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Mostbet Casino is restricted in your country, please try these instead:

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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 129
Avg. Amount $ 1,584
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I have been actively using the platform for the last year and a half. There have been no delays in withdrawing funds. I tested this feature during a free poker tournament and the payouts were made in cash. Poker is a really interesting game, if you learn to play well, it will not let you go. From the referral program, small amounts are periodically received for inviting friends. This way I gradually accumulate a bankroll so as not to miss the rise in rates. A big thanks to the Casino support, sometimes you can't do without them. Overall, Mostbet is a great casino with its poker room.

Hello, Dear artursamoilenko! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Mostbet guarantees the security and confidentiality of personal data and financial transactions of its clients. In addition, the casino has qualified support that is ready to help players at any time of the day. Overall, Mostbet is an excellent choice for those looking for a high-quality and reliable online casino with a large selection of games and opportunities to win.

Hello, Dear Xor! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

When I won the money by depositing, this betting company froze my account. They asked me to send the documents for verification and even after sending the documents nothing came in the reply. Then I talked to customer care and they said that you will get a reply on your mail within 60 days. These people will reply to two emails within 60 days, then whether verification will happen or not, then when will the account be unfrozen. There is no facility to show all the proofs here. If anyone wants to see what he replied and how the account froze then contact you on my email, I will send you the screenshots of everything.

Hello, Dear RohitaPande! Thank you for your feedback. We understand it's not nice to find out that your account has been frosen. However, account verification is carried out in all betting companies as a measure to ensure the security of our clients' accounts. Verification can take 60 days, and on rare occasions even longer (see Paragraph 2.9 of the Rules). We're doing our very best. Account verification is a multi-stage process and takes time. Please provide your game ID so we can get details about your verification status. Have a nice day! Yours, Mostbet.

user avatar

When it comes to casinos, I always prefer those that offer good bonuses. Here I was pleasantly surprised - not only the welcome bonus and quality reloads, but also regular promotions. I signed up for the newsletter and now I receive notifications about new events directly to my email. The withdrawal procedure went without any complications, the first time. And as for the slots, everything is in order here: an impressive list of providers and all the popular games are represented.

Mostbet is really one of the leaders among bookmakers. In my opinion, he is a hope for those who are interested in gambling. I can confidently say that many people remain satisfied with the services of this company, including myself. From my experience, I know of only two people who remained unsatisfied, but their number is negligible compared to the number of people who remained satisfied. Mostbet has many advantages. I play in Rio and I am completely satisfied with the quality of service and opportunities provided by Mostbet.

The casino offers various deposit and withdrawal options, including credit cards, e-wallets, bank transfers, etc. Players can enjoy generous first deposit bonuses, regular tournaments and special promotions.

When I decided to try my hand at the casino, I understood that the game does not always bring victory. Before starting, I carefully studied the information about the conditions and reviews of Mostbet to avoid possible problems. As a result, I got a unique and exciting gaming experience. There is a very diverse selection of slot machines - I like to play here. Withdrawal of money is fast, takes a few hours. Everything is fine.

In my opinion, this project is one of the leading ones. It stands out both for its large number of games and various bonuses. In addition, if you play from a mobile device, I recommend downloading the application. It is not only more convenient, but also gives the opportunity to receive additional funds to the account.

I can't help but admit that I'm completely hooked on poker, especially Texas Hold'em. I can't stand it when it's compared to chess, these are completely different games. Knimiker is completely trustworthy, funds are withdrawn without delay, you don't have to wait long for them - only a day. Many bonuses are provided, at first they were for replenishing the deposit, and now for active participation on the platform. Personally, I even get personal gifts, whether without wagering or not. I don't understand why people leave so many negative reviews, because the poker room Mostbet provides excellent opportunities for winning and withdrawing money.

I often play at Mostbet Casino directly from my mobile device during breaks at work or when I just want to relax. The gameplay there is very convenient: there are a variety of machines, tables and bonuses. In addition, there is an opportunity to get nice winnings. Of course, sometimes it happens that you start a game to relax, and then realize that you spent a lot of time behind the screen. But overall, it's a great way to unwind and indulge in some free time.

Hello, Dear bokerwan! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

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