" they gave me for not paying me.

Thank you for reviewing my case.

I will happily update the complaint if the issue is resolved.


Best regards,

Bruno

staus Resolved
€2000

Complaint Statistics

Resolved 74
Avg. Amount $ 3,013
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
9.2/10 882 reviews

Top reviews from our players

Variety of games and fast payout on sportsbook. In-play markets are quick and responsive to real-time. New slot games are available almost immediately with a reasonable payout.

Catered more to cryptocurrency. Limited markets on sportsbook and you cannot bet build with lineups on football matches. Sometimes difficult to place a bet due to changing odds.

I am Isaac2007 MyStake casino is the best I have tried, every day I want to play more and the withdrawal takes almost no time, I like slots a lot
User:isaac2007

my username is nonolemze13 the casino mystake is the best casino on the web really fast withdraw good live chat and cashback crypto is very nice i recommended

My experience on MyStake Casino is excellent, never had issues with the payouts even if are large withdrawals. The customer service is very helpful and responsive, Also very good weekly bonuses. Well done MyStake, just keep it going like that.
Username: dezeu11

I don’t like that is having monthly limit on withdrawal 15k $£€ or 7,5k $£€ weekly, because sometimes if you are lucky you can have huge wins, I had this year few large wins and I had to wait a week to withdraw again, but this is just a small issue if you are not high roller.

Mystake is an online game recognized for its reliability, intuitive interface, and wide choice of entertainment. It offers secure payments and an immersive experience. With positive user reviews confirming its seriousness and transparency, it is a solid option for online gaming enthusiasts.

Username: rufy92
MyStake offers a wide range of games, generous bonuses, certified security, fast payment methods, and always-available customer support.

MyStake is an outstanding platform that delivers an incredible user experience, blending ease of use with a wide range of gaming options to suit every taste. The website is designed with smooth navigation, making it simple for beginners and experienced players alike to explore and enjoy. What truly sets MyStake apart is its excellent customer support, which is both responsive and helpful, ensuring that any issues or questions are quickly resolved. Whether you’re into sports betting, casino games, or live gaming, MyStake provides a reliable, exciting, and secure environment. Highly recommended for all gaming enthusiasts!

MyStake username is salvistic

While MyStake offers a decent variety of games and features, there are areas that could use improvement. The withdrawal process can feel slower than expected, which may be frustrating for some users. Additionally, the platform could benefit from more transparent bonus terms, as they can be a bit unclear at times. Lastly, while the site is generally user-friendly, occasional technical glitches can interrupt the experience. With some fine-tuning in these areas, MyStake could become a much stronger platform overall.

MyStake username is salvistic

I've been using MyStake under the username valuvel, and I couldn't be happier. The platform is incredibly user-friendly, offering a wide variety of games and constant promotions that keep the excitement going. Plus, their customer support is fast and efficient.

Withdrawals can sometimes take a bit longer than expected, but overall, MyStake offers a great gaming experience with awesome games and promotions!!!!

I’ve had a great experience using the Mystake platform! The variety of games available is impressive, catering to different tastes and skill levels. The user interface is intuitive, making it easy to navigate and enjoy the games. What sets Mystake apart is its commitment to fair play and transparency, ensuring a trustworthy environment for all users. The platform also offers excellent customer support, responding quickly and helpfully to any queries. Whether you're here for fun or serious gaming, Mystake provides an exciting and rewarding experience. Highly recommend it to anyone looking for a great online gaming platform!" 100/1000000
username: amina63

Variety of games, a lot of promotions with à live service that is very good. The withdraws are easy and really quick and the deposits can be made with almost everything

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