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Mr Fortune Casino
- More than 40 gaming providers
- No withdrawal fees
- Live chat is available
- Slow withdrawals
- Limited live chat hours
General Information about Mr Fortune Casino
Mr Fortune Casino is an online casino powered by over 40 of the industry's most popular and upcoming gaming studios. You can access the casino directly from your web browsers or switch to their mobile casino if you want to take your favourite games on the go.
The casino is owned and operated by Green Feather Online Limited and is fully licensed and regulated by the Malta Gaming Authority.
To select your preferred language, scroll to the bottom of the homepage and click which one you need from the four available options.
Our online casino review has more detailed information, so you can get the facts before playing.
Payment Information and Options at Mr Fortune Casino
When you register an account with Mr Fortune, you can deposit and withdraw using various payment methods, including web wallets, credit and debit cards and more.
Generally, the minimum deposit ranges between €10 to €30, and the maximum varies depending on the payment method. Unfortunately, the minimum withdrawal amount has not been specified, but you can see this for each method when you open the cashier.
After you have requested the withdrawal, it can take up to three working days for the casino to process it, and the great news is that there are no withdrawal fees.
The casino aims to verify your documents as soon as possible, but this should be within 48 hours.
Customer Support at Mr Fortune Casino
If you need help and assistance with anything, contact the casino. In our experience, their live chat feature is the quickest way to speak with someone.
You must enter your name and select which topic best suits your questions to be transferred to the correct department. There is no chatbot. You will join a queue if no live chat agents are available instantly.
If you do not want to wait in the queue, you can select to leave a message instead. Live chat is available from 10:00 am until 04:00 am (GMT).
If you need to speak to someone outside of business hours, you can email the casino, and the support team will get back to you as soon as possible.
Alternatively, visit the FAQ section, which has covered many of the most common questions regarding payments, bonuses, responsible gambling and more.
Games at Mr Fortune Casino
When you open the casino, you can pick from several game types, including video slots, progressive jackpot slots, table games, live casino games and more. There are more than 40 different gaming providers, so your choice is nothing short of impressive.
The gaming providers are listed when you open the games lobby so you can select your favourites. It also shows you how many games are available by the provider. While we have listed the providers on this page, they are country-specific, so you may see less when you open the games lobby.
Games are also categorised, so you can quickly jump from section to section. If you know what game you’re looking for, you can also type them into the search bar.
If you enjoy live dealer games, check out the live casino. Here you can find more games, only those hosted by real-life dealers. Most of them are available around the clock and you can bet against other real players or dealers.
Mr Fortune Casinos Commitment to Responsible Gambling
The casino promotes responsible gambling, and if you are spending more than you can afford, it's time to use the casino's responsible gambling tools listed above.
If you are concerned about your gambling habits, visit the casino's responsible gambling tab and take a self-assessment. Look at the questions, and if any apply to you, use the available tools or seek professional help.
The tools available can be accessed when logged into your account, and you can set certain limits to help you stay in control. You can also enable a reality check showing how long you have played.
If you need to take a break, request a Time Out to suspend your account temporarily. Or, if you need a more extended break, you can self-exclude.
Recommended by experts
Player Reviews
Good selection of games, and easy to navigate casino. They have a chat feature which is nice, however, wait times are a long time to connect to an actual agent. Usually, the agent won’t respond either
Please I’m begging you to stay clear of this casino. They will do anything they can to not payout winnings.. The wait time for withdrawals is outrageous as well, takes over a week to process withdrawals. They will outright cancel all your winnings for no reason. Please do yourself a favor and stay clear.
Dear Brow345,
Thank you for your feedback. We're glad you enjoyed the game selection and found the site easy to use. We're sorry to hear about the issues with support response times and withdrawals.
Our goal is always to provide a fair and transparent gaming environment, and we never cancel winnings without a clear and justifiable reason, in accordance with our outlined Terms and Conditions.
If you believe your case was mishandled, please reach out to us directly — we’d be happy to investigate further.
Thank you again for sharing your experience.
You can get free spins daily if you deposit at least once a month. Good collection of casino games. I like the feature you can return to the last played game easily.
You can't withdraw you real money winnings if you have a bonus unlike they say in their General T&C's.
"9. Withdrawal Requests
You may request to withdraw funds from your “Real Money Balance” at any time. If you withdraw any part of your “Real Money Balance” whilst you still have an active Bonus and remaining wagering requirements, the bonus balance including any winnings from the bonus balance will be deducted from the account balance."
Chat refused to remove bonus and said I have to to wager 4000€ before that. +100€ real money and +50€ bonus. Real money is used first.
Dear Mandindo,
Thank you for taking the time to share your feedback and for highlighting the positive aspects of your experience—especially our daily free spins, game selection, and the feature that lets you return to your last played game. We're glad to hear those features added value to your play.
Regarding your concerns about the withdrawal process while having an active bonus, please note that as outlined in our Terms and Conditions (Section 10), players can request a withdrawal from their Real Money Balance at any time. However, if there is an active bonus with remaining wagering requirements, withdrawing will result in the forfeiture of the bonus and any winnings derived from it. This policy is in place to ensure fairness and transparency for all players.
We truly value your understanding, and we’re always here if you have any questions or need assistance.
SCAM Casino, they don't pay winnings to people, please read others' reviews if you not believe in mine,
They saying they give bonus, but they even don't give bonuses on deposit, when you ask them, they live support don't know how to respond sending you to send email, avoid at any cost
Dear Dado1921,
We sincerely apologize that your experience with us did not meet your expectations. We take all feedback seriously, and your concerns about payouts and bonuses are important to us.
At our casino, we are committed to providing fair gameplay to all of our players. If you’ve encountered any issues with receiving your winnings or bonuses, we would love the opportunity to address this further. Our support team is available 24/7, and we encourage you to reach out directly so we can look into your specific situation.
Regarding bonuses, we have clear terms and conditions that outline how they work, and we always aim to ensure that players understand the requirements for claiming and using bonuses. If there was any misunderstanding, we’d be happy to clarify and assist you.
Please don’t hesitate to contact our support team, should you have any questions or concerns.
Regards,
MrFortune
Mr.fortune casino is a BAD BAD BAD EXPERIENCE..Mr.fortune customer support is BAD bad BAD... and when you try to withdraw they delay ..... its hard to get a chat for days and its always the same answer:" team will contact you". I'm still waiting for my withdraw and its day 8.
Dear Badamian,
We sincerely apologize for the difficulties you've encountered.
Our verification process is designed to ensure compliance with regulatory requirements and to create a secure environment for all players. Unfortunately, we cannot process withdrawal requests until the verification process is fully completed.
We recommend checking the emails sent by our verifications team for more details on what is needed to complete your verification.
If you continue to experience any issues or have further questions, please don’t hesitate to reach out to us.
We're here to assist you!
Mr Fortune
The casino does have a good range of games. That’s about the only thing that I can mention off the top of my head. Sometimes they do have good deposit bonuses.
The average time to speak to online chat would be about an hour if you get connected at all. I didn’t get my deposit bonus free spins. So spent 3 hours over 3 days on chat trying to notify them. Also 5 emails without a single reply. So play with caution.
Hey Ryan1984aus,
Thank you so much for your feedback! We're thrilled to hear that you enjoy our games and bonuses. We work hard to keep our promotions page updated with new and exciting offers, so definitely keep an eye on it for the latest deals!
We also appreciate your understanding regarding any occasional less-than-ideal experiences. We're committed to providing consistent and exceptional service, and your support means a lot to us. We're really glad to have you as part of our community!
If you have any more thoughts or suggestions, feel free to share. Happy gaming!
Best,
Mr. Fortune
When it comes to Mr. Fortune it has every game that I like so I never have a hard time finding one to play, so when it comes to switching games after playing with one, transitioning to other is way and not time consuming. Also having the last few games I played previously shown to me makes it easy to pick that same game to play.
Not the biggest fan of 100 comp points equaling to a $1. Could give free spins maybe too when acquiring your comp points, because at times getting spins wins more than $.
Dear Pappakiss,
Thank you for your detailed review and for sharing both the positives and negatives of your experience with us.
We're delighted to hear that you enjoy the wide variety of games and the seamless transition between them. It's great to know that our recent games feature makes it easier for you to pick up where you left off.
We appreciate your feedback on the comp points system and the suggestion to offer free spins. Thank you for your valuable input and for playing with us!
Best regards,
MrFortune
There is a decent selection of games. There verification process was quite simple.
They will send you 10 free spins at .05 a spin every week if your an active player.
I cannot stress enough how utterly disappointing my experience with Mr. Fortune Online Casino has been. From the abysmal customer service to the questionable practices, this online casino has proven to be nothing short of a nightmare.
First and foremost, attempting to reach their customer service is akin to navigating a labyrinth with no exit. It's a task so Herculean that one might as well be shouting into the void. And if, by some miracle, you do manage to make contact, don't expect any substantial assistance. The customer service team at Mr. Fortune seems to possess an unparalleled talent for providing absolutely no help whatsoever.
Withdrawal requests are met with outright denial, and the audacity of this casino to withhold any shred of evidence justifying their decisions is mind-boggling. Transparency is clearly not in their vocabulary. It's a surreal experience to be denied access to your winnings without a plausible explanation.
Complaints, you ask? Good luck getting a response. Even on reputable platforms like askgamblers.com, Mr. Fortune Casino seems to operate in the shadows, conveniently ignoring any grievances brought against them. This sheer lack of accountability and responsibility is nothing short of alarming.
In essence, everything about Mr. Fortune Online Casino reeks of shadiness. From the elusive customer service to the unjust denial of withdrawals, it's a place where players' trust is trampled upon without remorse. Save yourself the anguish and steer clear of this disreputable establishment. There are far better online casinos out there that actually value their patrons and operate with a modicum of integrity.
Dear johnnypyyc,
Thank you for taking the time to share your feedback.
We apologize for the confusion you are experiencing with this.
Each promotion on our site comes with specific terms and conditions, These are available for players to review before claiming the promotion under Promotion Overview.
All bets can be seen in the Transaction History of your account and your Game History can also be requested by sending an email to [email protected]
Our Support team will be happy to help you with any questions you may have.
You can contact us on Live Chat for immediate assistance.
Mr Fortune Representative
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Scam Alert: My Experience with Mr Fortune Casino
I want to share my experience with Mr Fortune Casino to warn others before they fall into the same trap. I played their online games consistently and, through hard work and strategy, managed to win nearly ₹20,000. However, what followed has been nothing short of a nightmare.
Initially, everything seemed fine — smooth gameplay, easy deposits, and fast responses when I had questions. But the moment I initiated a withdrawal, the problems began. My withdrawal request was left pending for over 10 days. When I finally contacted their support for an update, instead of resolving the issue, they blocked my account.
Their reason? A so-called “name mismatch” between my actual ID and the account. Funny thing is — just two days before that, they confirmed my verification and even told me the funds would be credited to my bank account soon. Suddenly, when it’s time to pay out, they find a reason to deny it.
When it came to deposits, they had zero issues. No name checks, no red flags. But when I win a substantial amount, they conveniently dig up an excuse to avoid paying. This is pure fraud, plain and simple. They lured me in with flashy games, let me deposit and play — but when I succeeded, they made sure I couldn’t enjoy my winnings.
To anyone thinking about joining Mr Fortune Casino: stay away. They do not honor your winnings. Their verification process is clearly a sham, and they will do anything to avoid paying out legitimate players. Don’t risk your time, effort, and money on a platform that doesn’t respect its players.